Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Exterior
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Lobby
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

Room, 1 King Bed

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

  • 210 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

  • 250 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • 210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Place New York City/Times Square

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Hyatt Place New York City/Times Square is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1295 out of 2685 reviews
Rating 8 - Good. 734 out of 2685 reviews
Rating 6 - Okay. 354 out of 2685 reviews
Rating 4 - Poor. 152 out of 2685 reviews
Rating 2 - Terrible. 150 out of 2685 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Stayed 1 night in Dec 2024

8/10 Good

Renee

Nice
Stayed 1 night in Dec 2024

8/10 Good

ATUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to Times Square and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Zion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch all around !
Stayed 3 nights in Dec 2024

8/10 Good

Sreekala, Ashburn

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It's ok
The room was clean and tidy, the space was small but cozy. The breakfast was ok, and the coffee was good. However, when we checked it out the hotel charged us for two bottles of water without asking!:((
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff despite it being very busy pre Christmas. Breakfast good but busy. The rooms are small. Four of us in a room was cosy but doable! We were a little shocked about how much plastic and throw away items were used at breakfast but appreciate the scale of breakfast.
Stayed 6 nights in Dec 2024

10/10 Excellent

Clarice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here go above and beyond. The rooms are clean and worked for our family.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service
While I understand that Hyatt Place is the low end of the Hyatt-named hotels, this one disappointed in a few areas: 1. I reserved a "standard king" room. To say it was small is an understatement. I know prices are high in mid-town, but the bed nearly went from one side of the room to the other. 2. Given the number of rooms in the hotel, the amount of common space (lobby, lounge, other areas to sit) was insufficient. Also, use of the rear patio (with the door to it propped open) as an extension of the breakfast room in the middle of winter meant that both were quite chilly. On the flip side, the breakfast was extensive and tasty but by the time you found a place to sit and eat it, was mostly cold. (See #2 above.)
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Muhammad Atif

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Rooms are extremely small.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt Place Hotel Review
I would definitely stay at this Hyatt again because the accomadations from the beginning of our arrival, during our stay and after we checked out was almost excellent (they reminded us that they would store out bags if we wanted to continue exploring NYC). It was a quick checkin, my request for a certain room was givin to me, the room was beautifully updated, very clean and comfortable. And the service and breakfast variety was excellent. On a scale from 1-10, I would rate them a 9. The reason for the 9 is there is very little space for clothing storage. Thank you Hyatt for taking care of me and my family.
Stayed 2 nights in Dec 2024

8/10 Good

Butho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities
Its was very good
Stayed 1 night in Dec 2024

6/10 Okay

Preston

Disliked: Amenities, property conditions & facilities
I liked the bell boy, he was Johnny on the spot! I didn't like that that ice machine was out of ice; front desk did not honor my free drink tickets with reservation; and I didn't like the size of room, too small for 3 adults.
Stayed 1 night in Dec 2024

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, amenities
Extra charges of things i did not purchase
Stayed 3 nights in Dec 2024

6/10 Okay

Rita

Traveled with family
Liked: Cleanliness
Hotel is clean n good location. However it is not in time square and no view from high rise double beds room
Stayed 1 night in Dec 2024

10/10 Excellent

Yanira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar fue perfecto en la ubicación . El staff fue muy amable . El cuarto para lo que normalmente se encuentra en el área fue muy acogedor . Súper cerca de time square y el tren . Me encantó el servicio de dejar las maletas . El desayuno súper completo .
Stayed 3 nights in Dec 2024

10/10 Excellent

Felicitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mara liz

Stayed 3 nights in Dec 2024

8/10 Good

Virl

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect trip
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and great staff
Very busy this time of year (christmas), so elevators and breakfast were packed. But staff was invariable helpful, friendly, and kind. We were traveling with an individual with disabilities, and they went out of their way to help.
Stayed 2 nights in Dec 2024