Sheraton New York Times Square Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Exterior
55-inch flat-screen TV with cable channels, TV, pay movies
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    2 min walk
  • Broadway Theatre
    2 min walk
  • Carnegie Hall
    4 min walk
  • New York, NY (LGA-LaGuardia)
    36 min drive

Room options

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Non Smoking, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Non Smoking, City View

  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, City View

  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton New York Times Square Hotel

Hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 33 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 36000 square feet (3344 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton New York Times Square Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Hudson Market - This café specializes in American cuisine and serves breakfast only.
Library Bar - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business center
  • Conference center (36,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1209 out of 3001 reviews" "
Rating 8 - Good. 770 out of 3001 reviews" "
Rating 6 - Okay. 506 out of 3001 reviews" "
Rating 4 - Poor. 254 out of 3001 reviews" "
Rating 2 - Terrible. 262 out of 3001 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gina Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of places and shops
Stayed 5 nights in Sep 2024

8/10 Good

Meredith

Stayed 1 night in Aug 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Near theaters and other New York sights.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pratheepan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

LINDA

Stayed 3 nights in Aug 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and the most comfortable bed I ever slept in 5 stars
Stayed 1 night in Sep 2024

10/10 Excellent

neftali

Stayed 4 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value NYC Midtown hotel.
This is our go-to hotel for NYC - it’s perfectly located, the rooms are a good size and the beds and bedding are great quality so ensure a good nights sleep. The hotel is always spotless and the staff are great. The higher uptown-facing floors can give a great view too! All in all it’s the best value stay in Midtown.
Stayed 8 nights in Sep 2024

6/10 Okay

Anthony

Stayed 5 nights in Sep 2024

8/10 Good

Cathleen

Traveled with family
Liked: Cleanliness, staff & service
This was our second stay at the Sheraton. Not as good as our last visit but will come back!! The check in/out lines were very long - only two of the front desk kiosks were being utilized. The light in our bathroom mirror was broken. But overall, the facilities are nice and the staff is very friendly!! We'll be back!
Stayed 1 night in Sep 2024

6/10 Okay

JINFENG

Traveled with family and small children
Not too clean
Stayed 5 nights in Aug 2024

8/10 Good

Mary Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton New York Times Square is a perfect location to access all attractions in New York, therefore we are repeat customers.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

6/10 Okay

Bianca De

Traveled with family and small children
Hit or miss whether your room would be wiped down or vacuumed…it was either one or the other
Stayed 4 nights in Sep 2024

6/10 Okay

Isabelle

Windows were very dirty, long line up for breakfast,
Stayed 5 nights in Sep 2024

6/10 Okay

DORISNELL

The cleaning of the hotel not the best, many of the staff unprofessional
Stayed 2 nights in Sep 2024

6/10 Okay

Barby-Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a very convenient area for walk ability, the subway. Great service, very clean. I didn’t like that you had to pay for wifi, and you couldn’t watch football, and the rooms were small. All in all it was a good experience.
Stayed 5 nights in Sep 2024

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2024

10/10 Excellent

Yuleidy

Stayed 4 nights in Aug 2023

2/10 Terrible

sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

J Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel location walkable distance from everything I was looking forward to seeing in New York!
Stayed 3 nights in Sep 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness
Disgusting stains on quilt.
Stayed 4 nights in Sep 2024