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voco The Franklin New York by IHG

3.5 star property

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Photo gallery for voco The Franklin New York by IHG

Enjoy meals in this stylish dining area with a long table, pendant lights, and a potted plant.
Step into The Franklin, a historic theater with a classic entrance featuring a wooden door and potted plants.
Relax in this stylish living room with a sofa, two coffee tables, and a geometric-patterned rug.
Relax in a stylish room with a large bed, armchair, and chandelier.
Welcome to our reception area, where guests can relax and unwind in a beautifully designed space with a central desk, seating area, and elegant artwork.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪8 min walk‬
  • Metropolitan Museum of Art
    ‪10 min walk‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible (Cosy, Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible (Cosy, Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(12 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed (Cosy)

9.0 out of 10
Wonderful
(30 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Cosy)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(11 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

voco The Franklin New York by IHG

Hotel in Manhattan
A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2020.

Voco The Franklin New York by IHG is a smoke-free property.

Coffee Shop - Onsite coffee shop.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 45 per day)
  • Secured self parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Renovated entire property - October 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 781 reviews
Rating 8 - Good. 168 out of 781 reviews
Rating 6 - Okay. 35 out of 781 reviews
Rating 4 - Poor. 15 out of 781 reviews
Rating 2 - Terrible. 14 out of 781 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and very clean rooms, and warm and helpful staff
Stayed 3 nights in Apr 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ali

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very small rooms. Location is good if you want to stay around Central Park/museums. Getting to Times Square is easily a 30 minute cab ride. Hotel does not have any dining option in house. Staff was nice and room were clean.
Stayed 2 nights in Apr 2025

8/10 Good

Constance

Stayed 2 nights in Mar 2025

10/10 Excellent

Leland

Traveled with family
Liked: Amenities, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2025

8/10 Good

Hang Fong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice, and small

The rooms are very small. With two beds inside the room, there is little space left for moving around. The bathroom has very faint lighting so very bad for putting on make up in the morning. However, there is a very big sitting and eating space near the reception area. It’s almost like a restaurant space down there. The service was excellent with free chocolate and coffee at the reception area.
Stayed 1 night in Mar 2025

10/10 Excellent

Rafik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Amenities
Stayed one night and loved it. Great staff,facilities, historic building.
Stayed 1 night in Apr 2025

10/10 Excellent

Rusty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is an affordable stay option in a great area of Manhattan. Easy walk to Central Park. Lots of good dining spots. The staff were all wonderful and very helpful when needed. Rooms are small but efficient in use of space and it’s clean and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lifang

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. It was adorable- a perfect NYC hotel. The rooms are small but so well appointed and used the space creatively. Coffee and lattes available in the lobby! Would definitely stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Safe area. Love the location.
Stayed 3 nights in Mar 2025

8/10 Good

Jean

Stayed 1 night in Mar 2025

8/10 Good

Amir

Stayed 1 night in Mar 2025

10/10 Excellent

Blake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but updated and very clean and comfortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good service a A plus
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the hotel was welcoming, hard-working and helpful. The room was clean and comfortable but small. I felt safe as a senior citizen female traveling alone. The neighbor is like everywhere in NYC: dirty and noisy and full of scaffolding.
Stayed 3 nights in Mar 2025

10/10 Excellent

CHUN CHUN B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is fantastic

I’m conflicted to leave a review. On one hand, I want to give words of praise, as they are due; on the other hand, I would like to keep this place a secret so that there’s availability the next time I visit the city.
Stayed 1 night in Feb 2025