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Refinery Hotel

5.0 star property

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Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar
Lobby
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
63 W 38th St, New York, New York, NY, 10018
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Atelier Executive Suite

Atelier Executive Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Atelier Executive Suite

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds

  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Refinery Hotel

5-star hotel in Manhattan
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This luxury hotel also offers a fitness center, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

Refinery Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Secured self parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room crib
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this hotel!
Stayed 1 night in Feb 2025

8/10 Good

jose antonio

Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with great amenities for eating and drinking Brian on reception on the day we purchased some products the refinery pin and bottle opener Would definitely recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if your activities are in mid-town. Short distance from Grand Central, easy walk to Broadway, and close to Bryant Park. Quiet street, clean room and staff was very accommodating.
Stayed 1 night in Feb 2025

10/10 Excellent

Ayaunna

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay here. Only feedback would be to have room service cleaning happen before 3pm.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very good service. Nice welcome gift from manager. Room was somewhat basic but nice for this level of hotel. Great location easy walk to anything we needed especially broadway shows without being too close to Times Square and all of that absolute chaos!
Stayed 1 night in Feb 2025

6/10 Okay

EGIDIYUS, NEWBURY PARK

Business traveler, Traveled with family
Disliked: Amenities
This property definitely not 5 star as rated. Maximum 3 star
Stayed 3 nights in Feb 2025

10/10 Excellent

ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffing was very accommodating, let me check in early. Room was very clean, lots of room and large bathroom/Shower. Will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Evelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was incredible. Especially Morgan at the front desk. The piano bar downstairs in the rooftop bar were so much fun. I’m planning to go back soon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Business traveler
Liked: Amenities
Staff was friendly and attentive. Great room amenities!
Stayed 1 night in Jan 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location, big rooms, an adorable jazz bar AND a rooftop bar that was very cozy in the middle of January! Walkability to Time Square, Bryant Park but also feels neighborly with Zucker bagels and some delicious cookie place across the street.
Stayed 2 nights in Jan 2025

8/10 Good

Sarra

Stayed 2 nights in Jan 2025

10/10 Excellent

Mollie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unknown Gem in NYC

Really great hotel in a fabulous location! Highly recommend staying here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

SAIYAD

Stayed 6 nights in Dec 2024

10/10 Excellent

aldo

Business traveler
Stayed 4 nights in Jan 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Amine

Stayed 1 night in Jan 2025

8/10 Good

Katherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Holley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025