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Sheraton Tribeca New York Hotel

4.0 star property

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View from room
Lobby
Down comforters, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom | Down comforters, pillowtop beds, in-room safe, desk
Presidential Suite, 1 Bedroom | Private kitchen | Fridge, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
370 Canal Street, New York, NY, 10013
  • New York University
    ‪10 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • Brooklyn Bridge
    ‪3 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Patio

Room, 2 Double Beds, Patio | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Patio

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Down comforters, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 980 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 438 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Lounge

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Tribeca New York Hotel

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Housekeeping is available on request.
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 880 square feet (82 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.

Sheraton Tribeca New York Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro by Sheraton - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 940 out of 1626 reviews
Rating 8 - Good. 419 out of 1626 reviews
Rating 6 - Okay. 145 out of 1626 reviews
Rating 4 - Poor. 57 out of 1626 reviews
Rating 2 - Terrible. 65 out of 1626 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abdourahamane, Bronx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Canal st. Isn’t safest place.
Stayed 1 night in Mar 2025

10/10 Excellent

Sadie

Liked: Cleanliness, amenities
Amazing!!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Erkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, all the metro lines are in a walking distance. Nicely situated between Tribeca and SoHo. Beds were comfy and room got cleaned daily. Hotel is a bit old and one of the elevators were not working but it didn't bother me too much as I was on the 4th floor. However, it could have been very annoying if I were staying at higher floors.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and stay!

Amazing hotel, great location and we lucked out and had a room with a view of the Empire State Building. Will definitely be returning to this hotel. Check in and check out was a breeze, room service was timely and efficient and the room size is a nice change from the typical NYC shoeboxes.
Stayed 4 nights in Feb 2025

10/10 Excellent

Davon

Stayed 5 nights in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guys. Limited food options.
Stayed 3 nights in Jan 2025

8/10 Good

Shula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 3 nights in Feb 2025

8/10 Good

Sulagna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Meaghan

Stayed 3 nights in Feb 2025

10/10 Excellent

Melvin Jr

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Beds were very comfortable and house keeping did a fantastic job everyday refilling towels, toiletries and making our beds even with all our clothes being a mess.
Stayed 3 nights in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Sheraton. Nice as expected despite the room is tight and small it’s clean and up to date. Liked bottle water was provided at check in! There was wind noise if the room is on the side next to the higher building.
Stayed 1 night in Feb 2025

10/10 Excellent

Drew

Stayed 7 nights in Feb 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would happily return

Phenomenal location! Pleased with the staff and amenities but there was a mildew smell in the accessible room. Unfortunately the property was sold out so I couldn’t change rooms. I loved that there is an ATM on site, making shopping easier and safer on Canal Street. Great property overall, I would definitely return.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kim Anh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right by multiple subway stations. Walking distance to Soho and Chinatown. Very kind and friendly staff.
Stayed 4 nights in Feb 2025

8/10 Good

Gwen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Tribeca is great. We appreciate the coffee shops n room and the gym. The staff are helpful and friendly. We will stay again.
Stayed 10 nights in Feb 2025

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 2 nights in Feb 2025

8/10 Good

Mark, Seattle

Traveled with family
Liked: Cleanliness, staff & service
The hotel was fine for the price we paid and convenient to public transportation, WTC, Ghostbusters fire stations and uber from EWR - staff is super friendly. rooms (high floor) has nice view ("peekaboo" of Brookly bridge at the horizon). Its is an OLD building and old furniture, water from sink is sometimes brownish. elevators are slow and often crowded. keep in mind "its NYC". what would qualify in ROW for 2.5 or 3 stars can call themselves 4 stars in NYC. if expectations are "accordingly", it is a fine enough place to stay.
Stayed 4 nights in Feb 2025

8/10 Good

Dagon

Traveled with partner
Liked: Cleanliness, staff & service
The water gets very hot very quick which is great until you burn your hands trying to wash them. The bathroom fan and lights are on a motion sensor which is great until you're still for 5 seconds and it goes dark. There are 3 elevators which is great but at the time of our stay only 2 were running. The housekeeping was quick and friendly, the front desk was helpful. The property is near multiple spots to eat and lots of public transportation. Great spot for the price.
Stayed 6 nights in Feb 2025

10/10 Excellent

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would book again! Very accommodating.
Stayed 3 nights in Feb 2025