Hotel Hendricks

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Hendricks

Front of property
Breakfast, lunch, dinner served; Latin American cuisine
Terrace/patio
Breakfast, lunch, dinner served; Latin American cuisine
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
25 W 38th Street, New York, NY, 10018
  • Empire State Building
    ‪6 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Times Square
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Room, 2 Double Beds, Accessible (Empire State View)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Empire State View)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Empire State View)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 229 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Empire State View)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Empire State View)

  • 229 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hendricks

4-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. Weekly housekeeping is available.
Hotel Hendricks offers 176 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Hotel Hendricks is a smoke-free property.

Isla Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Daintree Rooftop - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Daintree Rooftop
  • Isla Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 95 per accommodation, per stay, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55 per day
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Hendricks LIF New York
Hotel Hendricks LIF New York
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Hotel Hendricks Hotel
Hotel Hendricks New York
Hotel Hendricks Hotel New York

Hotel Hendricks Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 788 out of 1477 reviews
Rating 8 - Good. 377 out of 1477 reviews
Rating 6 - Okay. 173 out of 1477 reviews
Rating 4 - Poor. 76 out of 1477 reviews
Rating 2 - Terrible. 63 out of 1477 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Menuka

Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Mike

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Quincy

Liked: Cleanliness, staff & service
will stay again
Stayed 1 night in Feb 2025

4/10 Poor

Anjali, Lake Forrest Park

Business traveler
There were no water bottles available even for buying. No microwave in entire property.
Stayed 4 nights in Feb 2025

8/10 Good

David

Stayed 3 nights in Feb 2025

6/10 Okay

Irina

Traveled with family
Liked: Staff & service
The room was too dark and too small
Stayed 2 nights in Jan 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Geraldo

Stayed 3 nights in Feb 2025

6/10 Okay

Peter, Wilmington

Traveled with partner
Liked: Cleanliness
Great location for us -- between Penn Station and Grand Central, near Bryant Park and the theater district, halfway between the Flatiron and MoMA. My expectations may have been raised because I paid a bit more than usual for what looked (on Expedia) to be more posh, since it was Valentine's Day getaway. The room was fine and quiet. However, we had a clogged toilet and they tried twice to fix it, unsuccessfully. And the shower curtain was too small, which combined with the very powerful waterpressure meant water got all over the bathroom. Our room was wheelchair accessible, which I don't begrudge! Certain things were a little inconvenient for us, e.g. when standing at the sink the shelf was so low and the sink so high that you could not see the hot and cold water handles. The bathroom could accommodate a wheelchair and maybe that's why the rest of the room was small. The room was just not laid out well. The electrical sockets were inconveniently placed, and while I could reach the clothes rod a seated person could not -- so the room didn't really work for us and I don't know that it would work for a wheelchair user either.
Stayed 2 nights in Feb 2025

10/10 Excellent

Virgilio O.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for couples
Stayed 1 night in Feb 2025

10/10 Excellent

Libby

Stayed 1 night in Feb 2025

8/10 Good

Claridiana Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

ILDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing for two adults, who want to explore the city, however it would’ve been nice if the hotel had a microwave wither in the lobby or in the room
Stayed 3 nights in Feb 2025

8/10 Good

Destiny

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Feb 2025

10/10 Excellent

Shakeana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Aditya

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Horrendous Stay – Avoid at All Costs

Sadly, this was an awful experience from start to finish. On our second night, we woke up to find our entire hotel room flooded—not just a leak, but water covering the floor and soaking our clothes, luggage, and personal items. What made it even worse? The hotel staff were completely dismissive, showing zero urgency or concern for the fact that our belongings—including clothing, books, and electronics—were damaged. They offered no compensation, no laundry services, and acted as if this was just an everyday occurrence. We were moved to another room, only to find it was flooded too. At this point, we had no choice but to check out early, with ruined clothes, damp luggage, and an overall terrible experience. For a 4-star hotel, this level of negligence and lack of basic hospitality is unacceptable. Had I not booked through Hotels.com, I doubt we would have even received a refund, meaning we’d be double out of pocket—having to pay for ruined belongings, laundry fees, and another hotel stay. New York is an amazing city, but this hotel completely tarnished our trip. Save yourself the stress and book elsewhere.
Stayed 4 nights in Feb 2025

10/10 Excellent

Seeminder

Stayed 7 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Jetmir

Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!
Stayed 3 nights in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025