Park Lane New York

5.0 star property

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Photo gallery for Park Lane New York

Garden
Bar (on property)
Ballroom
Bar (on property)
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
$517
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
36 Central Park S, New York, NY, 10019
  • Place, Broadway
    ‪10 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(25 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(21 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

7.8 out of 10
Good
(11 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

8.0 out of 10
Very good
(18 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Studio Suite, Park View

  • 480 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

7.6 out of 10
Good
(4 reviews)
  • 480 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Park Lane)

8.4 out of 10
Very good
(75 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 760 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(15 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Park Lane New York

5-star hotel in Manhattan
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Park Lane New York offers 610 accommodations with safes and complimentary weekday newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1500 square feet (139 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2021.

Park Lane New York is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Rose Lane Grab & Go - This café specializes in American cuisine and serves breakfast only.
Calvert's - This restaurant specializes in American cuisine and serves breakfast and dinner. Open daily.
Darling Rooftop Bar - Onsite bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling Rooftop Bar
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Renovations and closures

The following facilities or services will be unavailable from October 6 2025 to October 31 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 75 for adults and USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 6-device limit

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Reviews

Park Lane New York Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 958 out of 1648 reviews
Rating 8 - Good. 308 out of 1648 reviews
Rating 6 - Okay. 182 out of 1648 reviews
Rating 4 - Poor. 96 out of 1648 reviews
Rating 2 - Terrible. 104 out of 1648 reviews

Reviews

4/10 Poor

Velquys

Stayed 1 night in Jul 2025

8/10 Good

Alexander Michael, Maryville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Tomas

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable but AC not good

Clean, modern hotel, but unfortunately the elevators and AC system were being serviced so that represented long waiting times in order to use the elevators. At night the temperature would get hot. I would give it another try after the ACs are fixed
Stayed 3 nights in Jun 2025

4/10 Poor

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location / clean / nice people. Problem is that AC in room sounds like a lawnmower. Ever tried to sleep with a lawnmower going outside your window? How about putting it in your room?
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, and staff, worth every penny!
Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Stayed 4 nights in Jun 2025

10/10 Excellent

Denisa, worcester

Liked: Cleanliness, amenities, property conditions & facilities
The location of this property is on point! Overlooking the park the views are amazing!
Stayed 1 night in Jul 2025

4/10 Poor

Hyonchong

Traveled with family
Disliked: Property conditions & facilities
Bath room and Closet is so small. So disappointed
Stayed 2 nights in Jul 2025

10/10 Excellent

khaled, Adan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and beautiful Room
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful hotel in a fantastic location. There is no better value than this place for the location. I would Definitely love to go there again.
Stayed 6 nights in Jun 2025

10/10 Excellent

David

Stayed 4 nights in Jul 2025

8/10 Good

Diana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amenities reasonable but disappointed that for a 4 star hotel there are no tea and coffee facilities in the room. The coffee in the main lobby as a grab and go, incredibly expensive, so best to use the Sip&Go a few meters down, brilliant!
Stayed 4 nights in Jul 2025

4/10 Poor

Melissa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Poor room experience on the 42nd Floor. Cleanliness of the room was poor: bathroom smelt like urine, bizarre wet spot on the carpet in the middle of the room, rug poorly vacuumed. Broken amenities: black-out blinds were off the track and made a terrible noise when opening/closing. AC unit was extremely loud - rattling heard constantly. The room was the furthest thing from quiet - when other hotel room doors closed, this unit rattled. There are far better hotels in the area available at this price point.
Stayed 1 night in Jul 2025

8/10 Good

Soraya

Stayed 4 nights in Jun 2025

2/10 Terrible

Luiz Guilherme

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet war horrible. Very dirty
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Amenities, property conditions & facilities
First room that we checked into the carpet was sticky and AC in the rooms wasn’t keeping up. They moved us rooms and the AC was worse than the first room. Our room never went below 77 degrees which made it miserable to shower and sleep. All they could do was provide us with a fan. We tried to get a refund to move hotels but they wouldn’t nor did we get any kind of money back for the issues. Won’t be back and won’t recommend.
Stayed 6 nights in Jun 2025

6/10 Okay

Jayme

Traveled with family
Disliked: Amenities
AC barely worked leaving room stuffy and humid. At leaked water as well. Shower had black mold. Had to ask for ice constantly. No coffee offered. Just ok other than park view
Stayed 3 nights in Jun 2025

4/10 Poor

tomoyo

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
We stayed at Park Lane for 2 nights. The staff, front desk, and mechanics were very friendly. As soon as we stepped into the room, we felt it was too hot. The temperature setting was 66, and the room temperature was 78. The facility staff brought a fan and also checked the air conditioner, but the situation did not get better. We kept the temperature at 66 for 3 days, and the room finally reached 75. We attempted to contact the manager at least five times, but they never called us back. Additionally, we observed one used contact lens on the side table and another on the carpet. I wonder if they vacuumed the floor or wiped the tables.. The sheets were nice though...
Stayed 2 nights in Jun 2025

10/10 Excellent

American Pawn

Stayed 1 night in May 2025

10/10 Excellent

Khatty, Oyster Bay

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with the coolest vibe. The rooftop has a beautiful view of the city. The rooms are small but that’s just preference.
Stayed 4 nights in Jun 2025

4/10 Poor

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The elevator wait was unbearable 20 Min for a elevator each time. The ac does not work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jun 2025

6/10 Okay

Cassandra M

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025