*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Lotte New York Palace features a health club and a steam room. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).
This hotel offers access to a business center, meeting rooms, and limo/town car service. This family-friendly hotel also offers spa services, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.
Lotte New York Palace is a smoke-free property.
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Covered parking
- Secured parking
- Dry cleaning/laundry service
- Limo or town car service available
- Valet parking (surcharge)
- Wheelchair accessible
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Total number of rooms - 909
- Number of floors - 55
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1981
- Steam room
- WiFi (surcharge)
- Health club
- Babysitting or childcare (surcharge)
- Smoke-free property
- Wired internet access - surcharge
- Number of coffee shops/cafes - 1
- Supervised childcare/activities (surcharge)
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Lotte New York Palace offers 909 accommodations with laptop-compatible safes and complimentary weekday newspapers. Beds feature premium bedding. Plasma televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Free weekday newspaper
- Premium bedding
- Pay movies
- Turndown service
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- In-room safe (laptop compatible)
- WiFi (surcharge)
- Wired internet access (surcharge)
- Plasma TV
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Eco-friendly toiletries
- Wardrobe or closet
- Toothbrush and toothpaste available
Parking
Self parking (surcharge)
Internet
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Gold Room - Onsite restaurant.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.
Spa Services
The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.
- Hot stone massage
- Manicures and pedicures
- Body treatments
- Body wraps
- Detoxification wrap
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.
Children under 18 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Hiking/biking trails nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Utility fee: USD 23 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately USD 24 to 100 per person
- Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
- Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
- Covered valet parking fee: USD 90 per day (in/out privileges)
- Pet fee: USD 125 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 2 AM
Minimum check-in age is: 21
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 75.0 per day.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 125 per pet, per stay
- Dogs only
- Up to 25 lbs per pet
- Service animals are welcome, and are exempt from fees
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- New York Palace
- New York Palace Hotel
- Palace Hotel
- Palace New York
- New York City Palace Hotel
- Palace Hotel New York
- Palace Hotel Nyc
- Lotte New York Palace Hotel
- Lotte Palace Hotel
- Lotte New York Palace
- Lotte Palace
- Lotte New York Palace Hotel
- Lotte New York Palace New York
- Lotte New York Palace Hotel New York
Hotel Reviews
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