This smoke-free hotel features a 24-hour front desk, a library, and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel St. James offers 144 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. This New York hotel provides complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Hotel St. James features a library, multilingual staff, and an elevator. Wireless Internet access is complimentary.
Hotel St. James is a smoke-free property.
Languages
English, German, Polish, Russian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 0.1 miles (USD 52 per day)
Things to do
Library
Family friendly
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
14 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
More
Air conditioning
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per week
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: USD 52 per day (656 ft away)
Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel James
Hotel St. James
Hotel St. James New York
Hotel St. James Hotel
St James Hotel Nyc
Hotel St James New York
St James Hotel Times Square
St James Hotel New York City
Hotel St. James New York
Hotel St. James Hotel New York
Hotel St. James Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3148 out of 5901 reviews
10 - Excellent
3,148
Rating 8 - Good. 1772 out of 5901 reviews
8 - Good
1,772
Rating 6 - Okay. 631 out of 5901 reviews
6 - Okay
631
Rating 4 - Poor. 220 out of 5901 reviews
4 - Poor
220
Rating 2 - Terrible. 130 out of 5901 reviews
2 - Terrible
130
9.0/10
Cleanliness
9.2/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Genevieve
Dec 16, 2024
Liked: Cleanliness, staff & service, room comfort
Serviceable hotel. Clean but undergoing renovations. Served its purpose for us for a quick overnight stay.
Genevieve
Stayed 1 night in Nov 2024
8/10 Good
Chelsea
Traveled with family
Dec 16, 2024
Liked: Staff & service
Decent place to put your head down, never in the room so serves its purpose! Definitely would return.
Chelsea
Stayed 4 nights in Dec 2024
6/10 Okay
Holly ann
Traveled with family
Dec 15, 2024
Pros- staff is super friendly and helpful.
Location can’t be beat
Cons- the hotel is run down and is need of a remodel.
If you end up with a room up front it is very loud all night. We were hearing sirens, singing , yelling and garbage trucks all hours of the night and morning.
I think that this hotel was advertised with a price including breakfast. There is no breakfast! No food venue on site. However, there are good deli's and places to eat near the hotel.
Henry
Stayed 1 night in Dec 2024
8/10 Good
Kathleen
Traveled with family
Dec 15, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location of this quaint historic hotel. Staff is amazing. Joe is the best! Sits in between Times Square and Rockefeller Center. Walk to many things and subway is 5 minute walk for destinations further out.
Cons: - old hotel, window gaps around AC units push cold air in all the time making the room very drafty, radiator heat is never constant or comfortable. Pipes and ducting pop throughout the night kept us awake. Sirens and car horns until midnight and cars start honking again by 530 AM. gaps make it seem like the windows are open. I realize it’s NYC but we were on a side street. Friday nights you can hear Times Square microphones echoing. Saturday mornings -quiet until 7am.
I have a sensitive nose. They clean with fabuloso or something of that nature and it’s very strong. Had to open the windows in 24° weather, blinds did not work. No up down or open closing them. They fixed them- by pulling it all down and making it look nice but still never functioned.
Little things like the bathroom was updated so tile does not match, where pipes enter the wall it’s a square cut hole no caulking to seal it. Just open. Same in tub water pours behind knobs (that are different sizes)
The elevators one fits luggage one fits 4 people.
The lobby is drafty because the door is constantly opened. In the back of the lobby there are windows with beautiful stained glass shutters pouring air right on top of heater. Only 1 outlet ti charge things. would not visit in winter again
Kathleen
Stayed 4 nights in Dec 2024
8/10 Good
Simon
Traveled with partner
Dec 15, 2024
Liked: Cleanliness, staff & service
Fantastic location and easy to get to from getting the subway from airport
Simon
Stayed 4 nights in Dec 2024
6/10 Okay
Warren Michael
Dec 15, 2024
After asking for our broken bed to be fixed, the desk man sent up a janitor who pronounced (it’s f##ked) and said we would have to sleep on two mattresses. The only good point was the little American guy who took over the desk and was very helpful.
Warren Michael
Stayed 5 nights in Dec 2024
6/10 Okay
Jamie
Traveled with group
Dec 15, 2024
Liked: Cleanliness, staff & service
Small rooms, very basic. Staff very nice and an excellent location.
This hotel was lovely, great area left was Rockefeller center and right was time square,
Great food shop next door called cook, oh the food was fantastic and the service.we ending up going there all the time.
The only thing this hotel needs in the rooms in a kettle or some kind of beverage service.
Laura
Stayed 3 nights in Dec 2024
8/10 Good
Craig
Dec 13, 2024
Craig
Stayed 3 nights in Nov 2024
2/10 Terrible
Daniella
Traveled with family
Dec 13, 2024
Disliked: Amenities
Room was nothing like the pictures on the website. Toliet was clogged 3 of 5 days we were there. Tv remote didn’t work. There were no amenities such as fridge, ice machine, minimal plugs, water took forever to heat up. Room was extremely small for two queen beds.
Second time staying at this hotel. We came last year for Christmas and loved it so much that we came back this Christmas season. Hotel is in the most perfect location. For us that is the main drawing point. It’s nothing super ritzy or special but it’s cute and cozy and has everything you need. Plenty of restaurants around to choose from. We especially loved perfect pint and connollys which are right beside the hotel. Would recommend to anyone for the price and the location.
Katelyn
Stayed 4 nights in Dec 2024
8/10 Good
Cynthia
Traveled with family
Dec 13, 2024
Liked: Staff & service, room comfort
The floor felt a gritty as if it wasn't vacuumed; no kleenex in the room; window was cracked and cold air was getting in. Otherwise, sheets and towels were clean. Shower had hot water. All else was ok.