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M Social Hotel Times Square New York

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Social Hotel Times Square New York

City view
View from room
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Serves breakfast, lunch, and dinner
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    1 min walk
  • Gallagher's Steak House
    1 min walk
  • 50 St. Station (Broadway)
    2 min walk
  • New York, NY (LGA-LaGuardia)
    40 min drive

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Deluxe Times Square King -Ball Drop View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Premier Times Square King -Ball Drop View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Room, 1 King Bed, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

M Social Hotel Times Square New York

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 452 square feet (42 square meters) include conference space. This eco-certified hotel also offers a fitness center, a rooftop terrace, and an arcade/game room.

M Social Hotel Times Square New York is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2185 out of 3524 reviews" "
Rating 8 - Good. 869 out of 3524 reviews" "
Rating 6 - Okay. 274 out of 3524 reviews" "
Rating 4 - Poor. 118 out of 3524 reviews" "
Rating 2 - Terrible. 78 out of 3524 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tiago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Judah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms nice view
Stayed 1 night in Sep 2024

10/10 Excellent

Derrick

Stayed 3 nights in Aug 2024

10/10 Excellent

Christal

Traveled with partner
Liked: Property conditions & facilities
We enjoyed 4 nights at msocial. It’s a great location to take everything in! Clean, beautiful and great staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated hotel. Wonderful seven day stay. Elevators from street level can be a bit busy at times but not ridiculous.
Stayed 7 nights in Sep 2024

6/10 Okay

Rebecca Sarah

Traveled with family
Liked: Staff & service
A lot of the sockets in the room weren’t working, there was only one lift working from the ground floor to the lobby meaning there was always a long wait and queues. The shower curtain in the room had lots of grime coming off it. Lighting in the room was poor, there was no main light.
Stayed 7 nights in Aug 2024

6/10 Okay

Nisarg

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator was not working and the whole thing was working with 1 elevator from going to street from lobby. Their amenities in the room also weren’t working.
Stayed 7 nights in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Gloria

Loved the location of the hotel. Staff was helpful and courteous. What I didn’t like was upon arrival, elevator was out. Also, not enough lighting in bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

EFI

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The M Social is a vibrant, metropolitan, and chic hotel that will put you right in the mix of NYC. The real draw is the patio bar, which provides an excellent city experience. Just the atmosphere of the lobby and rooftop bar, and the view of Times Square is well worth the stay! Very central to shopping, easy access to many desirable attractions, and conveniently located by many subway stations. Anyone traveling to/from JFK will have ease in their arrival and departure if they’re using public transport, as we did: the A/C/E has a stop at 50th, and the hotel is on 52nd. It’s not much more than a one minute walk, can’t get much better than that! • For NYC the rooms are quite spacious. The beds and pillows were comfortable, and we appreciated that the room had a (very) mini fridge for leftovers throughout our stay. The reception staff was welcoming and the cleaning staff was extremely friendly. • It was our second time staying at this hotel and we can certainly see ourselves staying there again (or if nothing else, we would come back to grab some drinks on their terrace - the cocktails and view are great!) Definitely a great place for first-timers in NYC, or anyone looking to truly experience the hustle and bustle of the city.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the outdoor patio ! Great view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maureen

Wonderful hotel in a fabulous location! Lovely outdoor seating area, overlooking the great views! They kindly left my son a bottle of champagne and cake for his 21st BIrthday!
Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review comes with a WARNING! My family had a great time at this hotel as it was in a great location to walk to all the attractions and subway close to travel south to 9/11 memorial. The hotel rooms were kept clean and towels changed daily. WARNING: Staff stated/alleged one of my family had smoked/vaped in the room and I was charged $500 which was taken straight off the card I used at check-in. Firstly not one of my party has ever smoked and it turned out to be the smoke from my daughters hair straighteners, so be cautious when using hair straighteners in the rooms. I have asked the hotel to refund the $500 fee but still haven’t had any correspondence after emailing. It would be interesting to hear if anyone else has had a similar incident however this should be highlighted in case this happens in future to someone else as there is no signs in the rooms about hair straighteners use. The holiday was great but this event really put a dampener on my trip to New York.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kathia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views to times square
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views to times square!
Stayed 1 night in Sep 2024

8/10 Good

Isabel Marie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the absolute best location! Within walking or short taxi or subway ride to everything!!! The hotel is beautiful and modern and very clean. Also, we were on the 21st floor and the building was so well insulated. We heard NOTHING and we were in the heart of Times Square.
Stayed 4 nights in Aug 2024

8/10 Good

Chelsea

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying. Great from a walking distance perspective with young kids. Only downside was that the tv didn’t work but really wasn’t there for watching tv other than for kids at nice to wind down.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel, strange you always need to take an elevator to get into the front lobby but overall good.
Stayed 1 night in Jul 2024

4/10 Poor

Bogdan

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The situation with the elevators is terrible. You have to take one set of elevators from Street level to Lobby on 5th floor. The another set of elevators from Lobby to rooms. From street to Lobby there are only two elevators, but one isn't working and the other is really slow so there was always a huge line going up and down from street level to lobby. If you're in a rush in the morning to make a meeting, make sure to leave at least 30 minutes just to get out if the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Clifford, London

Business traveler
It’s a nice property. The lobby being above the street was nice, and the roof deck was a pleasant escape. The only negative was that one of the elevators between the street and Lobby was not working, so it was slow getting up and down. But the hotel rooms were quiet and well maintained.
Stayed 2 nights in Sep 2024