Neptune Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neptune Hotel

Property entrance
Exterior
Room, 1 Double Bed, Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets
Interior
Coffee service

Reviews

4.2 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1461 Broadway, Brooklyn, NY, 11221
  • Brooklyn Botanic Gardens
    8 min drive
  • Barclays Center Brooklyn
    9 min drive
  • Brooklyn Museum
    9 min drive
  • New York, NY (JFK-John F. Kennedy Intl.)
    33 min drive

Room options

Deluxe Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Economy Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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About this property

Neptune Hotel

Brooklyn hotel with free WiFi
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free WiFi in public areas. Housekeeping is not available.
Neptune Hotel offers 33 accommodations with air conditioning. Each accommodation is individually furnished and decorated. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers.
Neptune Hotel features coffee/tea in a common area. Wireless Internet access is complimentary.

Neptune Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Neptune Hotel Brooklyn
Neptune Brooklyn
Neptune Hotel Hotel
Neptune Hotel Brooklyn
Neptune Hotel Hotel Brooklyn

Neptune Hotel Reviews

Reviews

4.2
Rating 10 - Excellent. 26 out of 402 reviews" "
Rating 8 - Good. 41 out of 402 reviews" "
Rating 6 - Okay. 57 out of 402 reviews" "
Rating 4 - Poor. 75 out of 402 reviews" "
Rating 2 - Terrible. 203 out of 402 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joe

Stayed 3 nights in Apr 2023

2/10 Terrible

Kayla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, horribly unclean room, check in took 45 minutes because no one was there for 20 then they couldn’t find my reservation for another 25. Bullet holes in the wall, building is falling apart. Bathroom was disgusting and the whole place smelled like cigarettes. No sheets just a comforter than probably isn’t washed. Absolutely horrible.

2/10 Terrible

Anthony

Disliked: Staff & service, amenities, property conditions & facilities
First of all no parking,,,,rooms have no heat and who in their right mind would be sharing a bathroom in a motel we're homeless people usually are the next one clients
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY DON'T ACCEPT ANIMAL SERVICE!
They rejected us due to our animal service!
Stayed 4 nights in Dec 2022

2/10 Terrible

Sarah

Stayed 1 night in Dec 2022

8/10 Good

Lara Nathiely Rodrigues Dos

Traveled with group
Good
Stayed 1 night in Dec 2022

2/10 Terrible

Gabriella

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was filthy. Floor was sticky, doorknob was slimy. Shared bathroom didn't have soap and the shower curtain was dingy and held on by rusty curtain holders. Everything smelled bad. The doors had physical metal keys and the locks seemed easily jimmied. We did not feel safe in this hotel and didn't even stay the night. Do NOT stay here.

6/10 Okay

Sherri

Business traveler
Liked: Staff & service
Stayed 2 nights in Nov 2022

2/10 Terrible

Johannes

Disliked: Cleanliness, property conditions & facilities
Location was great but just about everything else was not

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I would not recommend this hotel. We woke up to mice in the room!
Stayed 2 nights in Oct 2022

2/10 Terrible

Abdullah

Stayed 2 nights in Sep 2022

4/10 Poor

Kenrick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty and gross, there were mice in my room and it had a very bad odor. DON’T RECOMMEND IT AT ALL.
Stayed 3 nights in Sep 2022

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't receive me at the hotel, they said it was full and they didn't respect the reservation.
Stayed 1 night in Sep 2022

2/10 Terrible

Kota

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't understand why expedia lists this hotel when it's such a terrible hotel. Even so, New York is crazy about the hotel industry, and I hate New York!
Stayed 1 night in Sep 2022

4/10 Poor

Alua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Darius

Stayed 2 nights in Aug 2022

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely no good
Stayed 2 nights in Jul 2022

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible
Stayed 1 night in Jun 2022

6/10 Okay

Malcolm

Stayed 3 nights in Jun 2022

2/10 Terrible

Sangjin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Shawn

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & hallways were tiny, had one bathroom for each floor (not mentioned in booking), heat didn't work in room. When we told front desk, their response was "well look how you're dressed. Put on a coat" charged us a $20 cash deposit to get key (not mentioned in booking). Entire building looking like it hadn't been cleaned ever.
Stayed 3 nights in Apr 2022

2/10 Terrible

kienan

Disliked: Cleanliness, amenities, property conditions & facilities
There was blood and burn holes all over the bed
Stayed 1 night in Apr 2022

2/10 Terrible

Renays

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
It was definitely the worst experience I've ever had in a place to stay. I am usually the person who doesn't care at all where to sleep, but this place I just couldn't. It was dirty and stinks the whole place. Our room had electrical wires all around, the fire detector was broken (so people could smoke in the room), it smells like smoke everywhere, the carpet has never been clean in year, there was infiltration bubbles on the wall, the bed smelled so bad, the one mirror on the room was broken and exposed, there was an attick entrance inside the room (we don't know if was still an entrance), the door barely locked, you could clearly hear people talking on the other rooms. The pictures on the website are completely different from what I've seen while I was there, and I captured everything on camera to have proof. If you can, do not stay here ever. Even if you don't care for a super clean place. This place is over limits. We didn't even stayed. We went into the room, almost threw up with the smell, sat for a minute, got our stuff and left. It was impossible to be there.
Stayed 2 nights in Dec 2021

2/10 Terrible

Pierre

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a hotel!!! The room was filthy and so were the bathrooms that everyone shares
Stayed 2 nights in Dec 2021