Hotel Hendricks

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hendricks

Front of property
Breakfast, lunch, dinner served; Latin American cuisine
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; Latin American cuisine
Hallway

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
25 W 38th Street, New York, NY, 10018
  • 5th Avenue
    3 min walk
  • Isla & Co. - Midtown
    1 min walk
  • 42 St. - Bryant Pk. Station
    3 min walk
  • New York, NY (LGA-LaGuardia)
    28 min drive

Room options

Room, 2 Double Beds, Accessible (Empire State View)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Empire State View)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Empire State View)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 229 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Empire State View)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Empire State View)

  • 229 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hendricks

4-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. Weekly housekeeping is available.
Hotel Hendricks offers 176 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Hotel Hendricks is a smoke-free property.

Isla Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Daintree Rooftop - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Daintree Rooftop
  • Isla Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 95 per accommodation, per stay, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55 per day
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Hendricks LIF New York
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Hotel Hendricks Hotel New York

Hotel Hendricks Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 658 out of 1261 reviews" "
Rating 8 - Good. 329 out of 1261 reviews" "
Rating 6 - Okay. 148 out of 1261 reviews" "
Rating 4 - Poor. 63 out of 1261 reviews" "
Rating 2 - Terrible. 63 out of 1261 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tabasum

Liked: Room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip!
Great location at W. 38th and 5th Avenue for food, shopping and entertainment. The hotel is a small, boutique hotel which had some nice features. It was also nice to have a restaurant in the lobby. Highly recommended.
Stayed 2 nights in Sep 2024

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young man wiling the deal was amazing! He was always courteous, helpful and always smiling. The rooms were small and the lighting was really dark, but it worked for the great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice clean hotel with friendly staff. Would recommend this stay to anyone looking to stay near Times Square without being in the exact mix of too much busyness!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon, CHARLESTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, close to everything. My only complaint is the Resort Fees - Gym, safe, and kerig coffee maker. Safe's and coffee makers are pretty standard these days, surprised they had this included as a resort fee. I'm usually there for business, and have never used the gym. I think it should be optional. As much as I like this hotel, I've considered shopping around for alternatives, possibly less expensive, or at least without the resort fees of $40 .
Stayed 3 nights in Sep 2024

10/10 Excellent

Janaina

Stayed 1 night in Aug 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to both train stations,and Broadway shows. Rooms are comfortable and quiet but lighting is too dull for elderly and no full length mirrors. Also I noted a defective hand held shower fixture.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful !
Stayed 1 night in Sep 2024

6/10 Okay

Jamal

Liked: Cleanliness
All was good except the room was too small
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything is quite small; the lobby, rooms, and elevator. It is fairly dim as well. No fancy amenities but for just an over night stay, it was fine. Washroom is a good size though. Had to pay an extra fee upon arrival which wasn't very nice but I'm told that is most of Manhattan. Should just include it in he cost.
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Kelli

Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Stayed 2 nights in Aug 2024

6/10 Okay

Daniel, Shoreline

Traveled with partner
Liked: Cleanliness, staff & service
Initial impressions were that staff were okay at check in, offered us bottled water nightly and were generally helpful. We paid for a room with an Empire State Building view and were delighted by the huge unobstructed view from our window. The room was small though and made getting ready a challenge. The air conditioning did not get cold and we asked front desk to look into it - they did and it still never got better. On our last night there (a Monday) the rooftop closed at 11 and we didn’t get to really enjoy it as much as we thought we would. But the views from there were unparalleled. Overall the hotel is nice and convenient to several subway lines, beautiful Bryant Park and walkable to all the major attractions.
Stayed 5 nights in Sep 2024

4/10 Poor

Robyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the issues began immediately with an unwelcoming front desk and an unfriendly bartender, setting the tone for a disappointing stay. The initial room had a strong mildew smell, and while we were moved to another room, it smelled even worse. Basic cleanliness was severely lacking: we wiped down the countertops only to reveal black dirt, and someone’s medication was still left in the room. The bathroom was in disrepair, with mold and soap scum present on the floors and the entire shower and the furniture—including a worn and dirty chair—was in poor condition. Despite its advertised 4-star status, the experience felt more like a 3-star hotel. The absence of a doorman and the overall unprofessional behavior of the staff reflected the low quality and disregard for guest satisfaction. Just asking for towels felt uncomfortable because it seems like no one wants to work there. Once we checked, we got on the elevator and one of the hotel staff nearly ran my friend over just to get on the elevator. I know this is NYC but the staff’s behavior is unacceptable. Even worse, when I asked for a room key, no one checked my ID to see if I was actually staying there. I was handed the key without properly checking and verifying that I was staying there. Overall, it was an unpleasant and subpar experience. I wouldn’t recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nika

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Sep 2024

10/10 Excellent

craig

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

raemier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ippei, Ann Arbor

Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at Hotel Hendricks ! Such a convenient location , 10 minute walk to Times Square! Staff were amazing , Ethan specifically was exceptional at the front desk. The room I got was an Empire State view, such a great view of the Empire State building. Rooms were clean and I loved the decor. They have a nice bar in the lobby and a rooftop restaurant as well. This place is now in my top 5 places to stay in New York!
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024