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Hotel Indigo Lower East Side New York by IHG

4.5 star property

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
Rooftop terrace
Premium bedding, minibar, in-room safe, individually decorated
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Free WiFi

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    ‪6 min walk‬
  • New York University
    ‪14 min walk‬
  • Washington Square Park
    ‪17 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪13 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • 650.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

  • 320.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • 2000.00 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • 600.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350.00 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

  • 340.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Tower (Freedom Tower View)

  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 330.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed, City View

  • 320.00 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Indigo Lower East Side New York by IHG features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4.5-star property consist of a 24-hour business center, a meeting room, and coworking spaces. Event facilities measuring 800 square feet (74 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Lower East Side New York by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mr. Purple - Onsite restaurant.
Lobby Bar & Café - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 679 out of 1340 reviews
Rating 8 - Good. 313 out of 1340 reviews
Rating 6 - Okay. 183 out of 1340 reviews
Rating 4 - Poor. 79 out of 1340 reviews
Rating 2 - Terrible. 86 out of 1340 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
After walking 15 min in the rain we arrived to check in. First impressions were that the hotel was clean and impressive! That was quickly met with a staff person who was rude and unfriendly, at one point telling my daughter to remove our umbrella from the counter. We were then advised of the extra $37 per day amenity fee! This was unexpected as this has happened to us before when booking with Expedia, so I am usually extra careful to check that there is no hidden costs when booking. Thus the overall checkin experience was not good!
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place. Good price
Stayed 3 nights in Nov 2024

8/10 Good

Erica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot down in the LES. Awesome views from the upper floor or restaurant. Staff are super friendly and it's perfectly located to LES, Soho and the metro. The only thing is that it is super loud on the weekends with the club.
Stayed 9 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

George, Mont Tremblant

IHG attempting to be hip. But they are a chain and the vibe doesn't translate through corporate channels unfortunately. Purple - the night club/day resto ROCKS at nite and is a good space during the day (great views so-so food service), but the overall attempt by the property to be Lower East Side 'hio' is too contrived. I would stay there again - nothing bad to say, just 'average' for the price.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would come back
Stayed 4 nights in Nov 2024

10/10 Excellent

Liana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to tenement museum, restaurants.
Stayed 5 nights in Nov 2024

8/10 Good

Fran

Love the building and vibe. Friendly service and staff. Noisy on lower floors as close to street level. Shame the coffee wasn’t generously provided and had to ask for top up each day. Be prepared for $150 per day credit card hold charge to room for “amenities” as well as the ‘resort’ fee then only given $10 a day in room credit.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was so kind. We traveled as a family of three with our 11 month old. We booked a room on one of the higher floors, and the manager held another room for us for the first night in case we wanted to move since there was going to be noise from the club below. It ended up being just fine, but the thought was so considerate.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Underwhelming
This hotel is definitely not worth the price it's listed for. The candy in the mini bar was expired. The water pressure in the shower was some of the worst I've seen in a hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Problems Hotel
Adequate space, great bathroom, comfortable bed. Had a problem with the AC- maintenance was in it immediately. Stayed on 6th floor- AWAY from possible noise from Nightclub on the 15th. Convenient location for our needs
Stayed 4 nights in Nov 2024

6/10 Okay

Mikolaj C

Disliked: Staff & service, property conditions & facilities
Good location. Nice view. That's about it. Overall vibe was corny.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cecile B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and accommodating. Excellent hotel!
Stayed 3 nights in Nov 2024

2/10 Terrible

Cyrus

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Stayed 2 nights in Oct 2024

6/10 Okay

ayla

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Rooftop bar view is incredible
Stayed 4 nights in Nov 2024

10/10 Excellent

Melany

Traveled with group
Liked: Cleanliness, property conditions & facilities
Had a room with a balcony….view was phenomenal
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for anything better!
Stayed 3 nights in Nov 2024

2/10 Terrible

Kathleen

If you're interested in actually sleeping, this hotel is not for you. I'll admit, I was remiss in not noticing that there was a nightclub on the 14th floor of the hotel. So depending on where your room is located, you may be in for a night of a thumping bass so loud and intrusive that the room actually vibrates. While it was tolerable on our Friday night stay, on Saturday night the sound was so loud and disruptive until 3:30AM that I never slept until close to 4AM. I would never stay here again. I don't understand how a hotel can offer you a place to sleep at $350 per night and then totally deprive you of the ability to sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eesha

Stayed 1 night in Oct 2024