voco The Franklin New York, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco The Franklin New York, an IHG Hotel

Exterior
Point of interest
Cafe
City view from property
Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Solomon R. Guggenheim Museum
    ‪7 min walk‬
  • Central Park
    ‪9 min walk‬
  • Metropolitan Museum of Art
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Accessible (Cosy, Communications)

  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Cosy)

  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed (Cosy)

  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

voco The Franklin New York, an IHG Hotel

Hotel in Manhattan
A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York, an IHG Hotel offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2020.

Voco The Franklin New York, an IHG Hotel is a smoke-free property.

Coffee Shop - Onsite coffee shop.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 45 per day)
  • Secured self parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 467 out of 664 reviews" "
Rating 8 - Good. 145 out of 664 reviews" "
Rating 6 - Okay. 25 out of 664 reviews" "
Rating 4 - Poor. 13 out of 664 reviews" "
Rating 2 - Terrible. 14 out of 664 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom was to small
Stayed 3 nights in Oct 2024

8/10 Good

Paul, Carson City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great room service!
Stayed 1 night in Oct 2024

10/10 Excellent

Lauralea

Liked: Cleanliness, staff & service, property conditions & facilities
My second stay at voco Franklin while in NYC for medical purposes. It was even better than last time! clean and quiet and walking distance to the park and museums. Lots of great food options nearby. Will stay again. Thank you for the wonderful stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small, clean, friendly hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Franklin. The staff is so friendly and accommodating! Will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff - perfect location. Tiny room but so well thought out.
Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Liked: Amenities
Very small rooms but great location
Stayed 3 nights in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Business traveler
Liked: Staff & service, property conditions & facilities
Efficiency
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The UES hotel was very charming, clean, and conveniently located. The entire staff was extremely friendly and helpful. Parking was easy with one garage across the street and another just next door. Having a self-serve "store" stocked with breakfast items, snacks, ice cream, and beverages (including wine and beer!) was a great convenience. An added bonus was the espresso machine in the lobby where any employee would make you a drink of your choosing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Stayed 1 night in Jul 2024

6/10 Okay

Cathleen

Traveled with partner
Liked: Staff & service
I chose to book here based off a suggestion and the pictures from the website. I was too happy with the size of the room when I checked in. The pictures showed a bigger space. I don’t travel too often but I usually have a small fridge provided. That was not the case here. I did like the decor and the location seemed to be in a good place. There are a lot of places to eat.
Stayed 5 nights in Sep 2024

4/10 Poor

Marie-Eve

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small quaint hotel. Great location. Staff very helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marla

Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debra, Burr Ridge

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very tight quarters but for our 3 night stay it was acgreat choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Enjoy the stay! Great coffee and close to the park. Staff were very friendly. Would recommend if you are visiting NYC.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra, Billings

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny, but clean and comfortable. Front desk staff were friendly and efficient. Easily walkable to Central Park and The Met. Lots of places to eat around the area. Surprisingly little traffic noise at night. The AC made all sorts of odd noises, but better that than not having AC at all. Perfect place for a short stay in NYC.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Staff & service, property conditions & facilities
Old building charm with beautiful upgrades
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Aug 2024