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The Benjamin Royal Sonesta New York

4.5 star property

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January 2025
February 2025

Photo gallery for The Benjamin Royal Sonesta New York

Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Laundry
  • Free WiFi
  • Housekeeping

Explore the area

Map
125 E 50th St, New York, NY, 10022
  • 5th Avenue
    ‪7 min walk‬
  • St. Patrick's Cathedral
    ‪7 min walk‬
  • Grand Central Terminal
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Studio, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Guestroom)

Standard Room, 1 Queen Bed (Guestroom) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Guestroom)

8.6 out of 10
Excellent
(62 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Double Beds

Deluxe Studio, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite Queen Bed Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Queen Bed Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

The Benjamin Royal Sonesta New York

4.5-star hotel in Manhattan
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Benjamin Royal Sonesta New York offers 209 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. 9 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

The Benjamin Royal Sonesta New York is a smoke-free property.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per day)

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 28 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 250
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Full-service spa
The following facilities are closed on Sunday and Saturday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 48.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • Laundry facilities
  • Phone calls
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 65 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 250 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Benjamin Hotel
Benjamin Hotel New York
Benjamin New York
Benjamin Hotel New York City
Benjamin New York City
The Benjamin Hotel New York City
The Benjamin
The Benjamin Royal Sonesta New York Hotel
The Benjamin Royal Sonesta New York New York
The Benjamin Royal Sonesta New York Hotel New York

The Benjamin Royal Sonesta New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1004 reviews" "
Rating 8 - Good. 233 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Felisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. Our room was spacious and well equipped. Great location as well. Close to Central Park, theater district, museums, etc. but less hectic than other midtown areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay in Midtown. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was recently renovated- nice job!!
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Disliked: Property conditions & facilities
I used to love this hotel. Its rundown, amenities are lacking, no F&B, handed water at checkin. Elevator let me out in back service area. It’s sad since it was taken over by Sonesta.
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unwelcoming Experience Overshadowed My Stay
I recently stayed at [Hotel Name], and from the very start, my experience was uncomfortable. When I arrived, the front desk staff, Vanessa, asked, "Which guest are you here to visit?"—despite the fact that I was a guest with a reservation. It was a demeaning and demoralizing question, making me feel unwelcome from the moment I stepped into the hotel. Throughout my stay, I couldn't shake that initial uncomfortable feeling, which impacted my ability to enjoy my time at the hotel. The room itself was clean, but the view was of nearby apartment buildings, which didn't add much to the experience. There was also no guide for the TV channels in the room, so I had no idea what was available. To make things worse, when I tried to watch a movie on demand, the system didn’t work. Although a tech came to assist, his efforts were unsuccessful, leaving me without that option. Overall, despite the cleanliness of the room, the poor customer service and technical issues left me feeling uncomfortable and unsatisfied throughout my stay. I hope the hotel addresses these issues for future guests.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Stayed 2 nights in Oct 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great stay, very friendly employees, comfortable room and excellent location. Highly recommend it.
Stayed 4 nights in Oct 2024

6/10 Okay

Fatemah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice and helpful. Location was great. Room and bathroom was average.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nontani

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating when we had an emergency that affected our hotel reservation; the customer service was excellent! Public transportation is nearby and very convenient and we loved that this hotel was pet friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient for visiting Manhattan.
Stayed 5 nights in Jul 2024

8/10 Good

Patrick E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Grease

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect location!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rajesh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not sure how the hotel would be. The staff were very inviting and kind. We had a room on the 11th floor corner. It was a comfortable room with a kitchen area that had a good size refrigerator that could fit a large pizza box. The rate seemed ok considering it was midtown Manhattan. The location was very convenient to the subway, pharmacy and food courts.
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 4 nights in Jul 2024

10/10 Excellent

Marcia, Madison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very kind staff!
Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
This hotel is a bit tired. One of the elevators didn't work, so the one that worked had extra load. Room cleanness was fine except didn't look like carpet had been vacuumed. Check-in staff was very pleasant but the hotel charges a ridiculous so-called "hotel facilities" fee adding up to almost $50/night on top of what is claimed to be the cost of the room and room tax.
Stayed 2 nights in Sep 2024

8/10 Good

Jean-Francois

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

marques

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being greeted by very friendly Doormen (Johnathan & Tanju especialy) while entering/exiting the hotel. Staff at the front desk matched their energy. Was disappointed that the restaurant/bar was not available.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. We walked to everything. The staff went above and beyond for myself and my daughter! Wonderful two night stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Penina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great midtown jewel.
Front desk help was exceptional. Upscale and homey vibe. Great midtown location.
Stayed 2 nights in Aug 2024

10/10 Excellent

LING-CHU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it will visit again
Stayed 3 nights in Aug 2024

4/10 Poor

Antonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really really disappointing… great location but the hotel is run down, dirty, terrible service…. The windows offer no sound protection from the streets paint peeling off the walls in the bathroom and the final straw was the air con which only operated on full blast and was incredibly noisy. When we asked for it to be fixed the staff couldn’t have cared less… terrible experience. I will never visit of recommend this hotel to anyone.
Stayed 3 nights in Aug 2024