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Kimpton Theta New York - Times Square, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kimpton Theta New York - Times Square, an IHG Hotel

Restaurant
Restaurant
Restaurant
Restaurant
Daily to-go breakfast for a fee

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
790 Eighth Ave., New York, NY, 10019
  • Broadway
    3 min walk
  • West End Bar & Grill
    1 min walk
  • 50 St. Station (8th Av.)
    1 min walk
  • New York, NY (LGA-LaGuardia)
    41 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Room amenity

Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room amenity

Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner

Room amenity

Premium Room, 1 King Bed, Corner

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Room amenity

Room (Essential)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

Room amenity

Premium Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kimpton Theta New York - Times Square, an IHG Hotel

Hotel in Manhattan
A restaurant, a 24-hour fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-out. Change of towels is available on request.
Kimpton Theta New York - Times Square, an IHG Hotel offers 364 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. 50-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and express check-out. Onsite parking is available (surcharge).

Kimpton Theta New York - Times Square, an IHG Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bar Sprezzatura - Onsite rooftop bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 65 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 40 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar Sprezzatura

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night
  • Resort fee: USD 5.79 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 40 per person
  • Covered self parking fee: USD 65 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Times Square
Hilton Garden Inn Times Square
Times Square Hilton Garden Inn
Hilton Garden Inn Manhattan
Hilton Garden Inn New York
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Times Square Hotel
Hilton Garden Inn Times Square
Kimpton Hotel Theta an IHG Hotel
Kimpton Theta New York - Times Square, an IHG Hotel Hotel
Kimpton Theta New York - Times Square, an IHG Hotel New York

Kimpton Theta New York - Times Square, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 754 reviews" "
Rating 8 - Good. 155 out of 754 reviews" "
Rating 6 - Okay. 57 out of 754 reviews" "
Rating 4 - Poor. 22 out of 754 reviews" "
Rating 2 - Terrible. 24 out of 754 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

LYNN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I checked in early evening and was informed the restaurant was not open at all, and there was no room service. Exhausted, I just went to my room to take a shower. Once in the shower I saw bugs start flying around me - coming from the ceiling - at least 20 and they appeared to be gnats. I called the front desk to tell them I had bugs and they sent someone up with a vacuum cleaner and can of Raid which they sprayed all over the bathroom, making the room smell like chemicals. I thought to ask for a new room but was exhausted from my travels so I just decided to go to bed and deal with the smell. The second I sat on the bed the same gnats started flying out of the sheets. I immediately called the front desk and told them I needed a new room right away and the receptionist told me I could “come down to the lobby and ask for a new room in person.” Absolutely infuriating customer service. I told them to please get me a new room and bring a luggage cart as I had already unpacked. I also asked to speak with the manager. I was told the manager would call me, but never did. I waited 20 minutes and no one came, so I called again and they said the manager was on the way with the bellman. Another 10 minutes and just the bellman shows up, no manager. The manager failed to contact me the entire stay- so as I checked out I asked to see the manager and he wouldn’t come out from his office- too “busy”. I left my cell and have yet to be contacted.
Stayed 3 nights in Sep 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doorman was so sweet and welcoming. He answered all our tourist questions with a smile. The hotel is right in the heart of Manhattan! The only complaint I have is there was no dresser/storage in the room so we lived out of our suitcases for a week which is annoying.
Stayed 5 nights in Aug 2024

10/10 Excellent

jeffery

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great. The area is highly walkable and adjacent to Times Square without being too close to it. Hell’s Kitchen neighborhood is full of restaurants, shops, and markets. The rooms were nicely appointed. Our first night, the fire alarm went off more than once (false alarms,) in the middle of the night, which made for an unpleasant experience, but the rest of our time there was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ryan William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here at Kimpton theta, great hotel! Very clean and staff friendly. Would recommended
Stayed 5 nights in Sep 2024

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
The entire stay was the worst ever. Housekeeping failed to come twice. Took over an hour to get checked in. Ice machine broken on the two floors I was closest to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Risa Schmucker De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Can never go wrong with a kimpton.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
we were greeted by Charles when we arrived. We remembered him from Hilton days at that same location. He was wonderful- great customer service!! The rooms were clean and well appointed. All in all a great experience.
Stayed 4 nights in Sep 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kimpton Theta was perfect for our stay in New York. The staff were super helpful and the amenities just right. Highly recommend and would stay again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located. We did care for there high incidentals charge.
Stayed 5 nights in Jun 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms facing front are noisy but we were quickly reaccommodated. Staff is very friendly. No food onsite but plenty of restaurants around the area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facets of the property were very nice, clean and convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that firefighters or the police generated to much noise that didn’t let sleepbut with i gwt used to the noise
Stayed 8 nights in Aug 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience
Stayed 7 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jarald

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took over 30 mins to check-in because the front desk staff said they couldn’t find my reservation despite me showing my ID, writing the reservation number down and showing the confirmation email. They wouldn’t check my luggage while I waited. Once a manager finally “found” the reservation they still attempted to charge me an early check-in fee even tho I waited all that time. The bathroom had hair everywhere and was extremely muggy and humid and had an odor. Hallways were noisy. I was woken up by a blaring loud call from the front desk. They called back and I answered but no one responded. The lights constantly flickered in the room. The TV wasn’t working properly.
Stayed 1 night in Sep 2024

8/10 Good

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gail E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mari

Stayed 2 nights in Aug 2024