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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Down comforters, pillowtop beds, in-room safe, individually furnished
Down comforters, pillowtop beds, in-room safe, individually furnished
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York / Chelsea

4-star hotel in Manhattan
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This New York hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Hyatt Place New York / Chelsea has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1211 out of 2446 reviews
Rating 8 - Good. 643 out of 2446 reviews
Rating 6 - Okay. 328 out of 2446 reviews
Rating 4 - Poor. 164 out of 2446 reviews
Rating 2 - Terrible. 100 out of 2446 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called about early check in and they happily let us in added in a room upgrade without additional charge! Very kind staff, we will be staying again.
Stayed 1 night in Mar 2025

10/10 Excellent

Yaritza

Traveled with family
Excelente servicio y atención. Solo las habitaciones para una familia de 4 es pequeño. Súper atentos a las necesidades de los huéspedes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ana

Traveled with group

Excellent personnel

The best about this hotel is the people working there, so gentle, excellent service, friendly and willing to help. Would definitely recommend!
Stayed 3 nights in Feb 2025

8/10 Good

CESARINA

Traveled with partner
Liked: Cleanliness, staff & service
everything was fine but elevator takes forever , and breakfast not good
Stayed 1 night in Mar 2025

2/10 Terrible

Colin

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Great location, terrible hotel

The lifts make the hotel unusable. On a medium floor (we were 13th out of about 45), you can be waiting 20-30 minutes for a lift, particularly around breakfast time, because they fill up on the high floors and either stop and you can’t fit in, or the lifts say “too full” and then skip all floors below. We were told by staff that this was normal in the hotel. Breakfast consists of so much single use plastic it is also disgusting. It’s a shame as the location is amazing, but the situation with the lifts mean you were constantly avoiding going back to the hotel as much as possible. A truly terrible experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Annie

Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevators are completely unusable for the entire morning time frame. There is 4 elevators for the entire hotel which is woefully inadequate. We had to walk down the stairs from the 8th floor eache time we left our room. We weren’t the only ones in the stairwell either. We were just grateful we weren’t on a higher floor.
Stayed 2 nights in Feb 2025

6/10 Okay

Eminay

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Stayed 4 nights in Feb 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Like😍
Stayed 3 nights in Feb 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great! Great location. Great breakfast (kids loved it) It does the job. Very clean, modern, nice decor. I thought the smaller room would be a big deal but it was not - would stay again. Thank you Hyatt Place.
Stayed 2 nights in Feb 2025

8/10 Good

Keiko

Stayed 4 nights in Feb 2025

4/10 Poor

Melody

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Isaiah

Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel with a beautiful view.

The staff were uniformly helpful and friendly. Our room with two queen size beds was typically small for NY (no chair or desk), but very comfortable. Nice shower. The view from our window on the 33rd floor was worth the price of the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, ok hotel!

Room was very small but clean and comfortable. Room was too hot. Breakfast was ok but not great!
Stayed 1 night in Feb 2025

8/10 Good

jonathan

Liked: Cleanliness, staff & service, room comfort

Great views, slow lifts

As others say the lifts can take ages, twice in our 4 day stay we had to wait for more than 15 minutes! for a lift, so be prepared for long waits (we were on 32nd floor). It is well situated, just a 4 minute walk from 2 different subway lines. There are numerous bars and restaurants as well as supermarkets within 5 mins. The lone star pub opposite very cheap and a real typical NYC joint. There were some maintenance issues but were sorted. Beds are very comfortable as are the pillows rooms have good free Wi-Fi, fridges and tea/coffee makers and big TV’s. Of course you’re in NYC So rooms are not big but you just put your cases on the seating or desk. Breakfast gets very busy regardless of time in fact one day we got sick of waiting for a seat and went out. They have fresh fruit salad, yoghurt, bacon or sausage, scrambled eggs, bread and bagels including GF as well as salad, boiled eggs and cereal. The on-site restaurant is expensive with a limited offering but the main reason you stay here is the fantastic city views which are truly awesome.
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Our room was at the end of the hall which is also where they park their linen carts. When I asked about this I was told it is the only place on the floors they are able to keep them. It was noisy from time to time when housekeeping was going in and out of the carts to turn over rooms, also its was almost right in front of the stairwell which seemed odd if you needed to use the stairs in case of an emergency. The ice machine locations are not clearly marked we had to go down to the front desk to find where one was. The touch screens on the elevators was tricky, we needed to press the floor we were going to repeatedly for it to register. They do offer free breakfast in the morning but there were no non-pork breakfast meat items. My sister does not eat pork and only had eggs and toast for breakfast, also there was another gentleman who was looking for alternatives for religious reasons they were both just told "sorry all the meat is pork".
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay at. Times Square and a lot of other places are less than 30 minutes away walking. The breakfast is okay. The elevators are a pain specially during breakfast time. We waited 20 minutes and then decided to just go up 16 flights of stairs.
Stayed 4 nights in Feb 2025