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The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy

3.5 star property

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Photo gallery for The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy

Individually furnished, laptop workspace, free cribs/infant beds
Individually furnished, laptop workspace, free cribs/infant beds
Restaurant
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
139 Orchard Street, New York, NY, 10002
  • New York University
    ‪14 min walk‬
  • Brooklyn Bridge
    ‪3 min drive‬
  • One World Trade Center
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Individually furnished, laptop workspace, free cribs/infant beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Individually furnished, laptop workspace, free cribs/infant beds

Room, 1 King Bed, City View

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Individually furnished, laptop workspace, free cribs/infant beds

Room, 2 Double Beds

  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, City View

Individually furnished, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Balcony, City View

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible w/ Roll-in Shower)

Individually furnished, laptop workspace, free cribs/infant beds

Room, 2 Double Beds (Mobility Accessible w/ Roll-in Shower)

  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible w/ Roll-in Shower)

Individually furnished, laptop workspace, free cribs/infant beds

Room, 1 King Bed (Mobility Accessible w/ Roll-in Shower)

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Individually furnished, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Balcony

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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$408 nightly
The price is $408 total
includes taxes & fees
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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy

3.5-star hotel in Manhattan
Along with a fitness center, this smoke-free hotel has concierge services and free WiFi in public areas. Housekeeping is available on request.
The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy offers 98 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness center.
The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy features a fitness center, concierge services, and an elevator. Public areas are equipped with complimentary wireless Internet access.

The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy is a smoke-free property.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder The Merchant

The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews
Rating 8 - Good. 1 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Torben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very Fine
Stayed 1 night in Jul 2025

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views and a great stay.

We had an amazing time at The Merchant Hotel. Firstly - the view was gorgeous. Such amazing big windows. The room was so clean and in great condition. Good lighting. Comfy bed. Had a fridge which is a lovely bonus. The bathroom had 2 separate shower heads - perfect for a couple's shower. The room was a good temperature which considering it was 35C out was a blessing - yet it was the freezing cold air con you get in some places. The hotel had a lovely rooftop bar with fab views and nice cocktails (though not the best in the city!). There is also a little coffee bar on the ground floor. Staff are friendly and helpful. Rooms are key-code entry which means no worrying about losing keys. Excellent location - not far from the subway and lots of cool bars around. There is a great cafe a few doors down that does amazing breakfasts ("Good Thanks") which we highly recommend. We plan to go back to NYC soon - usually we like to explore different hotels when we return somewhere but we would definitely love to stay at The Merchant again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great location for restaurants, bars and subway access
Stayed 2 nights in Jun 2025

6/10 Okay

Anne

Traveled with partner
The room was big and the bed was comfy! The coffee shop in the lobby was great - a great place to work. And the rooftop bar was cute. I like the area! However, we asked them to clean our room every day and they only did the last day. Getting more towels took forever. the hot water went out right when I needed to shower before an event. The gym was INSANELY hot like unbearable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
The location is the best, the hotel itself is super comfortable. Loved the bed, loved the cafe in the lobby and loved the staff.
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Stayed 2 nights in May 2025

10/10 Excellent

Tessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in vibrant neighborhood

The Sonder is a beautifully designed hotel, nestled into one of the coolest neighborhoods of Manhattan.Upon entering the lobby, there is a small cafe with excellent coffee and pastries. Our room was located on the 5th floor and much more spacious than the average hotel room in NY, and equipped with a nespresso machine and electric kettle which was appreciated. The best part though were our beds which were heavenly. From the comforter to the mattress it was pure bliss. Thank you for such a wonderful stay. We are already looking forward to be coming back.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had an excellent stay at Sonder the Merchant. It's brand new with beautiful gold fixtures in the bathroom, and we especially loved the location in the Lower East Side. We would definitely consider staying here again on our next NYC trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, property conditions & facilities
We have stayed at 2 NYC Sonder Locations and have been very happy with both. Clean, convenient and comfortable… and affordable! Will stay for future visits.
Stayed 2 nights in Apr 2025

2/10 Terrible

Luis

Disliked: Staff & service, property conditions & facilities
Staff was extremely unhelpful and rude. Felt like it could have been racially motivated. I will not be staying here ever again.
Stayed 1 night in Mar 2025

10/10 Excellent

PEYMAN

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and the view are beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Hotel totalmente novo, tudo impecável e de bom gosto. Chuveiro e cama excelentes, travesseiros, toalhas e roupas de cama de boa qualidade. O quarto tem um ótimo tamanho e muito funcional. As janelas grandes do chão ao teto dão uma sensação maior, super confortável. A recepção funciona 24hs e os funcionários são bastante atenciosos e solícitos. Tiveram um problema no prédio com a água quente no primeiro dia que foi resolvido em 2 ou 3 horas, mesmo assim se preocuparam em nos compensar pelo inconveniente de alguma forma. No nosso caso ganhamos o late checkout. Serviço de depósito de malas e recebimento de encomendas funcionaram super bem. Localização perfeita, na melhor rua do LES, na frente do Russ & Daughters, poucos passos do Katz, pertinho do Nolita e Soho. Caminhada tranquila para Little Italy e Chinatown. Metrô bem próximo, fácil acesso para qualquer lugar. Apenas 1 parada para Williamsburg, 2 paradas pro Brooklyn. Ficamos hospedados por 10 dias e voltaríamos com certeza!
Stayed 10 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt hotell, extra bonus för balkong med morgonsol där vi åt frukost med utsikt över takåsarna. Rummet var jättefint. Outstanding service och trevligt bemötande av supergullig personal!!! Vi kommer definitivt tillbaka.
Stayed 3 nights in Jun 2025

10/10 Excellent

Moa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We absolutely loved our stay at Sonder The Merchant! The hotel was fresh, clean, and beautifully designed. The location is perfect. It’s located on a cozy, quiet (but full with character) street in the Lower East Side, with great restaurants and shops nearby. We had a room on the 10th floor with amazing view over Manhattan. Service was also excellent — friendly and responsive. Highly recommend and would definitely stay again!
Stayed 8 nights in May 2025