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Delta Hotels by Marriott New York Times Square

4.0 star property

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Photo gallery for Delta Hotels by Marriott New York Times Square

Restaurant
Premium Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Restaurant
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$152
includes taxes & fees
Feb 9 - Feb 10

Explore the area

View in a map
340 West 40th Street, New York, NY, 10018
  • Place, New York Times Building
    ‪2 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.8 out of 10
Excellent
(46 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

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About this property

Delta Hotels by Marriott New York Times Square

4-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Delta Hotels by Marriott New York Times Square offers 310 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Delta Hotels by Marriott New York Times Square is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
NEROLAB - Onsite restaurant.
Coffee House - Onsite café. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee House
  • Lobby Bar
  • NEROLAB

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 32 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 40.00 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TBA Times Square
Delta by Marriott Hotels New York Times Square
Delta Hotels by Marriott New York Times Square Hotel
Delta Hotels by Marriott New York Times Square New York
Delta Hotels by Marriott New York Times Square Hotel New York

Delta Hotels by Marriott New York Times Square Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 468 out of 980 reviews
Rating 8 - Good. 245 out of 980 reviews
Rating 6 - Okay. 135 out of 980 reviews
Rating 4 - Poor. 55 out of 980 reviews
Rating 2 - Terrible. 77 out of 980 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Digna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful, great location!
Stayed 3 nights in Oct 2025

4/10 Poor

Farah

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was located in a convenient area and all staff were good except one . She is the manager on site or she claims to be and was my first point of contact when I called before our trip to check out the parking arrangement. She was rude and loud and yelling over the phone, which is ridiculous in a customer service position. I mean she alone will drive away all clients. This is not the first time I have stayed in Delta Marriott’s but it very well may be the last. The other thing is I found the bathroom has no proper door just a sliding and no lock , ridiculous!! That was a major turn off and the sliding door is just in front of the bed !! We paid a lot for this hotel room and expected minimum standard. The food was nice and all the other staff were nice abd helpful but if i was management i would definitely ask Kurdashia if she enjoys her job or needs a change.
Stayed 3 nights in Oct 2025

10/10 Excellent

MERRYL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about my stay was great. Thanks!
Stayed 5 nights in Oct 2025

10/10 Excellent

Dinara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. There were a few miscommunications on getting towels replaced, but that is likely due to language barriers, which is no suprise in a city like New York. The $25 credit to be used in the hotel was very helpful and a huge benefit!
Stayed 7 nights in Oct 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful! Room was clean and modern and quite spacious for a NYC hotel room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jomary, Vega Alta

Liked: Cleanliness, staff & service, property conditions & facilities
Good Property love the amenities 🤗
Stayed 5 nights in Oct 2025

2/10 Terrible

Ricardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good place
Stayed 1 night in Oct 2025

8/10 Good

Ryan

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Argie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient close to everything! Staff are really nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad

Stayed 1 night in Jun 2025

10/10 Excellent

José Cruz

Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Business traveler
Tv s are old as is tv service
Stayed 1 night in Oct 2025

6/10 Okay

ELAYNE

Traveled with family
For the price is not good
Stayed 3 nights in Aug 2025

8/10 Good

Deanne

Stayed 1 night in Oct 2025

6/10 Okay

Melanie

Liked: Cleanliness
Nice staff. Marriot shouldn’t add their name tho
Stayed 2 nights in Oct 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay at the Delta Hotel in Times Square. The room was very clean and comfortable, with everything well maintained. The staff were friendly and helpful throughout my visit, making check-in and check-out smooth and easy. The location is perfect—there are plenty of shops and restaurants just steps away. The bar downstairs also had a nice atmosphere, perfect for relaxing after a long day. Overall, an excellent experience and a great choice for anyone visiting Times Square.
Stayed 1 night in Oct 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaye

Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Stayed 1 night in Jun 2025

4/10 Poor

Angela

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formal Complaint – Delta Hotel by Marriott Times S

I recently completed a six-night stay at the Delta Hotel by Marriott in Times Square, and it was one of the worst service experiences I’ve ever had at a Marriott property. At check-in, the front desk staff were rude and dismissive. The elevators moved at a snail’s pace, and when I finally reached my floor, my key didn’t work. I had to lug my luggage back to the lobby, where the manager was unhelpful and condescending. When I asked to move my room away from the elevator, she immediately said she “wouldn’t do it.” Only after I insisted did she reluctantly agree. For a stay totaling nearly $4,000, that level of service is unacceptable. The next morning, I waited at the café for over 15 minutes without acknowledgment. When someone finally appeared, they said, “I’m the only one working.” How can a hotel in the middle of Comic Con week be so understaffed? When I returned to the front desk for help, the morning agent told me, “Yeah, the café is open,” then took a phone call mid-conversation and rolled her eyes. Between the rude café staff, dismissive front desk agents, slow elevators, and an unprofessional manager, this property demonstrated a complete lack of hospitality. I am a loyal Marriott Bonvoy member and found this experience embarrassing for the Marriott brand. I expect acknowledgment of this complaint and a clear outline of how these issues will be addressed.
Stayed 6 nights in Oct 2025

10/10 Excellent

Khashayar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time. The satff were nice
Stayed 2 nights in Oct 2025

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Arbaaz

Traveled with family
Disliked: Staff & service, amenities
Very rude manager specially the way she speaks. I was checking in early she said right now she has rooms on lower level but if we come later there is possibility on upper level. When i came later on she is rudely saying your booking is for basic and we cannot give upper level and lot of heavy tone with no manners of customer service. Room was alright but no door in washroom it was sliding and shower doesnt have door all water comes outside.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities
Clean room, great amenities
Stayed 1 night in Oct 2025