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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Bar (on property)
View from property
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Macy's
    ‪11 min walk‬
  • Gramercy Park
    ‪13 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2298)
The price is $309
per night
$358 total
includes taxes & fees
Mar 8 - Mar 9
Hyatt Place New York City/Times Square

About this property

Hyatt Place New York / Chelsea

4-star hotel in Manhattan
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This New York hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Hyatt Place New York / Chelsea has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1061 out of 2192 reviews
Rating 8 - Good. 583 out of 2192 reviews
Rating 6 - Okay. 297 out of 2192 reviews
Rating 4 - Poor. 157 out of 2192 reviews
Rating 2 - Terrible. 94 out of 2192 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chynna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Judy

Disappointed
The elevators are space too far apart-can’t tell which one is arriving. Was advertised as happy hour yet my drink cost regular price. My room was in a corner where I had to squeeze past linen cart.
Stayed 2 nights in Nov 2024

10/10 Excellent

Braden

Stayed 2 nights in Nov 2024

6/10 Okay

Pamela

Traveled with group
Disliked: Property conditions & facilities
Smallest rooms I’ve ever stayed in
Stayed 2 nights in Nov 2024

4/10 Poor

Carlos

Liked: Cleanliness
We were there for two nights no one clean the room or refresh the room for the whole time
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for my business trip and hotel had free breakfast with a large selection and the Placery is a great spot to relax at or catch up on some work.
Stayed 4 nights in Nov 2024

8/10 Good

kharissa, Massena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable, clean, and the staff was wonderful. The only negatives are the room walls being thin because my neighbors were very loud and the elevator was down for maintenance one day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a beautiful view
Stayed 1 night in Nov 2024

10/10 Excellent

CRYSTAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Anna-Marie

Stayed 2 nights in Nov 2024

10/10 Excellent

Selim

Stayed 2 nights in Oct 2024

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice staff very helpful immediate response is if you need something everything was eating tidy good location very quick to get Ubers or taxis got an upgrade and had a beautiful view of the city was lovely
Stayed 2 nights in Nov 2024

2/10 Terrible

king boss la songs

Stayed 1 night in Nov 2024

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, the four elevators were always busy. Had to always wait 15 minutes to catch elevator
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot and friendly costumer service
Stayed 2 nights in Nov 2024

2/10 Terrible

Lei Hellen

Liked: Cleanliness
Disliked: Staff & service, room comfort
The door for linen chute was broken, it was slamming violently loud through out the day. It was extremely difficult to sleep with the level noise. When raised my concern to the hotel manager. He promised to send a technician to fix the chute. But it was not fixed. I was sleep deprived the entire stay. It was an uncomfortable stay with poor customer service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

tommy

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

aron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very mobility impaired unfriendly. Hot,
Halls very narrow and unable to use mobility scooters in Halls and my able to get on elevators without getting off mobility scooter and maneuvering around . Also not able to get it inside room without same issue. Front desk staff very unhelpful. Wrong room type I reserved king and ended up with two queen beds. Very hard to get comfortable temp in room. Thermostats locked into temp range. No way for mobility impaired person to get into breakfast area. Very difficult to get into or out of building with mobility scooter/wheelchair if you have no one with you as there are no auto doors and you cant fit in roundabout door.
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to subway station
Stayed 3 nights in Oct 2024

6/10 Okay

Adel

Traveled with family
Fast check-in. Comfy beds. Clean room but too small , great location, great city view if room located on high floor. Limited lobby space, no sitting area. Parking is $50 after hotel discount. Breakfast is ok, don’t expect quality or service “paper plates”… expect crowds and wait times for elevators.
Stayed 1 night in Nov 2024

4/10 Poor

JOAN.MEADE

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Vanessa

Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean and we would stay again. Only complaint would be they did not explain what they meant by "validation for the parking garage." It was still $60.
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024