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Pendry Manhattan West

5.0 star property

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Photo gallery for Pendry Manhattan West

Front of property
City view from property
Premium bedding, down comforters, minibar, in-room safe
Skyline Two Bedroom Corner Studio Suite | Premium bedding, down comforters, minibar, in-room safe
Outdoor wedding area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
438 W 33rd St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Jacob K. Javits Convention Center
    ‪7 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪60 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Two Bedroom King Suite

Premium bedding, down comforters, minibar, in-room safe

Skyline Two Bedroom King Suite

  • Sleeps 5
  • 2 King Beds

View all photos for Skyline Two Bedroom Corner Studio Suite

Skyline Two Bedroom Corner Studio Suite | Premium bedding, down comforters, minibar, in-room safe

Skyline Two Bedroom Corner Studio Suite

  • Sleeps 5
  • 2 King Beds

View all photos for Skyline Two Bedroom Double Double

Premium bedding, down comforters, minibar, in-room safe

Skyline Two Bedroom Double Double

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Two Bedroom Pendry Suite

50-inch Smart TV with cable channels, TV, stereo

Two Bedroom Pendry Suite

  • 1600 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Accessible, Corner

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Corner

  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Skyline)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Corner (Skyline)

  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible, Corner

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, Accessible, Corner

  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Corner (Skyline)

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, Corner (Skyline)

  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Corner

  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Double Double)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds (Skyline Double Double)

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio (Skyline Alcove)

Premium bedding, down comforters, minibar, in-room safe

Studio (Skyline Alcove)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Corner

Studio Suite, Corner | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, Corner

  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (City King)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (City King)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Alcove)

Premium bedding, down comforters, minibar, in-room safe

Studio (Alcove)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline King)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Skyline King)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (City Double Double)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds (City Double Double)

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (City Double Double)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Accessible (City Double Double)

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (City King)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (City King)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City King)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible (City King)

  • Sleeps 2
  • 1 King Bed

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About this property

Pendry Manhattan West

5-star hotel in Manhattan
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Pendry Manhattan West offers 164 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Pendry Manhattan West is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pendry Manhattan West has 2 restaurants on site.

Awards and affiliations

Pendry Manhattan West is listed in the 2022 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 90 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 60 for adults and USD 15 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • 5,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 60 for adults, and USD 15 to 60 for children
  • Covered valet parking fee: USD 90 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pendry Manhattan West Hotel
Pendry Manhattan West New York
Pendry Manhattan West Hotel New York

Pendry Manhattan West Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 366 out of 409 reviews
Rating 8 - Good. 28 out of 409 reviews
Rating 6 - Okay. 4 out of 409 reviews
Rating 4 - Poor. 2 out of 409 reviews
Rating 2 - Terrible. 9 out of 409 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay so far!
This is the best hotel stay that I have experienced in New York City. From the service to the food and drinks, it was first class all the way. The rooms are super clean and comfortable. The location. Is perfect for short train commutes as Penn Station is steps away.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Stayed 3 nights in Jan 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly employees, comfortable luxurious rooms, excellent restaurant, very convenient location. Would stay again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Reinaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Manny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in New York! To me the most important thing when booking a hotel is cleanliness and this hotel exceeded my expectations! clean bed, clean bathroom and overall the suit was clean. The customer service is superb! Thank you Pendry staff!
Stayed 5 nights in Dec 2024

10/10 Excellent

Seth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded every single expectation I had. It was so convenient being only a 3 minute walk to Penn Station, had an amazing coffee shop right next door, had some great shops right behind the hotel, and had the greatest staff. We also ordered room service multiple times and the food was not your typical hotel food. It was delicious. We will absolutely be staying there again on our next visit to NYC!!
Stayed 2 nights in Dec 2024

10/10 Excellent

ANURADHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Professional staff. Plenty of bars and food options. Great rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice first visit.
The full and well equiped gym was a real plus but I would suggest having water bottles available for patrons. I love the location - near Hudson Yards and other great restaurants. I do wish there was a way to keep foods from Whole Foods or left over take outs from restaurants refrigerated in the rooms. The stocked and weight sensitive refrigerator doesn't allow for extra free space. I appreciated that the rooms were very quiet but next time I would request to not be by the elevators. There is a distinct mechanical smell that is apparent every night and I am guessing it is from the elevator shaft.
Stayed 6 nights in Dec 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food options! Best martini’s! Clean and walkable to surrounding area.
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Stayed 3 nights in Nov 2024

10/10 Excellent

Arnold

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and convenient for a family with kids. Felt welcomed and were able to come and go.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Ilan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive clean and quiet property, next to Penn station and Madison square garden. Personal care and service from a dedicated, professional staff. Wonderful skyline views on the high floor. Definitely want to return here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Spot
This is a low key five star and that’s the way we like it. The staff was attentive and friendly but not fussy. It felt very private. I’d give the staff experience an A/A+. The location was further from where we usually stay but we learned to appreciate the benefits of Manhattan West. You just have to embrace it. The hotel itself is very well designed and brand new. We stayed in both the studio suite and one bedroom suite. The one bedroom is a substantial upgrade and worth giving heavy consideration depending on the price difference if going with kids. The breakfast is white table cloth menu-only. This is different from the typical club spread which would have been welcome pre-kids, but with kids I’d suggest skipping it. Room service was exceptionally good quality. Most importantly, the black fox coffee can be accessed from the lobby without going outside and is excellent. It’s across from a Whole Foods which is super convenient and Daily Provisions is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!!! Staff is so friendly, rooms are large for NYC and it’s in a great, easy fun area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ingmar

Liked: Property conditions & facilities
Excellent hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Lovely staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check-in was excellent...one of the best experiences I have ever had. Friendly...engaging..."on their game". Impressive.
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Traveled with group
Liked: Amenities
Stayed 2 nights in Nov 2024