M Social Hotel Times Square New York

4.0 star property

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Photo gallery for M Social Hotel Times Square New York

Lobby
Room, 2 Double Beds, City View (Social) | Nightclub
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Interior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Broadway Theatre
    ‪1 min walk‬
  • Ed Sullivan Theater
    ‪2 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Superior Room, 2 Double Beds (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Social Deluxe Times Square King -Ball Drop View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Social Premier Times Square King -Ball Drop View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

M Social Hotel Times Square New York

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 452 square feet (42 square meters) include conference space. This eco-certified hotel also offers a fitness center, a rooftop terrace, and an arcade/game room.

M Social Hotel Times Square New York is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2142 out of 3487 reviews
Rating 8 - Good. 862 out of 3487 reviews
Rating 6 - Okay. 284 out of 3487 reviews
Rating 4 - Poor. 121 out of 3487 reviews
Rating 2 - Terrible. 78 out of 3487 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby at M Social is fabulous for unwinding at the end of a long day. The staff was attentive and courteous. We will be returning.
Stayed 5 nights in Nov 2024

10/10 Excellent

Linda, Douglasville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be beat! We walked to Gershwin Theatre just around the corner for Wicked and to and from Radio City Music Hall. Plenty of nice restaurants and places to get a quick bite. Great room service, restaurant & bar on site. Live music Thursday evening and DJ on weekend, hopping! But so quiet upstairs. Rooftop bar on 9th overlooks Time Sq. We really liked this hotel!
Stayed 4 nights in Nov 2024

8/10 Good

Nancy

Traveled with partner
I noticed that the bathroom was dirty when we arrived. Everything else was clean. Bar very bad rude people I didnt feel welcome.
Stayed 5 nights in Nov 2024

2/10 Terrible

Ivan

Traveled with partner, Traveled with family
Liked: Cleanliness
I was charged a $500 smoking fee for supposedly smoking in the room. I’m not a smoker and by no means did I smoke in the room but there was nothing the hotel staff could do since it was an automatic charge to my card. Ridiculous!!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired and Resort Charge Con
The rip off resort fee it’s just a money making exercise, absolutely noting on the resort fee will you use! But it’s still $35 per day for it, it’s a con. The resort is extremely tired. It annoying it does not have street level entrance to the hotel lobby, you have to use a lift from street level to the hotel lobby, very annoying if you are in a rush as the lifts get busy and are slow. Not going to use this again, not value for money.
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Stayed 3 nights in Nov 2024

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel! Great location, bar..
This hotel is in a great location and has a wonderful lobby, bar, and view of Times Square! It is the best of both worlds because it is one block up from the worst crowds, yet you can see all the lights and action. We were on the 26th floor and did not hear ANY traffic or crowd noise. The beds were comfortable, and the staff was great. Highly recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Judi

Liked: Staff & service, property conditions & facilities
Bathroom is too small
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Stayed 2 nights in Nov 2024

8/10 Good

Shimmel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to our h
Stayed 3 nights in Nov 2024

2/10 Terrible

haifa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly check in
Not great at time if check in ,the female employee not friendly ,She treated me with clear racism.i show her my confirmation number for reservation and my passport photo but refused tell I give her the passport and aske me to step out the line to serve people behind me although I came from long trip and was tired ,my shape not good in front of others ,next day the manager try to contacted me to apologised for what happened ,promised to return some of my deposit but tell now I didn't received any thing tell now !!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Herbert

Stayed 3 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel with awesome location in NYC. I was bummed no in-room coffee but that was really the only downside. Staff were great, & on-site bar and restaurant is really good!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shontea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

liza m

El hotel cobra solo por la ubicación y el rooftop las habitaciones no son lujosas y súper pequeñas y las camas súper pequeñas también e incómodas
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe in the lobby and the easy walks to great food and theaters. We will be back again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness
We had a great stay. Hotel is near all the right spots on time square. But for a hotel if its size there was no water in the room and a kettle or coffee maker. To their credit the kettle was provided when we asked. Elevators could do with some high standard of servicing. It’s abit unnerving to have a creaking elevator and you are on the 32nd floor. Overall we had a great time.
Stayed 3 nights in Nov 2024

8/10 Good

Thalia Nicole Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Spacious room and loved the Times Square view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gervais, Aurora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

YULIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024