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Margaritaville Resort Times Square

4.0 star property

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Photo gallery for Margaritaville Resort Times Square

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Outdoor pool, sun loungers
Serves lunch and dinner
Coffee service
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
560 7th Ave, New York, NY, 10018
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪3 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(137 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Premium Room 1 King Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, City View (Premium Room 1 King Bed)

8.8 out of 10
Excellent
(49 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Hearing Accesible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Hearing Accesible)

7.6 out of 10
Good
(9 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Premium Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 Queen Bed (Premium Queen Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King Bed Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Mobility Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double Mobility Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(59 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, City View (Premium Room 1 Queen Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 Queen Bed, City View (Premium Room 1 Queen Bed)

9.0 out of 10
Wonderful
(19 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Mobility Accesible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Standard Queen Bed Mobility Accesible)

9.4 out of 10
Exceptional
(12 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Double Bed Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds (Double Bed Mobility Accessible)

7.0 out of 10
Good
(4 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Mobility Accessible)

8.4 out of 10
Very good
(8 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Standard Queen Bed Hearing Accessible)

7.8 out of 10
Good
(6 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Standard King Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Standard King Mobility Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King Bed Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Hearing Accessible)

8.8 out of 10
Excellent
(12 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(210 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Suite Room Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed (Suite Room Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Premium King Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (Premium King Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(74 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Standard King Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Standard King Hearing Accessible)

9.6 out of 10
Exceptional
(11 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View (Premium Double Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds, City View (Premium Double Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Premium King Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (Premium King Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(50 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, City View (Premium Queen Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 Queen Bed, City View (Premium Queen Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, City View (Premium Double Mobility Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds, City View (Premium Double Mobility Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double Hearing Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 213.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 213.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 213.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed

  • 213.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Single Room, 1 King Bed

  • 213.5 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Resort Times Square

4-star hotel in Manhattan
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Margaritaville Resort Times Square offers 234 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Margaritaville Resort Times Square features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This New York hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Margaritaville Resort Times Square is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:30 AM and 11:00 AM on weekends.
Margaritaville Times Squa - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
LandShark Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
License To Chill Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
5 o'Clock Somewhere - This rooftop bar specializes in American cuisine and serves lunch and dinner. Open daily.
Joe Merchant's Coffee - Onsite coffee shop. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Spanish

Property amenities

Parking and transportation

  • Offsite parking available (USD 95 per night)
  • Self parking on site (USD 45 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 8.99 to 23.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5 o'Clock Somewhere
  • Joe Merchant's Coffee
  • LandShark Bar & Grill
  • License To Chill Bar
  • Margaritaville Times Squa

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Pool access
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.99 to 23.99 per person
  • Self parking fee: USD 45 per day
  • Nearby parking fee: USD 95 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

Property is also known as

Margaritaville Times Square
Margaritaville Resort Times Square Hotel
Margaritaville Resort Times Square New York
Margaritaville Resort Times Square Hotel New York

Margaritaville Resort Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2750 out of 3980 reviews
Rating 8 - Good. 760 out of 3980 reviews
Rating 6 - Okay. 287 out of 3980 reviews
Rating 4 - Poor. 93 out of 3980 reviews
Rating 2 - Terrible. 90 out of 3980 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Traveled with family
Disliked: Amenities
Rooms too small, pricey and bathroom door did not shut entirely.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel for Broadway - very convenient and great comfy rooms -
Stayed 5 nights in Apr 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Reza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff and very clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Will recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

collette Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very hectic busy Times Square on the doorstep. Location is walkable to local tourist sites such as Empire State, Rockerfeller Centre and The Edge. Good transport links for those further away such as Brooklyn Bridge and 9/11 memorial.
Stayed 6 nights in Apr 2025

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Upon check in our room wasn’t ready but we were offered an upgrade for a small fee which we took which was great! However, we booked this hotel because of the pool which I confirmed up until check in would be open … it was NOT! The room had Luke warm water in the shower at best! The service at land shark bar and grill was almost non existent, and the room only had 2 towels. When new towels were requested it took almost an hour for new ones to be brought up. The manager offered a resort fee credit and late check out so we would be able to use the pool in day 2 however, pool hours are 10am-4pm and at 10:20 the pool is still not open!!
Stayed 1 night in Apr 2025

10/10 Excellent

Kaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, staff very friendly and helpful. Hotel room was very clean. Fresh towels and bed linen changed frequently. When we had a problem with the sink tap, they sent someone straight away to fix. Would definitely stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Andretti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was O.K. The lobby is small and on the 7th floor, adjacent to a small bar. The room was fine, but smelled quite musty, possibily due tonthe fact that any time spent in the half-open shower (controls were unusual to say the least)results in a flooded bathroom floor. The VIP "bottle" of "champagne" was half a bottle of prosecco, which was fine. The late night food options were an embarrassment, and we went elsewhere for that.
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Charlize

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time !! Celebrated my bf birthday he loved it!! Only thing! Showers need door, water spills everywhere otherwise
Stayed 1 night in Apr 2025

10/10 Excellent

Chase

Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to timesquare and broadway shows
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rosa

Traveled with family
Liked: Amenities
The room was very well located, but the cleanliness was not as expected.
Stayed 3 nights in Apr 2025

10/10 Excellent

John, Glasgow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Times Square area. Pleasant helpful staff. Very clean. Tasty food. Small room but very comfy for one or two. Id stay again. Personaly Id prefer a kettle in my room, a little more space for hanging clothes and maybe more suitcase storage space. None of theseare dealbreakers though. Id happily stay here again
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Nereida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One or two elevators were always broken. Took forever to get to my room And one of the bartenders was rude. Bad attitude. Other one was awesome, Alberto. Nice nice man.
Stayed 2 nights in Apr 2025

10/10 Excellent

LeighAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely accommodating. They were creative in their problem-solving, as we had some very unusual luggage. The people who helped us with our bags and the people at the front desk, all helped us in a way that was very friendly and supportive.
Stayed 1 night in Apr 2025

2/10 Terrible

Myriam

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting Room, Zero Help from Staff

The room was filthy. The sheets were stained, and when I opened the pillowcase, I actually found hair inside it — clearly not washed. The towels were dirty, the floor hadn't been cleaned in who knows how long, and parts of the bathroom grout were missing, which just made it feel even more run-down. It gets worse — there was a pubic hair in the toilet when I arrived. I also complained about the dirty couch and the dirty floor coated with dust , hair... and the front desk's response? They said they could give me a spray so I could clean it myself. I was honestly in shock. When I told them everything else that was wrong, they were completely unbothered. No apology, no real help, nothing. Just a shrug and a spray bottle. This place has no business hosting guests in this condition.
Stayed 2 nights in Apr 2025