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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Exterior
View from property
Point of interest
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪15 min walk‬
  • Times Square
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2484)
The price is $338
per night
$391 total
includes taxes & fees
Apr 9 - Apr 10
Hyatt Place New York City/Times Square

About this property

Hyatt Place New York / Chelsea

4-star hotel in Manhattan
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This New York hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Hyatt Place New York / Chelsea has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1134 out of 2318 reviews
Rating 8 - Good. 615 out of 2318 reviews
Rating 6 - Okay. 311 out of 2318 reviews
Rating 4 - Poor. 161 out of 2318 reviews
Rating 2 - Terrible. 97 out of 2318 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Wes

Stayed 1 night in Dec 2024

10/10 Excellent

Pin Wei

Stayed 1 night in Nov 2024

10/10 Excellent

Niken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was good, very centrally located the only thing is the elevator wait time, I was on 44th floor and I had a great view of Empire State Building and city lights but I need at least 25 mins to get down. The staffs are friendly and always cleaned my room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing I have to say is the elevator wait time in the mornings to go down. If you have an option at check in to get a lower floor to avoid taking the elevator down in the mornings, do so!
Stayed 3 nights in Dec 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was not ready at 4:30
Stayed 1 night in Dec 2024

10/10 Excellent

Brittni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed how quiet the hotel was but nearby shopping and food. The area felt very safe and the hotel was very clean. Hotel wasn’t fancy but the bed was very comfortable and the room was nice.
Stayed 3 nights in Dec 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The Starbucks coffee machine was constantly broken, the elevators were too full and very slow, no room to sit for breakfast. Elevators should be separated between floors 1-20 then 21-45 for better organization. The skyview room has NO drawers and the tiniest closet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
A very easy stay and great location without the hassle of other areas!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alicia

Stayed 2 nights in Dec 2024

10/10 Excellent

Antonio

Stayed 1 night in Dec 2024

10/10 Excellent

Zoubeir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy
Stayed 1 night in Dec 2024

10/10 Excellent

shohreh

We loved our stay at Hyatt Place in Chelsea. The property is clean, the staff is very friendly, the breakfast buffet is great. The hotel is very centrally located and we were able to walk to most attractions. Will definitely stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient , clean, great location !! Gorgeous terrace breakfast !! We will be back !!
Stayed 1 night in Dec 2024

4/10 Poor

Isaiah

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property itself wasn’t too bad aside from the rooms being very small. Extremely tight to get around in the room but maybe that’s just how it is every in New York. The workers there were friendly, however, they did not honor an amenity service that I had filled out a form for and sent in. Thankfully they didn’t charge me, but the amentity was requested so I can propose to my gf and I wanted the room somewhat romantic and not plain. But that didn’t happen. At the time of check in, they did offer for free of charge to upgrade to a better view…but the room was a 2 bed. So not only was the room plain and did not have the amenities I requested, but I was in a 2 bed hotel room with the intention of proposing. Thankfully the view was a great view of the city. So I appreciated that small gesture. Which is the reason I’m not giving this place a 1 star. You’re better off getting a better bang for your buck somewhere else
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Chelsea
Muy buenas atenciones de todos el personal, cama y almohadas muy cómodas, el ascensor muy lento, me parece el hotel es muy grande para los 4 ascensores
Stayed 2 nights in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay! The cleaning department made sure everything was to my liking
Stayed 4 nights in Dec 2024

10/10 Excellent

Johnene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views Views Views
Perfect location , and views were Amazing Service was very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Kendra

Traveled with family
Not the best, if you’re a family, skip.
This hotel was difficult to stay at. It included the normal NYC things like, narrow hallways and small rooms. The main issues were the elevators. There are 4, two sets that are not next to each other but function with the same up down button. So other people might go in the elevator you’ve been waiting 10 minutes for. When we went to leave on the last day, we clicked the elevator button 20 minutes below we had to be in the lobby to catch our ride. 3 elevators came, fully packed with people. We called the front desk for help and we were placed on hold. We ended up lugging 3 suitcases, a stroller and toddler down 8 flights of stairs. The doors getting into the building are weird too. You can either get in the small revolving door or go through these little mini hallways attached to the front of the normal doors. But the doors open on different sides so you get jammed in. Neither option is ideal for luggage or a family. If you are in a wheel chair or have accessibly needs, skip this hotel. Once you’re in the building there is a nonexistent lobby. The good things were the cleaning staff and we didn’t hear noise once in our room. Over all annoying and disappointing. Would not stay again. Photos are deceiving.
Stayed 4 nights in Dec 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Nayeera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chelsea Stay
Excellent service! Great location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024