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Hotel Indigo Lower East Side New York by IHG

4.5 star property

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Free WiFi
  • Breakfast available
$251
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Brooklyn Bridge
    ‪3 min drive‬
  • Empire State Building
    ‪6 min drive‬
  • Madison Square Garden
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Freedom Tower View)

  • 650 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(42 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Penthouse)

  • 2000 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

8.6 out of 10
Excellent
(35 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(63 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(26 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Indigo Lower East Side New York by IHG features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 800 square feet (74 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Lower East Side New York by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mr. Purple - Onsite restaurant.
Lobby Bar & Café - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 895 out of 1693 reviews
Rating 8 - Good. 386 out of 1693 reviews
Rating 6 - Okay. 214 out of 1693 reviews
Rating 4 - Poor. 96 out of 1693 reviews
Rating 2 - Terrible. 102 out of 1693 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

CINTHIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for access to night time activities! Loved it and the front desk was super nice and understanding!
Stayed 2 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
My favorite aspect of the property is it's location, the lobby is also very cool and the staff were all super pleasant. Since I was on a lower floor, I didn't experience any of the noise problems others have commented on. I appreciated that there are two sets of windows, one is specifically to minimize street sound, which it did. While my room was pretty tiny, I think that's the norm in NYC and it was all I needed since I was rarely in it. My only complaints are small things like a better mattress pad would be cool, bigger, fluffier towels and a fridge that I could put things in. My mini-bar fridge was never re-stocked, during my stay, which would have been nice for a late night bubbly water. But, I'd stay here again!
Stayed 3 nights in Jun 2025

4/10 Poor

Olivia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay at this hotel again. The hotel staff was aggressively rude and quick to escalate when faced with simple questions like, could I have a quiet room, or, could I have an iron sent to the room. It took 4 hours and me asking 3 times to get the iron. The hotel, especially the bathrooms and air systems, are moldy if you have any sensitivities. It did not look like they ever clean the air filters. The floors were filthy. Sure it’s New York, but I’ve stayed at two star hotels that were much cleaner and didn’t have visible mold in every! crevice of the shower. The hotel is centered around the club (which is not on the highest or lowest floor but nestled in between guest floors). Why? But it was really how rude the staff was that will have me never staying here again. I’m sure it can’t be easy working at a two star hotel parading as a four star hotel, but the attitude from staff was shocking. The location is great and close to everything, but at what cost? You can do better with your money and energy.
Stayed 4 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Location is good
Stayed 3 nights in May 2025

4/10 Poor

Kimmarie, Toronto

Extremely loud. Don’t t pick a high floor.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jan

Business traveler
Liked: Staff & service
Stayed 5 nights in May 2025

4/10 Poor

Anna

Liked: Cleanliness
Night club on 15 th floor. Going all night
Stayed 2 nights in May 2025

2/10 Terrible

Kristin

Stayed 1 night in Jun 2025

2/10 Terrible

Denise

Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, it was easy to just walk around and find something to get into
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness
Great location. Bar area has great view. Some nice art and design elements. Property has aged, furniture damaged/scratched. Needs updated rooms. Rooms are clean and bed is comfortable, but rooms are much smaller than listed. We booked a 315 sq ft minimum room, and the room measured 236 sq feet. The hotel was kind enough to upgrade us to a larger room for no fee, but we had to be persistent. Don't expect luxury. Basic hotel stay only.
Stayed 4 nights in May 2025

10/10 Excellent

Christian, Scottsdale

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and management was great
Stayed 3 nights in May 2025

6/10 Okay

Maria

Traveled with family
Disliked: Amenities
I should have taken pictures! Hotel is okay if you’re going for a noisy, upcycled industrial revival vibe. Glad we checked out Saturday morning, but couldn’t sleep the night before due to the noise in the hotel and in the street which continued until about 5 a.m. on Friday night anyone had access to the rooftop bar, didn’t have to be guests, employees were allowing and facilitating access to the floor. It was a party! So if that’s your vibe, go for it! I liked that there’s every hope of restaurant within walking distance and although the location appears sketchy, we felt safe, except for anyone having access to the hotel, and the heavy smell of marijuana everywhere.
Stayed 3 nights in May 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was good. Bar was lively in the evening. Had a great time.
Stayed 1 night in May 2025

10/10 Excellent

Adrienne

Stayed 3 nights in May 2025

8/10 Good

Karmen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kendon

Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in May 2025

10/10 Excellent

Viktor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, beautiful room, and a really comfy bed. I slept like a baby. Oh and it was really clean. Didn’t get to try out breakfast or the gym but I bet they were great too.
Stayed 2 nights in May 2025

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decor was great. Roof top with NYC skyline views amazing.
Stayed 1 night in May 2025

6/10 Okay

Lynsey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We checked in and experienced a slight delay so we were given a "complimentary upgrade." Unsure what the upgrade was besides a higher floor, despite the fact that I chose and paid for a mid-level room for fear of hearing the club, as per other reviews. I should have handed the card right back when I noticed we were given the 9th floor, but we had high hopes. Unfortunately, the club music can be felt through the walls and floors and there is absolutely no escape until it ceases at around 3:30AM, on Fridays and Saturdays. Furthermore, we were greeted with someone's leftovers in our mini fridge and two small bugs on our bed's headboard upon arrival. We had the front desk remove the leftovers but declined to be moved due to the bugs as we didn't see any more and wanted to get a move on with our day. Our first night was also without water as the machine on the 3rd floor didn't work - which was remedied by the front desk staff who gave us 4 complimentary water bottles the next morning. We were not willing to repack and move rooms, as we had a busy birthday weekend, so we were fine. Bed and bathroom good, room was nice overall. Would just try any other hotel in this area next time, rather than feel the bass of the level floor club music in my dreams.
Stayed 3 nights in May 2025