M Social Hotel Times Square New York

4.0 star property

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Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Terrace/patio
Room, 2 Double Beds, City View (Social) | Nightclub
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪1 min walk‬
  • Times Square
    ‪4 min walk‬
  • Museum of Modern Art
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Superior Room, 2 Double Beds (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Social Deluxe Times Square King -Ball Drop View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Social Premier Times Square King -Ball Drop View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

M Social Hotel Times Square New York

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 452 square feet (42 square meters) include conference space. This eco-certified hotel also offers a fitness center, a rooftop terrace, and an arcade/game room.

M Social Hotel Times Square New York is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2127 out of 3438 reviews
Rating 8 - Good. 823 out of 3438 reviews
Rating 6 - Okay. 285 out of 3438 reviews
Rating 4 - Poor. 116 out of 3438 reviews
Rating 2 - Terrible. 87 out of 3438 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Walking distance to most all major tourist sites. Large lobby/bar to gather with your groups.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Great location. Very good price. Large rooms for NYC. Cool lobby with lots of work space, lounge areas and bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Christia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The enormous lounge and friendly kind staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

8/10 Good

May Ann

Traveled with partner
Liked: Cleanliness, staff & service
Convenient location! Walking distance to subway, great options for food. Disliked the elevator. Only 2 elevators to get to main lobby. One elevator was down; terrible line up to get onto elevator. Also elevators to access floors- not all functioning! Long wait times, especially during check out!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, felt safe, hotel personnel very nice. The hotel is walking distance to theaters, Times Square, MOMA, the Lincoln Center for the Met, Central Park, and wonderful restaurants. Two areas for improvement: 1) should have coffee in the lobby for early risers 2) Don’t turn off access to rooms at ten am, an hour before checkout time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria, San Dimas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great service
Stayed 3 nights in Dec 2024

8/10 Good

Ophelia Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 3 nights in Jan 2025

6/10 Okay

Dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel and staff only problem was room stayed at 78 - 80 degrees no matter what the ac was turned to.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Yeonsu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Siobhan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The furniture in the rooms definitely need to be updated. The bathroom was dirty and outdated as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

edwar

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice large lobby. Rooms nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

Heather, Gilberts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to do.
Stayed 3 nights in Jan 2025

8/10 Good

Paul Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Msocial is at the heart of Times Square with great restaurants and broadway literally at your fingertips. The lobby bar is awesome.
Stayed 4 nights in Nov 2024

6/10 Okay

Gwen

Stayed 3 nights in Jan 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, location is wonderful! Will definitely stay there again!
Stayed 2 nights in Dec 2024

6/10 Okay

Camila

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were very rude
Stayed 4 nights in Dec 2024

10/10 Excellent

Igor Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo perfeito, atendimento sensacional, tudo muito limpo, perto de tudo e muito seguro.
Stayed 3 nights in Jan 2025

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at the M Social. When I book a stay, I always request a room with a view of Times Square, and my request is fulfilled. I recommend this hotel to my family and friends.
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jay B

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it’s in Times Square, but let’s be honest, if you’re a tourist, it’s the perfect location. I barely had to take the subway and just walked everywhere. The rooms are spacious and clean. Definitely would stay here again.
Stayed 3 nights in Jan 2025