NH Collection New York Madison Avenue

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection New York Madison Avenue

Exterior
Minibar, in-room safe, blackout drapes, soundproofing
Lobby
Premium Room, Terrace (View) | View from room
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • 5th Avenue
    3 min walk
  • Grand Central Terminal
    6 min walk
  • Empire State Building
    7 min walk
  • New York, NY (LGA-LaGuardia)
    21 min drive

Room options

Junior Suite (Extra Bed 3 adults)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room (New Style)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room (View)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite (Tower Suite)

  • 649 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Terrace (View)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse Park Av. Jr. Suite with Terrace

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room (Accessible)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, City View (Extra Bed 3 adults)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite (Extra Bed 2 adults + 1 child)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin Room (with view)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

NH Collection New York Madison Avenue

4.5-star hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Housekeeping is available on request.
NH Collection New York Madison Avenue offers 288 accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a meeting room and limo/town car service. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in May 2021.

NH Collection New York Madison Avenue is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
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Madison Jolly Towers
Madison Towers Hotel
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Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
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Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
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Collection Madison Avenue
Jolly Hotel Madison Towers
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Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 411 out of 667 reviews" "
Rating 8 - Good. 138 out of 667 reviews" "
Rating 6 - Okay. 63 out of 667 reviews" "
Rating 4 - Poor. 32 out of 667 reviews" "
Rating 2 - Terrible. 23 out of 667 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Lynn, Louisburg

Traveled with family
Outstanding in every way !
Stayed 2 nights in Sep 2024

10/10 Excellent

Sihaam

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the friendliest hotel staff i have met. I will definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Juhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Reza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facility, service and room sizes won’t match with the price that has been charged. Terrible experience, I won’t recommend and I will never stay in this hotel again.
Stayed 4 nights in Sep 2024

6/10 Okay

Victor

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Yvonne, Viera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Ariela

Stayed 1 night in Aug 2024

6/10 Okay

George

Liked: Staff & service
NH hotel stay
This hotel felt like a gotcha hotel. The photos are not a clear representation of the rooms. Lobby and exterior were as described
Stayed 3 nights in Aug 2024

10/10 Excellent

Parus, Pittsburgh

Stayed 3 nights in Aug 2024

8/10 Good

Corrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 5th avenue shopping. Friendly staff and very clean. Was expecting a room upgrade but that didn’t happen. Room size is small but overall very nice.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fabulous!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shelsy Yolibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Imderdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gideon

Stayed 3 nights in Aug 2024

6/10 Okay

DAVID, Georgetown

Stayed 7 nights in Aug 2024

10/10 Excellent

derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James, TURNERS FALLS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, go there.
Stayed 1 night in Aug 2024

2/10 Terrible

Arye

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The stay was good the thing that annoyed me was a new invention that I first time I heard about called Facilities you had to pay 40$ a day on top of what you paid for the room Next they will ask you to pay for the elevator that gets you to the room I wasn't aware of that and it was really annoying
Stayed 3 nights in Aug 2024

10/10 Excellent

fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH Collection New York Madison Avenue did not disappoint. We were hoping it would be comparable to the NH Hotel Amsterdam we stayed at; it was. The NHC New York is conveniently located to attractions, transportation and dinning. I felt safe during my stay and walking to and from the hotel. The staff were attentive and welcoming. Housekeeping went the extra mile in locating an item I forgot in the room. As soon as I realized I forgot them, I contacted the hotel and was connected to housekeeping. They kept me informed when they found it until it was collected. Our stay was enjoyable and their restaurant, Serafina, was excellent. We look forward to our next stay @ NH Hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tomoko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good👌
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 2 nights in Aug 2024