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Sanctuary Hotel New York

4.5 star property

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Frette Italian sheets, premium bedding, down comforters, pillowtop beds
3 bars/lounges
Reception
Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Rockefeller Center
    ‪4 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪63 min drive‬

Room options

View all photos for Deluxe King Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Queen Room

  • 180 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Queen Room, 1 Queen Bed

  • 190 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Cozy Queen

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sanctuary Hotel New York

4.5-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Sanctuary Hotel New York is a smoke-free property.

Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemestry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 180 per pet, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1141 reviews
Rating 8 - Good. 297 out of 1141 reviews
Rating 6 - Okay. 115 out of 1141 reviews
Rating 4 - Poor. 58 out of 1141 reviews
Rating 2 - Terrible. 31 out of 1141 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient. Just one block from Rockefeller Center, close to Bryant Park and Times Square. Also great 5th Avenue shopping. Super walkable and safe area. They do offer a continental breakfast, but choices are a bit limited. It was great for a small pastry and quick cup of tea/coffee. Staff were pleasant and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vasile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!! Around the corner from all the main touristic attractions. Walking distance to Times Square, Broadway, Rockefeller, Radio City, 5th Avenue! The city at your fingertips. Very nice and professional staff, clean rooms. The only negative for me was the construction going on across the street and the traffic noise as my room faced the street. Also the breakfast was truly basic and disappointing for a 4star hotel. Once again you are paying for the location. And people do make a difference they were all very nice and friendly. Special thanks to the bellman that worked in the evening of our departure on December 26 and went out of his way to help us reach the taxi that couldn’t make it closer to the hotel!! He definitely deserves a raise. Without him we would have lost our plane. Word to the wise the traffic in Manhattan is insane take this in consideration when leaving the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Julie

Stayed 4 nights in Nov 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy hotel. Rooms small but comfortable. Big clean bathroom. Bar and restaurant on property. Very lovely at Christmas Time.
Stayed 1 night in Nov 2024

6/10 Okay

Natalia

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Good for the price. Breakfast is average. Roof-top restaurant inside is overpriced, sitting hostess downstairs was not friendly, food is good, almost no view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Sanctuary
Great stay at the lovely Sanctuary. Staff were friendly and helpful. Location was great for shows and holiday attractions. The room was quiet and comfortable!
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Nice hotel, well located, updated room/bathroom, comfortable bed and breakfast included. It is a very nice hotel. Is it a luxury hotel, not really, but it is very nice. It's got an eclectic vibe to it. Also, I personally enjoy smaller hotels where the walk to your room isn't a mile, so that also appealed to me.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kerrianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing - so helpful and attentive
Stayed 1 night in Dec 2024

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel, friendly staff and plenty of places to eat on property. Small, well designed rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucia L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Vivien

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great checkin, got our room upgraded for free!
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and experience. Loved the continental breakfast as well.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, all staff was friendly and very helpful! restaurants have great food and decent price.
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the property. The staff was beyond superb. They took that extra little step to make it extremely memorable for me and my daughter every single person that worked there the doorman the front desk the workers at breakfast the Bellman they really made you feel like family I will recommend the sanctuary to everybody that I know, and we will definitely be going back in the future That will be our hotel when we go to Manhattan thank you to everyone that made it special. Jimmy ,Spencer , Vinchette,Johnathan and Dustin(forgive me to the others that I didn’t get their names, but you are all WONDERFUL!!!!! and knowing that it was my daughter‘s birthday and for you guys to put a beautiful slice of pie for her in the room was just the icing on the cake thank you thank you thank you!!!!A
Stayed 3 nights in Dec 2024

4/10 Poor

Nina

Business traveler
Disliked: Staff & service, property conditions & facilities
Expensive, rooms were very small and dark. Windows faced brick wall. Bathrooms weird with curtains . Halls dark.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Great
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the location was excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Stayed 4 nights in Dec 2024

4/10 Poor

Areeg

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024