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Midtown West Hotel

3.0 star property

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Photo gallery for Midtown West Hotel

Lobby
Property entrance
Room, 1 Twin Bed | Premium bedding, down comforters, iron/ironing board, free WiFi
Room | Premium bedding, down comforters, iron/ironing board, free WiFi
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
303 W 30th Street, New York, NY, 10001
  • Madison Square Garden
    ‪2 min walk‬
  • Macy's
    ‪8 min walk‬
  • The High Line Park
    ‪9 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪17 min drive‬

Room options

View all photos for Basic Triple Room, 1 Bedroom

Basic Triple Room, 1 Bedroom | Premium bedding, down comforters, iron/ironing board, free WiFi

Basic Triple Room, 1 Bedroom

  • 193 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Premium bedding, down comforters, iron/ironing board, free WiFi

Room, 1 Twin Bed

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room

Room | Premium bedding, down comforters, iron/ironing board, free WiFi

Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Midtown West Hotel

3-star hotel in Manhattan
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, tour/ticket assistance, a front-desk safe, and ATM/banking services are onsite. Housekeeping is available on request.
Midtown West Hotel offers 31 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This New York hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Midtown West Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Facilities fee: USD 15 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Manhattan West Hotel New York
Midtown West Hotel New York
Manhattan West New York
Midtown West New York
Midtown West
Midtown West Hotel Hotel
Midtown West Hotel New York
Midtown West Hotel Hotel New York

Midtown West Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 157 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 235 out of 1000 reviews
Rating 4 - Poor. 157 out of 1000 reviews
Rating 2 - Terrible. 211 out of 1000 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kanae

Liked: Cleanliness, amenities
Elevator was not there, but hotel location was closed Penn station and very convenient!
Stayed 2 nights in Nov 2024

4/10 Poor

Calla

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The service was flexible but unorganized. We made minimal requests, which we were promised would be accommodated. When we checked in, the room accommodations were not met. The staff was friendly but lacked communication.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place to stay.
Stayed 1 night in Nov 2024

6/10 Okay

Francis

Stayed 1 night in Nov 2024

6/10 Okay

Jerry

Disliked: Property conditions & facilities
I would not stay here again. I'd find more budget to get a better place. Not great.
Stayed 1 night in Nov 2024

4/10 Poor

Hagan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Comfy bed. All else is not for the faint of heart.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of fine; kind of yikes
No one answers the phone even when they are there. Cannot check in early which was fine but storing the luggage in the open lobby, which was then unattended at times was not good. Though I couldn't check in, I also wasn't given a door code to get in later on/there was not someone visible at the desk later at night. I thought I was going to have to call the police but someone came out of a side room after calling and knocking repeatedly. Heat did not work. Towels should be replaced. They warn you about noise online and provide earplugs at the desk; they are not kidding about the noise level. No elevator; not a problem for me but could be for others.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too much, not too little, but just right...
Traveling with a friend for a long weekend. It was safe, clean, comfortable, affordable (in NYC terms) and in a great location. It's not fancy but it's exactly what we needed. We would definitely stay here again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
I travel a lot and was looking for a hotel at a good rate. I was stuck between this hotel and another one. I should have known when I walked in that it was a very bad idea. For $80 more I could have stayed somewhere that felt safe. We checked in and the man told us what he didn’t have a room for us but then “pulled some strings” and gave us the room he was going to sleep in. I’ll repeat that, he gave us the room HE was going to sleep in. We got to the room and the floor was extremely sticky. They clearly did not clean the room at all and the floors were still dirty. The bathroom had no amenities and the toilet was still dirty. They gave us a room with two beds which was fine but I came to realize why once we went to bed. We did not spend much time in the room because it felt very unsafe. When the time came to go back to the room and sleep things got scary. First we noticed the sliding chain lock was install upside down so it did not lock correctly. This felt very unsafe. We rolled back the sheets to discover that one of the beds had dirty sheets and the other had blood on the comforter. Overall this was a very bad experience. Also make sure to note the number of travelers you’re coming with. If you are a couple THEY WILL charge you an additional $50 for a second person.
Stayed 1 night in Nov 2024

2/10 Terrible

Kathleen

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I felt unsafe in the area. Very noisy from room. Furniture was beat up. No elevator. WiFi didn’t work. No outlets. No thermostat in room. Not worth the price!!!! Completely misrepresented on Expedia. No one at the front desk answered the phone x2. I had to walk down 3 flights of stairs to find the WiFi code posted on the wall.
Stayed 2 nights in Nov 2024

6/10 Okay

Hope

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very handy to train station. Lots of crowds at rush hour. Sidewalk outside hotel had trash and a dead rat. 2nd floor room had some sound insulation, but was still noisy from the street on Friday night. On the other hand, the room was as advertised: the bedroom and bathroom were clean and pretty modern,but with a slippery tub for the shower, and no grab bars.No common spaces available, just the bedroom. TV did not work.
Stayed 2 nights in Nov 2024

6/10 Okay

christopher

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and ratty.
Very un clean dirty linen and towels Toilet to close to shower. Had to have my feet in it to use. No elevator. Luggage up 2 floors. Difficult entering and leaving No one ever at front desk. Phone not connected
Stayed 2 nights in Nov 2024

4/10 Poor

Marissa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Room is not as clean as it should be and fixtures are falling apart. Sink doesn’t drain properly.
Stayed 1 night in Nov 2024

2/10 Terrible

Jocelyn

Disliked: Staff & service, amenities, property conditions & facilities
Not really recommended
Stayed 1 night in Nov 2024

6/10 Okay

Mitchell, London

Liked: Staff & service
Disliked: Amenities
No elevator and very noisy.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but great for the price
The hotel is near the train station, honestly not the best neighborhood, but it’s convenient to transportation, and the hotel security made me feel very safe. The room and bathroom were clean and the staff was very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but excellent for the cost
It’s not a fancy hotel of course, but my room and bathroom were immaculate, the front desk was very helpful, and the security in the hotel was so good I felt very safe.
Stayed 1 night in Nov 2024

2/10 Terrible

Gary, Wolcottville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no one at front desk for check in for 20 minutes. smallest hotel room”box” i’ve ever stayed in. towel stained, holes in washcloth, no closet or drawers. at 6 am smoke alarm in hall started beeping every 30 seconds. no one there to stop it for 2 hours. no one at front desk at time of check out. you get what you pay for
Stayed 1 night in Nov 2024

6/10 Okay

James

Stayed 1 night in Nov 2024

4/10 Poor

Stephane

Disliked: Staff & service, property conditions & facilities
Very very basic. Sleep. Get out. Shower head didn’t work. I tried to explain to staffer but his English was too limited to understand Only furniture was an old chair too dirty to sit on. Rest was ok
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for the location
This room was perfect to have a place to rest our heads after a concert. The property staff were very friendly. I loved the emphasis on security. The room and bed was clean.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Needs improvement.
Room was small and quaint, but wasn't needed to be too big for just myself. The bed mattress needs to be replaced its busted and sags on the edge, the headboard fabric had a huge tear in it like there was a knife fight or something. The noise from the street was the worst part, the room was facing the street, the constant honking and people yelling kept me up most of the night. It half-way served its purpose for having a semi-comfortable place to lay my head for a night.
Stayed 1 night in Nov 2024

4/10 Poor

Owen

Disliked: Cleanliness
I only bought the room for the night, since I was only in town for David Gilmour. I purchased the room based on price and reviews saying it was clean. Upon returning to the room from the show, after not touching the bed all day, I noticed it was dirty. I asked for clean sheets and the sheets I was given had what appeared to be coffee stains on them. I didn’t even feel comfortable showering I just wanted to sleep and check out as fast as possible. Staff was friendly but overall would not stay here again. Would much rather spend more to sleep comfortably and clean.
Stayed 1 night in Nov 2024

6/10 Okay

Barry

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap in all aspects
Very cheap but barely got what I paid for. Tiny noisy room. Bathroom in a matchbox. AC barely worked. No working elevator and I’m handicapped. Bedding looked very dingy. I got (barely) what I paid for.
Stayed 1 night in Nov 2024