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The Boro Hotel

4.5 star property

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Photo gallery for The Boro Hotel

Balcony 1 Bed King or Queen | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Creator video
Interior
Outdoor banquet area
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
38-28 27th Street, Long Island City, NY, 11101
  • Central Park
    ‪5 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 Bed King or Queen

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

1 Bed King or Queen

8.0 out of 10
Very good
(27 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Manhattan View Balcony 1 Bed Queen

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Manhattan View Balcony 1 Bed Queen

9.2 out of 10
Wonderful
(17 reviews)
  • 250 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double 2 Full Beds

Double 2 Full Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Double 2 Full Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Manhattan View Balcony 1 Bed King

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Manhattan View Balcony 1 Bed King

10.0 out of 10
Exceptional
(3 reviews)
  • 256 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Balcony King 1 Bed Tub

Studio Balcony King 1 Bed Tub | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Balcony King 1 Bed Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 405 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Manhattan View Balcony King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Corner Manhattan View Balcony King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Balcony 1 Bed King or Queen

Balcony 1 Bed King or Queen | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Balcony 1 Bed King or Queen

8.4 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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About this property

The Boro Hotel

4.5-star hotel in Queens
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
The Boro Hotel offers 108 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to 2 meeting rooms and limo/town car service.

Wireless Internet access is complimentary. Event facilities measuring 2500 square feet (232 square meters) include conference space. This luxury hotel also offers a fitness center, a library, and multilingual staff.

The Boro Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
The Boro Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Greek, Polish, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 24 for adults and USD 5 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 24 for adults, and USD 5 to 24 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Boro Hotel Long Island City
Boro Hotel
Boro Long Island City
The Boro Hotel Hotel
The Boro Hotel Long Island City
The Boro Hotel Hotel Long Island City

The Boro Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 575 out of 1009 reviews
Rating 8 - Good. 212 out of 1009 reviews
Rating 6 - Okay. 111 out of 1009 reviews
Rating 4 - Poor. 60 out of 1009 reviews
Rating 2 - Terrible. 51 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Industrial style but roomy & extremely clean & com

Stayed 1 night in Mar 2025

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

6/10 Okay

Joselyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was taken by surprise by the system they have set with not being able to put room service or any other services onto the room. Also no iron or iron board in the room unless you ask.
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great sized room - service can improve.

Stay was comfortable and the room was big, especially for New York. My only annoyance is that maid service is not standard daily. We were asked upon arrival if we'd like daily service. We said we would, and it was not provided. On day 3 of our 5 day stay we explicitly asked and the room was not serviced until we went downstairs and asked for a THIRD time. It was just an interesting approach. We also had to ask for towels daily. If that was fixed, would have been a flawless stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kyrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Like this property for NYC trips.
Stayed 4 nights in Mar 2025

6/10 Okay

Louis

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The best part of the hotel is David at the front desk, he is amazing. Other than that the stay itself was pretty average. The room smelt like cigarettes when we entered, but it’s okay because I brought a candle with me that got rid of the odor. The room was nice, I did expect it to be a bit bigger though. On my last day, 3/23 at 11:39AM someone knocked on the door to remind me of checkout hours, that’s a first. Out of all the hotel rooms I’ve stayed in, no one has ever knocked on the door during my check out process. I paid a good amount of money for this so I expected better. Very nice hotel, but would not stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Veah

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel, Centerville

Stayed 2 nights in Mar 2025

8/10 Good

Kris, Flushing

Good place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Carishma

Stayed 1 night in Mar 2025

10/10 Excellent

Akeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the city was just absolutely breathtaking. Definitely would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaime

Stayed 1 night in Mar 2025

10/10 Excellent

Kyriaki

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
I like that it has everything for the right price
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was bigger than i expected. The rustic charm of the room was interesting. Front staff was extremely respectful. Very walkable to train station. the surrounding area felt quiet. i would totally stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of odd room style but nice place, excellent staff, comfortable lobby
Stayed 2 nights in Mar 2025

10/10 Excellent

Maira

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Great stay. But keep in mind, there is a deposit fee asked when you arrive. . I paid $190 for the night, online. And got there and still had to give them $200 ….. it’s refundable but of course takes 5-7 business days to even get into your acc again. I’m still waiting for mine. Anywho, very friendly staff, and great area, 10/10 very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Stayed 1 night in Feb 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the industrial look of the Building Cold yet warm inviting lobby our Room was a large spacious studio w/ high ceiling with a Large Balcony and a Relaxing spa tub
Stayed 1 night in Mar 2025

10/10 Excellent

Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I did a staycation at the Boro hotel on a snowy and cold day! We had a breathtaking view of the queens boro bridge and other skyscrapers in the city. I am not a New Yorker, so I am always fascinated with tall buildings and the lights around the city.We enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Claudine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle was amazing ! She made my stay extra special. Thank you so much . The location was another plus—conveniently situated near top attractions, shopping, and public transportation, making it easy to explore the area. Overall, my experience at Boro hotel was nothing short of amazing. I highly recommend this hotel to anyone looking for luxury, comfort, and top-notch service. I can’t wait to return! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Mar 2025

10/10 Excellent

Nygeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025