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Sanctuary Hotel New York

4.5 star property

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Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Reception
Terrace/patio
3 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Rockefeller Center
    ‪4 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪27 min drive‬

Room options

View all photos for Deluxe King Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Queen Room

  • 180 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Queen Room, 1 Queen Bed

  • 190 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Cozy Queen

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

45 Times Square Hotel

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.3 out of 5, Excellent, (1525)
The price is $260
per night
$325 total
includes taxes & fees
Mar 8 - Mar 9
45 Times Square Hotel

About this property

Sanctuary Hotel New York

4.5-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Sanctuary Hotel New York is a smoke-free property.

Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemestry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 180 per pet, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 105 out of 1006 reviews
Rating 4 - Poor. 55 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Earl

Liked: Cleanliness, staff & service
This property was clean, and the staff was polite and professional. However the rooms were much smaller than advertised and although clean not well maintained, The room the that I had had an air conditioner that did not work on an 80 degree so staff tried to repair the unit and had us wait for hours only to tell us that the unit could not be fixed, We were moved to another room at 3:45 am and the fire alarm was going off further interrupting our sleep we were told someone would return to stop the alarm but they never did. I deserve a refund because I did not sleep at all.
Stayed 1 night in Nov 2024

8/10 Good

jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property they is centrally located. Nice staff.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course, Times Square is a busy, active area. And the Sanctuary Hotel does its best to provide a refuge from the hustle and bustle. The rooms are small. The updated styling helps to mask the aged architecture. And the staff does a great job of filtering visitors and of recognizing guests.
Stayed 6 nights in Nov 2024

2/10 Terrible

Stefanos

Stayed 1 night in Oct 2024

6/10 Okay

Mercedes

Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and cleanliness. Nice casual breakfast included. Great options for onsite dining/drinks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Stayed 4 nights in Oct 2024

8/10 Good

Rashawndra D

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great. However, for $30 plus the breakfast was lacking. It caters it a more European style breakfast. I required something more substantial to start my day.
Stayed 2 nights in Nov 2024

8/10 Good

Alejandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast could have more variety and fresh products
Stayed 3 nights in Nov 2024

10/10 Excellent

Shelley

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights and was more than pleased. Close to shows, museum exhibits, shopping and dining. Had an early dinner at the rooftop and enjoyed the food, amazing atmosphere and excellent service. Room was fairly quiet given the location, cleverly designed to maximize the space, comfortable bed and very clean. Received excellent service by all hotel staff and they kept my bag for an extra hour before heading to the airport. Great experience! I’ll stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

SHABANA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good loctaion
Stayed 3 nights in Oct 2024

10/10 Excellent

SHABANA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and nice location
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Very overrated.
Bedroom has no window, so it feels like you're in a small box. Staff were rude and unhelpful. No one to help with luggage or opening of heavy front door. Gym is tiny, and really only can be used by one person at a time. Adjustable dumbbells were broken, and barely any equipment or machines.
Stayed 1 night in Oct 2024

6/10 Okay

tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service and hospitality was great - a bit slow and unconscious of the lines of guest but once greeted, the service was great. Breakfast was slim pickings and the rooms were really small especially given the price per room.
Stayed 1 night in Oct 2024

8/10 Good

Jeremy, Kahnawake

Liked: Cleanliness
Good for one night to sleep, the room was about the size of my walk in closet. Tiny!
Stayed 1 night in Oct 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located property; tiny rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Keven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked a room for 1 night for our 15th wedding anniversary. The experience was a pleasure from start to finish. Linz and Eddie at the front desk were especially helpful. I couldn't recommend more. It's also quite reasonably priced compared to other hotels in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

ILCHA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and worth going appreciate bday cake slice
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if it was cheaper.
It was fine. Continental breakfast was as you would expect, rooms were cozy but very noisy. Not just because of the city, the hotel itself is noisy. There is no coffee in the room but they do have it in the lobby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary lived up to its name. Just 1 block away from the hustle and bustle of Time Square. As soon as you walk through those double doors you enter peace and tranquility. It’s 1 block away from the a metro stop as well. Beautiful rooftop restaurant in the Haven. Try the Penne ala Vodka. Excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Ralph D.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
SUPER small room but nice. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer, Chandler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was inviting and helpful. Room was clean, large, and very cute! Close to everything!!
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Quiet Hotel with a Decorator’s Touch
We stayed in an absolutely beautiful room: great bed with fluffy bedding, very striking bathroom with a super dark-tiled floors and shower. Everything about the hotel was exactly as the name suggests - a Sanctuary in the middle of Manhattan Island! We loved the Sanctuary Hotel in all ways!
Stayed 3 nights in Sep 2024