Hotel Hendricks

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hendricks

Front of property
Breakfast, lunch, dinner served; Latin American cuisine
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; Latin American cuisine
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
25 W 38th Street, New York, NY, 10018
  • 5th Avenue
    ‪3 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Macy's
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

Room, 2 Double Beds, Accessible (Empire State View)

8.0 out of 10
Very good
(1 review)
  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Empire State View)

8.8 out of 10
Excellent
(3 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Empire State View)

7.4 out of 10
Good
(6 reviews)
  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(75 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

7.8 out of 10
Good
(9 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

7.2 out of 10
Good
(25 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Empire State View)

8.4 out of 10
Very good
(16 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Empire State View)

8.0 out of 10
Very good
(6 reviews)
  • 229 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Hendricks

4-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. Weekly housekeeping is available.
Hotel Hendricks offers 176 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Hotel Hendricks is a smoke-free property.

Isla Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Daintree Rooftop - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Daintree Rooftop
  • Isla Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 95 per accommodation, per stay, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55 per day
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Hendricks LIF New York
Hotel Hendricks LIF New York
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Hotel Hendricks Hotel
Hotel Hendricks New York
Hotel Hendricks Hotel New York

Hotel Hendricks Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 674 out of 1293 reviews" "
Rating 8 - Good. 338 out of 1293 reviews" "
Rating 6 - Okay. 155 out of 1293 reviews" "
Rating 4 - Poor. 65 out of 1293 reviews" "
Rating 2 - Terrible. 61 out of 1293 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

khaled

Liked: Cleanliness
It was wonderful
Stayed 1 night in Oct 2024

4/10 Poor

Emad

Disliked: Staff & service
Beds are too small , room can't fit 3 people .tried to check out after 5 min but was not give the option to do so.spent 1 night only the left .
Stayed 3 nights in Oct 2024

4/10 Poor

David

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From the way the pictures show off this property online, this should have been a 5-star experience but it was not. The best phrase to describe it is "Lipstick on a Pig". Upon entering the room, the curtains were falling off, there was no in-room minibar or amenities as shown in the pictures, layers of dust in the closet, and several broken and worn down fixtures in the room. It took two days to fix anything without mentioning trying to make the experience right. (discount, dinner credit, free coffee?) Let every buyer beware.... your money is better spent elsewhere. Avoid this property at all costs.
Stayed 3 nights in Oct 2024

4/10 Poor

Peter

Stayed 1 night in Oct 2024

6/10 Okay

Philip

Good Location. No extras.
Hotel room was small but fine. Staff was cordial. Has a rooftop bar…but it closes at 10:30…in NYC. What closes at 10:30 in NYC??? Was going to try the restaurant on the lobby level. Asked hostess to view the menu. She gave us a dirty one. We passed. Resort fee is ridiculous. You pay for the use of “the gym”. The gym is a small room with two pieces of equipment and some free weights.
Stayed 2 nights in Oct 2024

8/10 Good

Virginia

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Toni

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Customer Service!
This is the WORST place to stay! I had a late evening check in and I purposely called ahead at 6pm to confirm and ensure my room would be ready and waiting because some hotels will give your room away if you arrive really late. Upon arrival at 11:30pm I was told they had given my room away! It was the week of Comicon and there wasn't a single hotel available within 90 miles. I spent two hours on the phone, called almost 40 hotels from their lobby trying to secure other accommodations without ANY help from their staff. I had a huge meeting the next day and no where to sleep. Needless to say I didn't perform well. Finally I was able to get ahold of a colleague at 2am and had to sleep on their hotel room couch at the expense of waking them up. It is still astounding to me that they didn't call me to confirm I was still coming, or even send me an email or a note. I had paid for that room and it should be mine even if I don't show up! Regardless, if you want good customer service, I would not recommend staying here as you will not get it. Don't arrive past 7pm or they will give your room away!
Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York fall visit
Hendricks is a great place to stay. Just round the corner is times square, the empire state building and maduson square garden. The staff were lovely and made us feel welcome. Well and the roof top bar....well...amazing. would definitely stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esther

Stayed 1 night in Sep 2024

6/10 Okay

Trevor

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok
In a great location and comfy beds but the room was quite small and way too dark needs some lights and servicing wasn’t very good
Stayed 3 nights in Oct 2024

10/10 Excellent

STEPHANIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Stefanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt old & ran down. AC, sink, and shower didn't work.
Stayed 3 nights in Oct 2024

10/10 Excellent

KAORU

Convenient location with kind receptionist.
Stayed 1 night in Oct 2024

10/10 Excellent

Tze Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put into a handicap room where the button to open the bathroom door was broken. The door was very hard to open. Also, the towels felt very old and were very rough on your skin. They need to update their towels supply. The bathrooms had no sink space and all our toiletries needed to be set on the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayson

Stayed 1 night in Sep 2024

8/10 Good

KAVORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
View of the empire state building from rooftop was incredible!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
NOT WORTH $500 FOR LESS THAN 24 HOURS
Lovely front desk service, but room was cramped, bed & pillows way to soft and smooshy for our liking. A strange musty smell in the carpet. Dark rooms and not enough light in bathroom. Discounted parking is based on 12hours?! So cost over $100 for a less than 24hr. Rooftop bar was as cramped as the room, all smoke and mirrors with this one.
Stayed 1 night in Oct 2024

10/10 Excellent

Blagoje

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Stayed 1 night in Sep 2024

10/10 Excellent

Rumee

Stayed 1 night in Sep 2024

6/10 Okay

CONSTANTINO

Liked: Cleanliness
Disliked: Room comfort
Expensive for what we got
Stayed 3 nights in Oct 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024