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Macy Empire Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macy Empire Apartments

Front of property
Family Big Studio #52 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets
Exterior
Reception hall
Exterior Corner Studio #89 | Private kitchen | Fridge, microwave, stovetop, espresso maker

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
38 W 31st St, New York, NY, 10001
  • 5th Avenue
    2 min walk
  • Osamil
    1 min walk
  • New York W 32nd St. Station
    3 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    51 min drive

Room options

View all photos for Big One Bedroom #8

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #8

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Exterior Broadway Studio #4

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Exterior Broadway Studio #4

  • 484 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Big One Bedroom #9

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #9

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Big Studio #52

Family Big Studio #52 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Family Big Studio #52

  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Big One Bedroom #2

Big One Bedroom #2 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #2

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 7
  • 2 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apt #4

One Bedroom Apt #4 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

One Bedroom Apt #4

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Exterior Corner Studio #89

Exterior Corner Studio #89 | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Exterior Corner Studio #89

  • 450 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Exterior Broadway Studio #5

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Exterior Broadway Studio #5

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Big One Bedroom #6

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Big One Bedroom #6

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Room

31 Street Broadway Hotel

Washer
Dryer
Pet friendly
24/7 front desk
2.7 out of 5, (972)
The price is $39
per night
$221 total
includes taxes & fees
Jan 3 - Jan 4
31 Street Broadway Hotel

About this property

Macy Empire Apartments

3-star aparthotel in Manhattan
Concierge services, laundry facilities, and limo/town car service are available at this aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave. A flat-screen TV, an espresso maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Macy Empire Apartments offers 9 air-conditioned accommodations with espresso makers and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Macy Empire Apartments features tour/ticket assistance, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This New York aparthotel also offers limo service, express check-in, and express check-out.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Car not required

Family friendly

  • Crib: USD 50 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 60 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total (up to 22 lbs per pet)
  • Fee: USD 60 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Services and conveniences

  • ATM
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 floors
  • 9 units
  • Housekeeping (on request)
  • Reception hall
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night
Cribs (infant beds) are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 50 per day
  • Crib (infant bed) fee: USD 50.0 per stay
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Metro Studio Midtown West Apartment
Metro Studio Apartment
MACY EMPIRE Apartment New York
MACY EMPIRE Apartment
MACY EMPIRE New York
Macy Empire Apartments Apartment New York
Macy Empire Apartments Apartment
Macy Empire Apartments New York
MACY EMPIRE
Macy Empire Apartments York
Macy Empire Apartments New York
Macy Empire Apartments Aparthotel
Macy Empire Apartments Aparthotel New York

Macy Empire Apartments Reviews

Reviews

6.8
Rating 10 - Excellent. 46 out of 168 reviews" "
Rating 8 - Good. 48 out of 168 reviews" "
Rating 6 - Okay. 24 out of 168 reviews" "
Rating 4 - Poor. 23 out of 168 reviews" "
Rating 2 - Terrible. 27 out of 168 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

KYLE

Traveled with family
Disliked: Room comfort
Do not stay here
Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.
Stayed 2 nights in Aug 2024

8/10 Good

Tomasa

Stayed 1 night in Jul 2024

10/10 Excellent

julian

Stayed 1 night in Jan 2024

6/10 Okay

Marivic

Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was so easy to secure a great spot on the Thanksgiving day parade route.
Stayed 1 night in Nov 2023

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities
the property was great, very helpful staff
Stayed 1 night in Sep 2023

10/10 Excellent

Claudia

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2023

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, room comfort
The worst possible experience!
It was a terrible stay even in every possible way. We booked it way in advance for a family trip because we thought it would be a good choice for a family as it offered a small kitchen. We tried cancelling it with about a months notice and it was not allowed. When we got there it was dirty, it smelled bad, linens were dirty and just terrible overall. We booked for 3 nights and slept there the first night but It was so bad we decided to book a hotel and not sleep there and just use it as storage for luggage. The night we slept there if felt like a college dorm with noice all night long, people coming in and out at all hours. To finish things off the check out was at 10am. Its the first time Ive seen a 10am checkout in my life. But they offered later checkout for additional price. It seemed they wanted to make an extra $10 on everything they could without worry of how bad the experience was. So when I arrived at 10:30 from the other hotel which was a marriot that cost less and was 1,000 times better to pick up my things I paid a late check out fee. Just overall a terrible terrible experience.
Stayed 3 nights in Jun 2023

10/10 Excellent

jeremy john

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

4/10 Poor

marcia

ThThe pictures online were very misleading. The room we had was very small. The fire detector wasn’t working( we know because the back was off it and only one battery was in it when it needed .
Stayed 4 nights in Mar 2023

10/10 Excellent

CARLINE, NEW YORK

Stayed 1 night in Mar 2023

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Dathan Phineas

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bathroom sink didn’t drain.

8/10 Good

Sheila

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
It’s a good location and if you’re not a 5-star picky person, then this place is perfect
Stayed 7 nights in Nov 2022

2/10 Terrible

Davd

Traveled with group
Disliked: Property conditions & facilities
Was very rude at check in and check out ahould have better doong and they way they check u making sure u leave the room to check for depoist does not get me.
Stayed 2 nights in Nov 2022

4/10 Poor

Tammy

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

2/10 Terrible

Young

Disliked: Amenities, property conditions & facilities
Everything was bad.
Stayed 2 nights in Apr 2022

8/10 Good

Madhusudan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Affordable stay in NYC. Walkable from Empire State Building and close to 34th and Penn and 34th Herald Square subways. Good for groups of 4-5 adults
Stayed 3 nights in Mar 2022

8/10 Good

ana lourdes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Over all is good and Fernanado is very accommodating
Stayed 4 nights in Mar 2022

10/10 Excellent

Wagner, ROCHESTER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very good, clean, cozy and practical, the only thing to point out is the blanket in one bed was not well dried and was not smelling so good.
Stayed 3 nights in Jan 2022

8/10 Good

Rosemarie

Stayed 5 nights in Jan 2022

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Fernando is the best guy! Very professional and always there for anything you may need. Super nice hotel, highly recommended!
Stayed 3 nights in Dec 2021

10/10 Excellent

Diocelinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice apartment and clean. Beds are very comfortable, communication was excellent and great location.
Stayed 2 nights in Nov 2021

10/10 Excellent

Daniela

Stayed 1 night in Oct 2021