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NH Collection New York Madison Avenue

4.5 star property

Choose dates to view prices

Photo gallery for NH Collection New York Madison Avenue

Exterior
Lobby
Exterior
Premium Room, Terrace (View) | View from room
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • Grand Central Terminal
    ‪6 min walk‬
  • Empire State Building
    ‪7 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (Extra Bed 3 adults)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room (New Style)

View from room

Premium Room (New Style)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (View)

Deluxe Room (View) | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room (View)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite) | Minibar, in-room safe, blackout drapes, soundproofing

Suite (Tower Suite)

  • 649 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, Terrace (View)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace | Minibar, in-room safe, blackout drapes, soundproofing

Penthouse Park Av. Jr. Suite with Terrace

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Accessible)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (Accessible)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, City View (Extra Bed 3 adults)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, blackout drapes, soundproofing

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room (with view)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room (with view)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Premium Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

NH Collection New York Madison Avenue

4.5-star hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Housekeeping is available on request.
NH Collection New York Madison Avenue offers 288 accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a meeting room and limo/town car service. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in May 2021.

NH Collection New York Madison Avenue is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 723 reviews
Rating 8 - Good. 144 out of 723 reviews
Rating 6 - Okay. 67 out of 723 reviews
Rating 4 - Poor. 34 out of 723 reviews
Rating 2 - Terrible. 25 out of 723 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tamara, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, safe area, close to main atractions.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2024

8/10 Good

Angelia

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright stay
The hotel was in a fantastic location and the lobby/bar area was gorgeous. But when you got up to the rooms that all went down hill. The hallways always had laundry and cleaning supplies in them smelling strongly of chlorine. The rooms, while eco friendly are freezing in the winter - your room key controls leaving the heat on so if you leave your room and come back it’s an ice box.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexis, Coconut Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gusto acerca de esta propiedad, buena locacion,muy limpia las habitaciones, buen servicio
Stayed 3 nights in Dec 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a nice stay. Location is great, room was nice (though under the bed could use a good vacuum), bathroom was modern and I really enjoyed the amount of windows in the room (even one in the bathroom). That being said there are a few things that are big and should be mentioned when booking: -I pre-paid for this stay and even then Expedia usually shows you the amount (if any) that a hotel will charge on site (fees, taxes, etc that weren't precharged). Upon arrival I learned that the hotel would be taking $40 per night for their "resort" fee which is just a sorry excuse for extra intake (no real resort amenities here, they list "benefits" but it's what's advertised to already be included in the stay, like the coffee maker and tea). Upon inspection I found this fee in the very tiny print on the bottom of the listing. Feels a bit deliberate and scheming on my end. $40 doesn't seem like a lot but when you stay 4 nights that's $160. If you're on a budget that could make a difference. Take that how you will. It's especially problematic to me just because it was hidden, especially at the already insane cost of this hotel during the holiday season. -one of the reasons I picked this property was because of it's VIP access designation (which means there is a possibility of a room upgrade). Upon arrival I was told that the upgrade isn't really ever possible as they have very very few rooms that "qualify" to be upgraded into and that doesn't include any of the suites.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anca

Stayed 2 nights in Dec 2024

8/10 Good

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom and bar with live music was great. Staff was very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very friendly and attentive staff. We arrived early and they found a room for us. Great location and very friendly and helpful staff. Would definitely stay at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a short trip near grand central!
Lovely hotel with a fabulous restaurant!
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel with great location. Service was excellent and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

wei

Stayed 6 nights in Nov 2024

10/10 Excellent

Jodi, Elgin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just beautiful, clean and in a perfect location to walk to everything the staff were very accommodating and always greeting everybody with a smile. A special kudos to Frederick, the hotel manager he was absolutely amazing thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Traveled with family
Nice gem close to everything but seems like worlds away from the crowds.
Stayed 1 night in Dec 2024

10/10 Excellent

Loryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Tesa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the hotel itself was fine- the experience was not. Room was missing hand towels (asked for and didn't get and had to retrieve myself off the cart left in the hall), and empty shampoo and conditioner bottles. Clearly the room cleaning service had not done their job. Room was difficult to control temp (had to open windows or turn off heat as it overheated). Worst was behavior from another guest in the lobby. A couple was allowing their children to run wild in the lobby (racing, yelling, etc). staff did nothing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nicely situated between Rockerfeller Place to the north and Empire State building to the south. Quite neighbourhood one block off 5th avenue.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica, Pottstown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff was not very pleasant. Room was very small with no view. No VIP upgrade or welcome gift.
Stayed 1 night in Nov 2024

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Stayed 3 nights in Nov 2024

10/10 Excellent

Dinorah

Stayed 2 nights in Nov 2024