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M Social Hotel Times Square New York

4.0 star property

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Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Room, 2 Double Beds, City View (Social) | Nightclub
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Times Square
    ‪4 min walk‬
  • Museum of Modern Art
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪3 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior detail

Millennium Hotel Broadway Times Square

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, (6849)
The price is $360
per night
$451 total
includes taxes & fees
Apr 15 - Apr 16
Millennium Hotel Broadway Times Square

About this property

M Social Hotel Times Square New York

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 452 square feet (42 square meters) include conference space. This eco-certified hotel also offers a fitness center, a rooftop terrace, and an arcade/game room.

M Social Hotel Times Square New York is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2730 out of 4363 reviews
Rating 8 - Good. 1051 out of 4363 reviews
Rating 6 - Okay. 332 out of 4363 reviews
Rating 4 - Poor. 144 out of 4363 reviews
Rating 2 - Terrible. 106 out of 4363 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Expensive for the limited experience
Good location for time square. Expensive - zero added luxuries - no water in the room. No coffee. No breakfast. Bar closed with view to square in New Year’s Eve unless you pay more. Daily guest charges. Good for a couple of days but you wouldn’t want/need longer.
Stayed 2 nights in Dec 2024

6/10 Okay

Maria Aparecida

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bom lugar, mas deixa a desejar no quisito limpeza dos banheiro.
Stayed 2 nights in Dec 2024

2/10 Terrible

Wil

Traveled with family
Disliked: Staff & service, property conditions & facilities
Breakfast not included and when i made the reservation it was included, Had to pay extra. Not access to the lobby or the balcony like in the pictures. Too expensive for just a regular room.
Stayed 1 night in Dec 2024

2/10 Terrible

Liliana

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Expensve...bad servixe .. terrible bed ....
Stayed 2 nights in Dec 2024

10/10 Excellent

Sherel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. Very nice and helpful. While the restaurant was good, the menu could have included more salads.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikholai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

8/10 Good

Helaine

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Location amazing , staff excellent service, but the rooms kind of dirty unfortunately.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 4 nights in Dec 2024

10/10 Excellent

Emily

Stayed 3 nights in Dec 2024

8/10 Good

Michael

Stayed 2 nights in Dec 2024

10/10 Excellent

Shari, Bloomington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city views are beautiful
Stayed 3 nights in Dec 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were all super friendly and helpful. Good location. The bar was fun and packed.
Stayed 3 nights in Dec 2024

8/10 Good

Raymond, Tannersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very good, except the pillows they were uncomfortable
Stayed 2 nights in Dec 2024

4/10 Poor

Abby

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Maranda

Stayed 3 nights in Dec 2024

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous. They were able to let us check in a few hours early. My only issue was that the seating area in the lobby was always full. We were able to grab a seat at the bar, but for families with small children that would not be an option. The hotel is conveniently located near a lot of major attractions. We would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Denisse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Dec 2024

2/10 Terrible

carolyn, Carrboro

Liked: Cleanliness, amenities
Disliked: Staff & service
Upon arrival the property charged my credit card twice for the entire stay, which froze my credit card while we were in NYC-inconvenient, to say the least and I am still awaiting the reversal charge. The room was a constant 82 degrees-like a sweatbox! When maintenance couldn’t fix the problem at the fully booked hotel, the property promised a partial refund of our last night due to the hot room, which we never received.

10/10 Excellent

edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 5 nights in Nov 2024

8/10 Good

julie

Stayed 7 nights in Dec 2024

4/10 Poor

Kristine

Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 7 nights in Dec 2024

8/10 Good

Patel

Stayed 4 nights in Dec 2024