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Sheraton Tribeca New York Hotel

4.0 star property

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Photo gallery for Sheraton Tribeca New York Hotel

Enjoy a formal dining experience in our stylish dining area, featuring a long bar and elegant tables with wicker chairs.
Relax in style with a flat-screen TV, comfortable armchairs, and floor lamps in our modern lobby.
Relax in style with comfortable wicker sofas and chairs on a spacious patio overlooking the city skyline.
Enjoy a panoramic city view from the comfort of your room, featuring a large window, a plush bed, and a cozy armchair.
Relax in our spacious lobby, featuring a central seating area, bar, and reception desk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
370 Canal Street, New York, NY, 10013
  • New York University
    ‪10 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • Brooklyn Bridge
    ‪3 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Patio

Room, 2 Double Beds, Patio | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Patio

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Down comforters, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 980 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 438 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Lounge

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(194 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(30 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(58 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy a meal at our restaurant with a variety of seating options and a fully stocked bar.

Hilton Garden Inn New York/Tribeca

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1003)
$177 nightly
The price is $177 total
includes taxes & fees
Hilton Garden Inn New York/Tribeca

About this property

Sheraton Tribeca New York Hotel

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Housekeeping is available on request.
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 880 square feet (82 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.

Sheraton Tribeca New York Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro by Sheraton - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 995 out of 1695 reviews
Rating 8 - Good. 432 out of 1695 reviews
Rating 6 - Okay. 144 out of 1695 reviews
Rating 4 - Poor. 61 out of 1695 reviews
Rating 2 - Terrible. 63 out of 1695 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naketa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say James or Jason( I can not remember his name) with the front desk was really nice and had great customer service. We were upgraded which was plus for us! The location was so convenient, also it was deli right next door which was 24hrs!
Stayed 3 nights in Apr 2025

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

week stay in nyc

such a nice hotel! the room was bigger than i thought it’d be but still roomy! everything was clean, and the staff was very nice. great location and price as well!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating. Hotel can get pricey around holidays
Stayed 4 nights in Dec 2024

8/10 Good

Altaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

W Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Hyun Joo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine on every floor made it convenient. Bagel shop/convenience store and cafe benne was next door.
Stayed 1 night in Apr 2025

10/10 Excellent

Conrado

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, perfectly located
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to the city a few times a year and always stay in different areas. But we will come back to this hotel again and again…it met all expectations for safety, convenience, cleanliness, affordability, etc.
Stayed 3 nights in Mar 2025

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and in walking distance to Soho, Tribeca and subway. Rooms were not very quiet. We could hear our neighbors talking, street noise from 15 floors up and even a dog barking in the adjoining room. Would have been nice if the rooms had sound machines or earplugs offered. I did appreciate that they got our room ready early and had bag check.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

6/10 Okay

Mengmeng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rama

Stayed 3 nights in Mar 2025

8/10 Good

Juliet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club facilities Breakfast and happy hour were a much appreciated bonus
Stayed 7 nights in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Daijah

Traveled with family and small children
Disliked: Property conditions & facilities
Property made me check in 3 hours late didn’t accommodate my stay, very rude very unaware of how unsafe the outside is. Poor service
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ebelechukwu

Stayed 1 night in Mar 2025

6/10 Okay

Miranda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
On an annual business trip, I opted to stay at the Sheraton because it seemed likely that a corporate property would provide a clean and pleasant home base. For the first couple of nights, this was the case. But on one night of my stay, from roughly 11:00pm - 2:45am there were a trio of drunken neighbors in the hallway who left their small dog unattended in the room. The dog was distressed and proceeded to bark intermittently throughout the night. According to the website, an unattended pet in the room isn't allowed. On several occasions, I called the front desk to seek assistance and was told that the best they could do was email the people who had booked the room. Clearly this had no effect on the issue. An entire night with no sleep, and I had to postpone one of my early morning client meetings because of lack of rest. Despite my paying $250 a night for the room, the only recourse the Sheraton management offered was 10,000 hotel points (ie $90 to spend only if I book with them again) and a food credit for breakfast (despite all of my meals being booked out of the hotel already with clients). Effectively, the hotel failed to take care of the problem in the immediate sense of handling the noise issue or in the longterm sense of offering a room change, compensating directly for one night, or otherwise acknowledging that this issue had a real effect on my stay. Disappointing overall that guests who violated a policy were allowed to negatively affect other visitors.
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Great work.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

ashley

Traveled with partner
I know Marriott just bought the property but hotel was cramped with furniture. Just needs a nice update! Staff was very friendly and nice.
Stayed 2 nights in Mar 2025