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Sanctuary Hotel New York

4.5 star property

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Photo gallery for Sanctuary Hotel New York

Relax in comfort with a large bed, bedside tables, and a glass-enclosed shower area.
Relax in style with a plush sofa, armchair, and unique chair, surrounded by a large TV, potted plants, and a patterned rug.
Relax in a stylish space with a sofa, armchairs, and a coffee table.
Cozy up by the fireplace in this inviting lounge area with plush sofas and a comfortable coffee table.
Relax on the rooftop terrace with panoramic city views and comfortable seating areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪3 min walk‬
  • Rockefeller Center
    ‪3 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe King Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

9.0 out of 10
Wonderful
(16 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Queen Room

8.8 out of 10
Excellent
(20 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Cozy Queen

8.4 out of 10
Very good
(25 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sanctuary Hotel New York

4.5-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Sanctuary Hotel New York is a smoke-free property.

Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemestry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sagar

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Muhammad, Schenectady

Traveled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of New York
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place was great and great location
Stayed 2 nights in Apr 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, hotel was very clean & the staff was great. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

8/10 Good

ROHADI

Traveled with group
Liked: Cleanliness, amenities
The location is convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lobby smelled smszing
Stayed 1 night in Mar 2025

2/10 Terrible

Angelina

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Excuses

Some of the issues is Hotels.com fault However; I hate when the staff states “well you booked on a third party app” when there is an issue. If your hotel is on the app, then treat that third party as a partner and take care of your customers.
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small room, no wardrobe or drawers sufficient for 2 people over 5 days. No dressing gowns as advertised, breakfast and wi fi states free but have to pay service cost of 30 dollars a day. Location good but very noisy
Stayed 5 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew, Royal Exchange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Norwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Service!

One of the best hotels I've ever experienced in NYC. The staff go above and beyond and the overall vibe is incredible. Can't recommend enough :)
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

A wonderful place to stay!

This was my second time staying at this hotel.. and I will stay here every time! The location is very close to Times Square and very close to Broadway as well. The rooms are on the smaller side but are comfortable and the staff/service is top notch!
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The thermometer in the room malfunctioned the first night but the staff was amazing and moved us to two other rooms. After it was fixed we moved back. They waved $30 off the fee. My daughter fractured her foot before the trip and was in a wheelchair/scooter. The staff couldn’t have been more helpful. It is a lovely hotel with an amazing staff and I would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tera

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite City Hotel

From the front desk to the room service, the service was excellent. The room are so tasteful, elegant and comfortable! I will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Maureen, Morrisville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Sanctuary New York. The lobby area is lovely. The rooms are small but nicely appointed. We visited Haven Rooftop for Brunch, and the food was very good. On our check-out day, the hotel held our bags for us so we could go out around the town. There was also a free continental breakfast offered, that I didn't know about when I booked the hotel and was pleasantly surprised to find out about it. We didn't use the feature but it was nice to know it was there. And the price was great for the location.
Stayed 1 night in Mar 2025