NH Collection New York Madison Avenue

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for NH Collection New York Madison Avenue

Exterior
Premium Room, Terrace (View) | View from room
Lobby
Exterior
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • 5th Avenue
    ‪3 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Empire State Building
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪21 min drive‬

Room options

Junior Suite (Extra Bed 3 adults)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room (New Style)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room (View)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite (Tower Suite)

  • 649 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Terrace (View)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse Park Av. Jr. Suite with Terrace

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room (Accessible)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, City View (Extra Bed 3 adults)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite (Extra Bed 2 adults + 1 child)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin Room (with view)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

NH Collection New York Madison Avenue

4.5-star hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Housekeeping is available on request.
NH Collection New York Madison Avenue offers 288 accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a meeting room and limo/town car service. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in May 2021.

NH Collection New York Madison Avenue is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
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Jolly Hotel Madison Towers New York
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Madison Jolly Towers
Madison Towers Hotel
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Jolly Madison Towers Hotel
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Collection Madison Avenue Hotel
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Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 694 reviews" "
Rating 8 - Good. 142 out of 694 reviews" "
Rating 6 - Okay. 67 out of 694 reviews" "
Rating 4 - Poor. 33 out of 694 reviews" "
Rating 2 - Terrible. 24 out of 694 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Staff was so nice
Stayed 5 nights in Oct 2024

4/10 Poor

Hadassah

Traveled with group
Liked: Cleanliness
Pretty pricey considering our room was insanely tiny and looked out into a dungeon.
Stayed 3 nights in Oct 2024

8/10 Good

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Midtown
Nice new find in midtown. Gorgeous lobby. A little strongly scented for my liking. A bit on the expensive side, but competitive.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sailesh

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Fady

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

rosario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property, very pretty, will stay again. Only downside is how small the room was.
Stayed 2 nights in Aug 2024

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and the room was very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was upscale and clean. Rooms were fairly large by Manhattan standards. Staff were very friendly and helpful. The area is quieter than other areas of Midtown. Our room had a sliding frosted glass barn door for the bathroom which is not ideal for privacy though the bathroom itself had a large tub which was nice. The air conditioner struggled to maintain temperatures below 70 even though it was set to the minimum of 68. The hotel is not super close to major subway connections but a couple lines are walkable within 5 to 10 minutes. In summary, a very good hotel with a few small low impact issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Stayed 3 nights in Oct 2024

10/10 Excellent

Beth, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very quiet; short walk to Grand Central.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Room was far above expectations, great location, and awesome staff. Would definitely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 1 night in Sep 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, but it wasn’t ready at 3 for their check in time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for all destinations in tri state - Long Island city , Brooklyn , all other parts of city. The rooms are small, but clean and chic, they give a NYC high end tiny apartment vibe. The staff members who changed daily were all amazing, helpful and cool. Do plan to return.
Stayed 2 nights in Oct 2024

2/10 Terrible

samba

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Will not be staying there ever again
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth Ann

Stayed 3 nights in Sep 2024

6/10 Okay

Lior

Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Jujhar, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anne, Livonia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Aidana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my boyfriend and our experience was truly amazing! The staff is great, very polite and always willing to help. Our room was clean and comfortable 💕
Stayed 3 nights in Sep 2024

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat atmosphere
Stayed 2 nights in Sep 2024