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Sanctuary Hotel New York

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Hotel New York

Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Terrace/patio
3 bars/lounges
Reception
Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Air conditioning
  • Pet friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    2 min walk
  • Broadway
    2 min walk
  • Rockefeller Center
    4 min walk
  • New York, NY (LGA-LaGuardia)
    31 min drive

Room options

View all photos for Deluxe King Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Queen Room

  • 180 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Queen Room, 1 Queen Bed

  • 190 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Cozy Queen

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Aura Hotel Times Square

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1275)
The price is $151
per night
$217 total
includes taxes & fees
Jan 6 - Jan 7
Aura Hotel Times Square

About this property

Sanctuary Hotel New York

4.5-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Sanctuary Hotel New York is a smoke-free property.

Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemestry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 180 per pet, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1009 reviews" "
Rating 8 - Good. 271 out of 1009 reviews" "
Rating 6 - Okay. 108 out of 1009 reviews" "
Rating 4 - Poor. 56 out of 1009 reviews" "
Rating 2 - Terrible. 30 out of 1009 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Dianne

Liked: Cleanliness
Disliked: Amenities
Rooms incredibly small with shower and sink part of bedroom. Light switch for toilet room also turned on light in shower. Wanted night cap but lobby level bar already closed at 9:45pm. Roof top bar open but very crowded and cocktails not made properly and service was poor.
Stayed 1 night in Sep 2024

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely done room. Nicely utilized space. Curtain to separate bath from room was a classy move. Delightful well trained staff.
Stayed 1 night in Sep 2024

8/10 Good

paula

Stayed 1 night in Aug 2024

10/10 Excellent

Reagan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I’ve read from other reviewers held true for me. Incredibly friendly staff, clean room and actually very quiet. Bed was comfy as well. Rooms are small but normal by NYC standards.
Stayed 1 night in Sep 2024

8/10 Good

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The roof top bar was great and the service amazing. The front desk staff were helpful too. It is a great location. The room size is to be expected from NYC- the air conditioning unit drowned out the street noise so we were happy. We would stay there again!
Stayed 1 night in Sep 2024

6/10 Okay

Loreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff great. They need to fix the carpet on the 3rd floor landing very ruffled and dangerous. Shower in bedroom which was a first for me. Rooftop nothing special, surrounded by tall building so nothing much to see.
Stayed 1 night in Aug 2024

4/10 Poor

Liang, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room too small with direct shared space with shower. Toilet barely feels like we are in a slum
Stayed 3 nights in Aug 2024

10/10 Excellent

MICHAEL A, Nt

Stayed 3 nights in Aug 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We had a lovely stay. Super convenient location and very helpful staff. Everyone was friendly and easy to talk with. Comfortable room, a little small, but really nice bed. Clean bathroom,also. Would recommend to others.
Stayed 1 night in May 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location to Times Square, Rockefeller Plaza, shopping and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAEL A, Nt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here! Def recommend it! Great location and wonderful staff!
Stayed 3 nights in Aug 2024

2/10 Terrible

Katrina

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Seungoh, Newton

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was lacking but I overall it was wonderful
Stayed 2 nights in Aug 2024

8/10 Good

Junko

Business traveler
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Cameo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and doorman has excellent recommendations. They made our stay enjoyable. Will definitely be booking here again!
Stayed 2 nights in Jul 2024

6/10 Okay

Greg

Business traveler
Liked: Cleanliness
Was ok.. wouldn’t stay again as I have stayed at much better places in NYC
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura Lea Otis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Sujana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the service was good, location is good if you are trying to stay close to Times Square but the streets are filled with the smell of weed. The hotel staff were very helpful but the open shower separated from the bathroom was unusual. The bed was extremely soft, lumpy and uncomfortable.
Stayed 6 nights in Jul 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Little gem in Times Square
Staff was very friendly and accommodating. Our room was exactly as described. It was just a little dark and the one small window opened only to an internal building view. We tried, the roof deck, which had great food great drinks, and awesome view.
Stayed 1 night in Jul 2024