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Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property

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Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

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Exterior
Property amenity
Ballroom
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Brooklyn Bridge
    ‪5 min drive‬
  • Wall Street
    ‪8 min drive‬
  • United Nations Headquarters
    ‪10 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Communications)

  • 494 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 235 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 308 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Communications)

  • 503 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 494 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 2 Double Beds, Accessible (Communications)

  • 503 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed, Balcony, City View

  • 1030 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 1 Queen Bed, Balcony

  • 235 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed

  • 540 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Premium Room, 1 King Bed

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft)

Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 King Bed (Loft)

  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

  • 503 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

3.5-star Brooklyn hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a conference center. WiFi in public areas is free. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite. Housekeeping is available on request.
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. In addition to a seasonal outdoor pool, Hotel Indigo Williamsburg - Brooklyn by IHG provides a 24-hour fitness center and complimentary bicycles. Event facilities measuring 20000 square feet (1858 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Williamsburg - Brooklyn by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
ALIYA - Onsite restaurant.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (USD 37 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ALIYA

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference center (20,000 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 35 for children
  • Covered self parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 380 out of 744 reviews
Rating 8 - Good. 152 out of 744 reviews
Rating 6 - Okay. 107 out of 744 reviews
Rating 4 - Poor. 49 out of 744 reviews
Rating 2 - Terrible. 56 out of 744 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin

Not great, good location
The water was cold one day, the ac didn’t work the next day. They couldn’t email us any receipts so print those out. They were rude to us on the phone when we complained about the ac.
Stayed 2 nights in Nov 2024

4/10 Poor

Nikki

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no hot water in the building due to a gas leak. Hot water is a standard amenity and clients should be compensated for the inability to access it. I had planned to work at the hotel until my afternoon flight out, but there wifi was terrible. The staff said the wifi is terrible, but corporate has done nothing to fix it. The positives: the room was comfortable, clean and the staff was really great, but corporate needs to remedy some major issues. I feel bad for the hard working staff that is doing their best to accommodate their guests with these controllable issues.
Stayed 1 night in Nov 2024

4/10 Poor

MIGUEL, SANTO DOMINGO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Haylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really big rooms for a hotel, we loved our stay
Stayed 2 nights in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m a frequent traveler and stay at hotels several times a year and have for years. I’ve never left a bad review, but felt compelled to leave this one so people don’t pay for something without knowing that it’s not worth it. Staff at the front desk did their job that was about it no warmth, not welcoming or helpful. The building is extremely tired. Our unit was clearly not well maintain the flooring has been worn out in areas and the thermostat although new has this peculiar feature where the HVAC vent in the main room points directly to the thermostat, which causes it to cycle on/off. It should be aimed towards the window area, and for some reason the HVAC wouldn’t turn on when the thermostat was turned up until I flipped the breaker to reset the system. Sound insulation is poor - could hear hall noise all day and night as well as from the elevator. The telephone system has no way to dim the LED screen which stays on all the time. If you’re a sensitive sleeper to light, the solution is put it underneath the table or put a towel over top of your phone. Similarly, the alarm clock is also not able to turn the illumination off. The area where the hotel is located is not a particularly attractive area so all in all there really isn’t much to draw someone to the hotel. Pricing for what you receive was very high $400 for Saturday night is a lot of money for a hotel that’s old and tired and not well maintained. I didn’t try any of the food. Pick somewhere else …
Stayed 2 nights in Nov 2024

6/10 Okay

Sarah, Brooklyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a beautiful hotel. The rooms are large and the downstairs cafe area is pretty nice. But the service was pretty disappointing. Staying at a hotel for this price is a choice we made to have a better experience. While the rooms were nicer than an average hotel, the service would’ve been better at a holiday in. I let the booking staff know it was a stay right after our wedding ad a part of our honeymoon and nothing was done to recognize this. We also had to go downstairs to get our own luggage cart and ordering two coffees in the morning took longer than the food we ordered three neighborhoods away. I wouldn’t stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…….
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kenya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking hotel, classic modern, very friendly and efficient staff, great location and fair rates. 10/10 would recommend!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service
For $300 a night, please renovate
These rooms need to be renovated badly. We walked in to a huge moisture stain on the bar, the glasses and mugs were all covered in dust as was the floor. Anything we dropped was covered in layers of dust, who knows when the last time it was mopped. The walls are scratched up and the floors badly stained. The shower was the worst - there’s visible mold on the floor, the shower heads were rusty and discolored. To make matters worse, there were gnats coming up and out from the floor drain, crawling and flying everywhere while we showered. They also neglected to ever mention the $200 per night deposit, ever at any point - just charged me. The front desk and service people were amazing but I would not return. This was not fun.
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
I’m never disappointed staying here. It is a great experience all around.
Stayed 6 nights in Oct 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a king room with balcony and city view. I had a king room with the view of garbage and a highway. All night I heard the cars. When I went all the balcony all I seen was garbage no city view at all. It was horrible. The television made a loud noise blocking out the sound of the shows. The bed was extremely noisey as well as the refrigerator didn’t keep anything cold.
Stayed 1 night in Nov 2024

8/10 Good

Reinhold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wesmore

Stayed 2 nights in Oct 2024

10/10 Excellent

Safwan

Stayed 2 nights in Oct 2024

10/10 Excellent

Alfreda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Clean room courteous staff. Bed was alittle hard, but clean.
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It's near places in Williamsburg.
Stayed 1 night in Oct 2024

10/10 Excellent

cecily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

Kary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Room was great but parking/breakfast was not great
The only bad thing we didn’t like about it was the parking situation. I called prior to booking confirming and reconfirming that the parking garage would take our large SUV. We had a bad experience last summer in Manhattan. Unfortunately, upon arriving, we had the same Problem and was forced to find another parking garage. Drove around 40 minutes to find one. Also at breakfast, we were not told prior to arriving about the breakfast situation. I prepaid at $26 per person, Because at check-in, it was $35 per person. We were not allowed certain options and so what we ended up buying was far less than what we paid for. My wife and I both got an orange juice, She got a four dollar scone, I got a chicken egg and biscuit sandwich I think $14-$16. Frankly, that biscuit was terrible. I could’ve used it for a coaster. Maybe it just wasn’t my taste, But I think you guys should have the stipulations under the additional information. You need to tell people with Large cars they can’t park at the garage, And what is included with the breakfast. I would’ve saved my money and gone to a diner. Ended up stopping at McDonald’s on the way out, 😆 But whatever it was fine, I at least I got to try the new chicken Big Mac. That definitely cured my hangover from the wedding last night.
Stayed 1 night in Oct 2024

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
Room was surprising large for NYC and generally well laid out. Very clean. The one problem I had was that there was no internet when I got there. Staff told me they'd fix it, requiring me to cool my heels for about an hour. I finally gave up, went to dinner, although it was finally fixed upon my return, thanks to my third request for help.
Stayed 3 nights in Oct 2024

4/10 Poor

Melinda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024