Along with a restaurant, this smoke-free hotel has a health club and 24-hour room service. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
The Lucerne Hotel offers 202 accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and limo/town car service. This business-friendly hotel also offers a health club, a vending machine, and multilingual staff.
The Lucerne Hotel is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Nice Matin - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.
Languages
Chinese (Mandarin), English, French, Hebrew, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 0.2 miles (USD 60 per day)
Limo/town car service
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 35 to 35 for adults and USD 35 to 35 for children
A restaurant
Restaurants on site
Nice Matin
Things to do
Health club
Family friendly
In-room crib
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business center
Conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
1 building
13 floors
Banquet hall
Built in 1904
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium digital channels
Food and drink
24-hour room service
More
Air conditioning (climate-controlled)
Desk
Eco-friendly toiletries
Individual decor
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 35.00 to 35.00 for adults, and USD 35.00 to 35.00 for children
Nearby parking fee: USD 60 per day (984 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Lucerne
Lucerne Hotel
Lucerne Hotel New York
Lucerne New York
Lucerne Hotel New York City
The Lucerne Hotel Hotel
The Lucerne Hotel New York
The Lucerne Hotel Hotel New York
The Lucerne Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around.
Our room (two double beds) was spacious, clean and comfortable.
Staff were friendly and helpful.
I would recommend and would definitely stay again.
Gillian
Stayed 5 nights in Feb 2025
6/10 Okay
Elsie
Traveled with family
Feb 26, 2025
Liked: Cleanliness
Good location
We stay at the Lucerne only because it’s one of the only hotels on the Upper West Side, and it’s closest to where our friends and family live. It has few amenities (other than Nice Matin), and the bedroom decor is not very attractive.
Heating unit didn’t work at all in my room. Pillows were incredibly uncomfortable. Room randomly creaked night.
Kevin
Stayed 2 nights in Feb 2025
2/10 Terrible
Elisabeth
Feb 25, 2025
Elisabeth
Stayed 1 night in Feb 2025
8/10 Good
BARRY
Traveled with group, Traveled with family
Feb 25, 2025
LUCERNE HOTEL - nice location
The Lucerne Hotel has a nice location on the UWS and its staff is friendly, rooms clean and comfortable with decent views of 79 th and AMSTERDAM. My problem is not with them but with the virtually useless HOTELS. Com with whom I unfortunately booked the reservation. I realized about a week prior to our stay that we would just require 1 night not the 2 night duration we initially booked. After. trying to locate the HOTELS. Com phone number for 30 minutes spoke to a clearly incompetent worker who told me I needed to cancel the initial reservation and start over making a brand new one for 1 night. I protested as this seemed unnecessary and he relented telling me after 20 long minutes on the phone that this was done and we were successfully changed to the desired 1 night stay! However - shock shock - this was no record of this change at the hotel who still had us booked and charging for a 2 night stay! After protesting and wasting another 20 minutes the hotel - still with no documentation of our revised agenda by HOTELS.com, agreed to the 1 night stay requested. I will conclude by saying HOTELS.com, jn my opinion, has no value other than to waste time and obfuscate the reservation. I will never use them again for any future booking. I urge you to avoid them as well to lower your stress level and general impairment of your mental health.
The Lucerne is in a great UWS neighborhood location with many great restaurants nearby to choose from!
Verified traveler
Stayed 2 nights in Feb 2025
6/10 Okay
Michael
Feb 24, 2025
Liked: Staff & service, room comfort
Disliked: Cleanliness
The bed sheets didn’t seem to be too clean.
In general, the room doesn’t look very clean.
I like the the the hotel. I like the location. The people who works there are very courteous and polite. It just feels a little unclear. Frankly, I will think twice before I stay in this hotel again. No disrespect. Thank you.
I was very happy with this hotel. The room was quiet, clean, and quite spacious by NY standards. (Admittedly, I was upgraded from a Queen to a King.) Check-in and check-out were quick and easy. And the subway is a very short walk away. On this trip I came to attend an event at Columbia U, so the location was perfect, but even if I were going to midtown I would choose the UWS over Times Square any day.
Beautiful building in a great location for access to all NYC fun.
So lovely to have a tall ceiling and space in the room. The restaurant downstairs has great coffee and breakfast and the staff in the hotel are very friendly.