The Cloud One New York-Downtown, by the Motel One Group

3.0 star property

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Photo gallery for The Cloud One New York-Downtown, by the Motel One Group

1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Rooftop terrace
Property entrance
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
133 Greenwich St, New York, NY, 10006
  • One World Trade Center
    ‪5 min walk‬
  • Battery Park
    ‪13 min walk‬
  • Statue of Liberty
    ‪38 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

River Cloud with king bed

9.2 out of 10
Wonderful
(32 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

City Cloud with two queen beds

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

River Cloud with two queen beds

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

The Cloud with King bed

8.6 out of 10
Excellent
(148 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

City Cloud with king bed

9.0 out of 10
Wonderful
(26 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

The Cloud with two queen beds

8.6 out of 10
Excellent
(29 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Cloud One New York-Downtown, by the Motel One Group

3-star New York hotel, connected to a rail/subway station in Manhattan
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
The Cloud One New York-Downtown, by the Motel One Group offers 326 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Cloud One New York-Downtown, by the Motel One Group features coffee/tea in a common area, a front-desk safe, and an elevator. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

The Cloud One New York-Downtown, by the Motel One Group is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day); reservations required

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24.50 to 24.50 for adults and USD 12.25 to 24.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.50 to 24.50 for adults, and USD 12.25 to 24.50 for children
  • Nearby parking fee: USD 40 per day (984 ft away)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Project Hotel NYC
Hotel NY Downtown Manhattan
The Cloud One New York Downtown
The Cloud One New York Downtown by the Motel One Group
The Cloud One New York-Downtown, by the Motel One Group Hotel
The Cloud One New York-Downtown, by the Motel One Group New York

The Cloud One New York-Downtown, by the Motel One Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 750 out of 1141 reviews
Rating 8 - Good. 219 out of 1141 reviews
Rating 6 - Okay. 88 out of 1141 reviews
Rating 4 - Poor. 44 out of 1141 reviews
Rating 2 - Terrible. 40 out of 1141 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Xiner

Disliked: Staff & service, amenities, property conditions & facilities
Living here, the alarm will ring suddenly and it will be very loud and irritating. The attitude of the service staff and maintenance personnel is also very bad.
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco

Stayed 1 night in Feb 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Andry

Stayed 4 nights in Feb 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Jintian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked a superior room through Expedia specifically for the view, but the experience was incredibly disappointing. The first room had a fogged-up window due to broken seals, making the view barely visible. We were moved to a second room where the AC was extremely loud and made it difficult to sleep. To make things worse, housekeeping removed the comforter when changing the sheets and never replaced it—we had to sleep with just two thin sheets. When I raised these issues with the hotel manager and asked for some form of compensation, they completely dismissed it and showed no willingness to make things right. While the location and views are great, the service and management were far below acceptable standards. I expected much more, especially for a room labeled superior. I do not recommend this property, and I’m disappointed Expedia would list it without more accurate information.
Stayed 3 nights in Mar 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Mar 2025

8/10 Good

Chalana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Stayed 1 night in Mar 2025

10/10 Excellent

Tahira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricky at the front desk was so great! Extremely friendly and helpful. Pro: The hotel is beautiful. Very warm and cool ambience. Needed a key card to get upstairs and that made us feel really safe. The views of the 9/11 Memorial is great. Lots of shopping and restaurants within walking distance. The room was clean. Beds very comfortable. Large bathroom. My favorite thing of all was how quiet the room was. We didn't hear anything! Con: The beds seemed smaller than I expected. Expected queen beds and got full size. We called prior to driving 9 hours with children to inquire about parking. We were told we'd have to find parking nearby at one of the parking garages. Paid $80 for parking at a garage 3 blocks away. Was told by Ricky once we made it inside the hotel, they work with a company to assist with parking and you only pay $40. That was disappointing. Despite the parking situation we would definitely recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything Great

Great stay, great location, great staff, great accommodations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service, clean and comfortable; location is very convinient. I'm staying second time and won't hesitate to return if I need to be in that part of Manhattan
Stayed 3 nights in Mar 2025

10/10 Excellent

Warllerison

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Mar 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Stayed 5 nights in Feb 2025

10/10 Excellent

Leticia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You won’t regret, great location, well maintained hotel and rooms!
Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to the WTC and FiDi
Stayed 1 night in Mar 2025

10/10 Excellent

Savasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and luxe experience. Kind staff & super convenient. Would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

John Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price
Stayed 1 night in Mar 2025