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The Jewel Hotel, New York

4.0 star property

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Photo gallery for The Jewel Hotel, New York

Exterior
Lobby lounge
Superior Room, Terrace | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
11 West 51st Street, New York, NY, 10017
  • Rockefeller Center
    ‪5 min walk‬
  • Broadway
    ‪8 min walk‬
  • Times Square
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Kitchenette

Deluxe Suite, 1 Queen Bed, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed, Kitchenette

  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Room

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Terrace, View

Superior Room, Terrace | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Terrace, View

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

  • 356 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Accessible (Mobility)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Jewel Hotel, New York

4-star hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
The Jewel Hotel, New York offers 135 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

The Jewel Hotel, New York is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 miles (USD 40 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 40 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jewel facing
Jewel facing Rockefeller
Jewel facing Rockefeller Center
Jewel facing Rockefeller Center Hotel
Jewel facing Rockefeller Center Hotel New York
Jewel facing Rockefeller Center New York
Jewel Rockefeller
Jewel Rockefeller Center
The Jewel Facing Rockefeller Hotel New York City
Jewel facing Rockefeller Cent

The Jewel Hotel, New York Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1612 out of 2133 reviews
Rating 8 - Good. 333 out of 2133 reviews
Rating 6 - Okay. 102 out of 2133 reviews
Rating 4 - Poor. 45 out of 2133 reviews
Rating 2 - Terrible. 41 out of 2133 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Stay!

I had a wonderful experience staying at The Jewel Hotel. Its location was excellent, if felt safe and clean, and the price was surprisingly reasonable for a mid-town location just steps from Rockefeller Plaza.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities, room comfort

Great location

I was surprised that my room was not serviced while I was out during the day, even though the do not disturb sign was not on the door. And there was no mention during check-in that I needed to notify them if I wanted at least the bed to be made, trash picked up or fresh towels. The carpet looked a bit dull, like it needed a cleaning. Other than that lobby staff was very pleasant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect comfy pick in midtown

Always a pleasure staying here; the staff goes above and beyond to make you feel welcomed and at home. As always, thanks!
Stayed 7 nights in Feb 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect boutique hotel ideally located near Rockefeller Center.
Stayed 1 night in Feb 2025

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a corner room overlooking the city and could see Radio City Music Hall and through a reflection could see the lights from the Christmas tree at the Rockefeller center. It was magical! And mostly quiet even though we were above the street. 10/10 would stay here again! Staff super nice and extremely helpful. In the middle of the city and walking to Times Square was a breeze. Nothing wrong with this hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The window cleaning equipment lines were extremely noisy with the wind.
Stayed 4 nights in Feb 2025

10/10 Excellent

Vernon

Liked: Cleanliness
Lovely coffee lounge, great location and nice, friendly, helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Feb 2025

10/10 Excellent

Piaja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, rooms are nice and clean,terrace views are beautiful, staff was very nice check in was super easy. Very accessible to trains and buses. In the heart of Rockerfeller Center so many things to do
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like places that are hidden behind a door that almost no one notices. Behind the door, we felt cared for and appreciated. Great front end team and I am sure everyone that we did not see contributed to our comfortable and memorable visit.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicholle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Stayed 5 nights in Feb 2025

10/10 Excellent

Samar

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, modern. Rooms have everything that you need and then some. The location could not better. We can walk to everything we want to see and do. We have stayed with them on three different visits
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Stayed 1 night in Feb 2025

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

service was sub-par: had to request clean towels two times; workers were laying new carpet in the adjacent room which resulted in considerable noise (pounding; grinding) and inability to access the elevator as they stored the old carpet in the hallway. Cleaners neglected to clean the closet (prior guest left boots and socks). Bedsheets were dirty (i.e., various fresh stains).
Stayed 2 nights in Feb 2025