Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Exterior
Shower, designer toiletries, hair dryer, towels
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

Room, 1 King Bed

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

  • 210 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

  • 250 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • City view
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • City view
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Place New York City/Times Square

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Hyatt Place New York City/Times Square is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1313 out of 2655 reviews
Rating 8 - Good. 729 out of 2655 reviews
Rating 6 - Okay. 345 out of 2655 reviews
Rating 4 - Poor. 137 out of 2655 reviews
Rating 2 - Terrible. 131 out of 2655 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Huw Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Taylor, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Miguel

Business traveler, Traveled with partner
Overall nice. The room is very very small, shower is very weak with thrifty water flow. Breakfast is very crowded with usual plastic-like egg, but adequate. Nice convenient location for our needs.
Stayed 6 nights in Feb 2025

8/10 Good

Howard L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean and safe
Stayed 3 nights in Feb 2025

8/10 Good

Jeanine

Disliked: Staff & service
Nice location. However staff wasn’t very welcoming
Stayed 2 nights in Feb 2025

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities
Just an awful experience. Prepaid the hotel, but demanded a physical card. Ejected from the hotel, following a long haul flight, with no discretion, went to the one across the street with no draconian rules. 4x complaints raised with various leaders. All ignored.
Stayed 3 nights in Feb 2025

10/10 Excellent

Darrell L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Stayed 7 nights in Feb 2025

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Ezra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Hyatt in Timesquare, very convenient and close to everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatiana

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with walking distance to Times Square!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocio

Liked: Amenities
Customer service and location
Stayed 4 nights in Feb 2025

10/10 Excellent

Jainell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fast check in and check out. We was visiting nyc just for one night and would def stay again.
Stayed 1 night in Feb 2025

4/10 Poor

Erika

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer to stay in Hyatt hotels, would like their cleanliness, room comforts, amenities, breakfast, staff service and locations.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan Armando

Traveled with group, Traveled with family
Liked: Amenities
Very exelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Davina

Stayed 1 night in Feb 2025

10/10 Excellent

Ruby Ann Usman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hubby and I are impressed how they maintain clealiness of the room. Everyday our bed was well made, towels are replaced and the room was clean, washroom fully refilled and garbage emptied. My only suggestion is at least the 2 bottled water should give as complimentary in the room and not charged $6 each.
Stayed 4 nights in Feb 2025

10/10 Excellent

Affandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New York

The staffs are friendly and helpful. The location is okay. The only setback is that no disposable toothpaste, toothbrush and shaver.
Stayed 6 nights in Feb 2025

8/10 Good

B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fabulous.. especially Abby guest services and Michael food services
Stayed 3 nights in Feb 2025