Hyatt House New York/Chelsea

3.5 star property

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Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Exterior
In-room safe, desk, blackout drapes, soundproofing
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • 5th Avenue
    ‪5 min walk‬
  • Madison Square Park
    ‪6 min walk‬
  • Macy's
    ‪7 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪18 min drive‬

Room options

Studio Suite, 1 King Bed

  • 311 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 298 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 372 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 389 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 402 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Shower)

  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Specialty)

  • 509 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (High Floor)

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible

  • 509 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt House New York/Chelsea

3.5-star hotel in Manhattan
A 24-hour fitness center, a snack bar/deli, and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available once per stay.
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hyatt House New York/Chelsea is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 68 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1009 reviews
Rating 8 - Good. 297 out of 1009 reviews
Rating 6 - Okay. 60 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

erika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
I always stay here when I’m in the city! Gorgeous views and in the best location. Access to all types of food, liquor stores, and the Chelsea market.
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
It was coo
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was consistently good and offered great variety. Helpful, courteous staff. Will stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

mechelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Filipe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was a little rough, sometimes it took about 5 minutes to get access to one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Filipe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on 6th Av, walkability was key in choosing a location. Room was pretty comfortable for New York standards.
Stayed 1 night in Nov 2024

10/10 Excellent

shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is in walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are sooo soft and everyone in the hotel is so friendly!
Stayed 4 nights in Nov 2024

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, great location and views from room 🌟
Stayed 3 nights in Oct 2024

10/10 Excellent

Aditya

Stayed 1 night in Oct 2024

6/10 Okay

Katherine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Walkable location, nice terrace views, has all the essentials, an "okay" stay overall Traveled with family and only stayed for the night. Staff was nice and helpful. The rooms/ facility could use some maintenance. Our bathroom sink was clogged when we arrived, but other than that, the room was clean. We had a corner room, and the view from there and the terrace were amazing. I was very disappointed in the breakfast though. They had a wide variety, but everything that I or my party tried taste off...
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2024

8/10 Good

Nina Louise F.

Stayed 23 nights in Aug 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

George

Stayed 3 nights in Sep 2024

4/10 Poor

gurjit

Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm when off midnight!!
Stayed 2 nights in Sep 2024

4/10 Poor

CECIL

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
very very poor customer service
Stayed 1 night in Sep 2024

8/10 Good

Nasheli

Stayed 3 nights in Aug 2024

10/10 Excellent

William, New Castle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and you could see the city from the room. The rooftop sitting area also had great views of the city. The staff was amazing and helped us with all of our needs. It’s also only a couple blocks from the subway so getting around the city was really easy.
Stayed 1 night in Jul 2024

8/10 Good

Lilian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

6/10 Okay

Morio

Business traveler
Liked: Cleanliness, staff & service
Slow elevator. Took me like 15 minutes to get downstairs
Stayed 2 nights in Sep 2024