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The Chatwal, In The Unbound Collection By Hyatt

5.0 star property

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Suite, 1 King Bed, Terrace (Zen) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar
Indoor pool
Reception
Exterior
Suite, 1 King Bed, Terrace (Zen) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
130 W. 44th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Director Penthouse)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom (Director Penthouse)

  • 875 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite with Terrace

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Junior King Suite with Terrace

  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Producer Penthouse)

Suite, 1 Bedroom (Producer Penthouse) | View from room

Suite, 1 Bedroom (Producer Penthouse)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Terrace (Garden)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

  • 535 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Chatwal)

Suite, 1 Bedroom, Terrace (Chatwal) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Terrace (Chatwal)

  • 730 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, View (Street)

Deluxe Room, 1 King Bed (Street) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, View (Street)

8.4 out of 10
Very good
(8 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, View (Street)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, View (Street)

10.0 out of 10
Exceptional
(2 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

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About this property

The Chatwal, In The Unbound Collection By Hyatt

5-star hotel in Manhattan
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms.
The Chatwal, In The Unbound Collection By Hyatt offers 76 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets. A pillow menu is available. 42-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, Swedish massages, and facials.
The Chatwal, In The Unbound Collection By Hyatt features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Art Deco hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

The Chatwal, In The Unbound Collection By Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Lambs Club Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The Chatwal, In The Unbound Collection By Hyatt is listed in the 2021 Travel + Leisure 500.

Languages

English, Filipino, French, German, Hindi, Japanese, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 75 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 44 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lambs Club Bar
  • The Lambs Club Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator (48 inch wide door)
  • Grab bar in shower (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1905
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are available for USD 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 51.64 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 44 per person
  • Airport shuttle fee: USD 235 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 75.0 per night
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatwal
Chatwal Luxury Collection
Chatwal Luxury Collection Hotel
Chatwal Luxury Collection Hotel New York
Chatwal Luxury Collection New York
The Chatwal Hotel New York City
Chatwal Luxury Collection Hotel New York City
Chatwal Luxury Collection New York City
The Chatwal In The Collection By Hyatt
The Chatwal In The Unbound Collection By Hyatt
The Chatwal a Luxury Collection Hotel New York City
The Chatwal, In The Unbound Collection By Hyatt Hotel
The Chatwal, In The Unbound Collection By Hyatt New York
The Chatwal, In The Unbound Collection By Hyatt Hotel New York

The Chatwal, In The Unbound Collection By Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 497 out of 630 reviews
Rating 8 - Good. 84 out of 630 reviews
Rating 6 - Okay. 28 out of 630 reviews
Rating 4 - Poor. 12 out of 630 reviews
Rating 2 - Terrible. 9 out of 630 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

huiling

good
Stayed 4 nights in Apr 2025

10/10 Excellent

Princess

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk greeted me with outstanding customer service unlike any other I was overwhelmed with joy as I was treated with the highest level hospitality, thank you for everyone at the front desk who went over and beyond to help my experience be out of this world!
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam, Scotch Plains

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly and professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Satraj

Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Flora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people made you feel like you’ve been coming there for years! A kindness
Stayed 1 night in Mar 2025

6/10 Okay

scott

Business traveler
Liked: Cleanliness, property conditions & facilities
Check in process was slow as there was one person working. The gym was extremely small and not representative of the pictures.
Stayed 2 nights in Mar 2025

8/10 Good

Heidi

Stayed 1 night in Mar 2025

8/10 Good

Harsha

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel is good but rooms are small.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

The Chatwal made our fantasy weekend in NYC even more fantastical. Perfect location. Lovely lobby and bar. Gorgeous room with motorized drapes, a Full Service Toilet(!) and a big shower. If you can splurge, this is the hotel to book.
Stayed 4 nights in Jan 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this property and I will continue to return due to the top-notch service and super convenient location. Everyone from doormen to front desk are super friendly and helpful. The hotel is in the middle of everything being in Times Square, but you wouldn’t know it from inside the hotel where it’s safe, quiet and calm.
Stayed 3 nights in Feb 2025

10/10 Excellent

Todd, Carmel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great NYC hotel right in Times Square! Very cool art deco decor and big rooms (for NYC)
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Ej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful and very helpful staff. The staff went out of their way to be of service. Liked the hot tub.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa, Fayetteville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! What an amazing hotel!! Perfect location for shopping and access to Central Park. Staff was amazing. On-site restaurant vibe was cozy and romantic, and the food was phenomenal. They went above and beyond and made this trip memorable!! I used to live in NYC and I would absolutely stay here again. Boutique hotel - not too big - not too small - over the top luxury!!

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed hotel just off Times Square in a small historic building. Staff are friendly, room was reasonably sized and well equipped. Room was not ready until 7 p.m but the hotel made up for this with free drinks and breakfast - the excellent salmon bagel is basically a massive fresh salmon on top of a huge bagel. The pool is cold and the size of a large bath tub. I’d stay again - a nice hotel overall.
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was supposed to have a view or tub and didn’t get either. Booked in advance snd requested this. Kept being locked out of room with keys not working. Someone went into the room, even though we had the privacy button on and lights were turned on.
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 5 nights in Dec 2024

10/10 Excellent

Sina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Absolutely disappointing. We booked a double room and were given one king bed for our family of five. The front desk simply told us to deal with it and that although it was their mistake they had no other rooms available and therefore could do nothing for us. My husband (who is recovering from back surgery) and I slept on the floor. I am so sad as we were making this trip to the Chatwal an annual family tradition and after the awful way we were treated we will never stay there again. Beware - I witnessed the front desk berating multiple guests. The hotel is not worth the price. There are plenty of other options nearby with better accommodations and professional, kinder staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service throughout the hotel from all staff. Big shout out to Luisa who could not have been kinder.
Stayed 5 nights in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024