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The Manhattan at Times Square Hotel

4.0 star property

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Photo gallery for The Manhattan at Times Square Hotel

Presidential Suite, 1 King Bed (Manhattan Floor) | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Suite, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
790 7th Ave, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪4 min walk‬
  • Rockefeller Center
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Manhattan Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (Manhattan Floor)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area Manhattan Floor)

Suite, 1 King Bed (Living Area Manhattan Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area Manhattan Floor)

  • City view
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Mobility Accessible (Roll-In Shower)

  • City view
  • 1016 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Manhattan Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds (Manhattan Floor)

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Manhattan Floor)

Presidential Suite, 1 King Bed (Manhattan Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 King Bed (Manhattan Floor)

  • City view
  • 1200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Living & Dining Area Manhattan Floor)

Suite, 1 King Bed (Living & Dining Area Manhattan Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living & Dining Area Manhattan Floor)

  • City view
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Balcony

  • City view
  • 1016 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Manhattan Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed (Manhattan Floor)

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Manhattan at Times Square Hotel

4-star hotel in Manhattan
This hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Other amenities include a coffee shop/cafe, self parking, and concierge services.
The Manhattan at Times Square Hotel offers 685 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. A 24-hour business center is on site at this 4-star property. This eco-certified hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Self parking on site (USD 72 per day)

Food and drink

  • Daily continental breakfast available 6:00 AM to noon for a fee: USD 15 for adults and USD 15 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 22 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Service fee: USD 45.9 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Self parking fee: USD 72 per day
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Manhattan Hotel
Manhattan Times Square
Manhattan Times Square Hotel
The Manhattan At Times Square
The Manhattan at Times Square Hotel Hotel
The Manhattan at Times Square Hotel New York
The Manhattan at Times Square Hotel an IHG Hotel
The Manhattan at Times Square Hotel Hotel New York

The Manhattan at Times Square Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 864 out of 4382 reviews
Rating 8 - Good. 662 out of 4382 reviews
Rating 6 - Okay. 862 out of 4382 reviews
Rating 4 - Poor. 824 out of 4382 reviews
Rating 2 - Terrible. 1170 out of 4382 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Jeannette

Liked: Cleanliness
Disliked: Room comfort
Tired
Room steaming hot. Woken by screaming fighting guests in the hallway. Comfortable bed. Barely there shower. Very clean. Nice staff. Gave us a discount, because of the noise problem.
Stayed 1 night in Jan 2025

6/10 Okay

Dorie

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Old/outdated but priced reasonably for Times Sq
The hotel is fine. It’s affordable for a reason. It was clean enough but the rooms are incredibly worn and tattered. The beds were fine. Service was fine. Definitely no frills and the WiFi only worked sometimes. Ok for the price.
Stayed 2 nights in Jan 2025

4/10 Poor

Josiane

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Jason

Stayed 1 night in Jan 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very convenient
Stayed 2 nights in Jan 2025

2/10 Terrible

Melissa

Stayed 1 night in Jan 2025

4/10 Poor

Peggy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Peeling paint on ceiling and walls. Carpet old and dirty. Not enough towels. Requested towels and it took a long time to get them.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location
This hotel ended up being the perfect place to stay for our girls trip long weekend. It was only a couple of blocks walk from Times Square and Rockefeller Center, so it was easy to get to the things we came to see. The front desk was always busy, so there was always a wait to talk to a desk attendant. We were also on the 21st floor and it was sweltering hot for being the middle of winter, but luckily we were able to crack the windows and obtain a fan from the hotel staff and that helped cool down the room. Overall, we would definitely stay there again.
Stayed 3 nights in Dec 2024

6/10 Okay

Teresa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Non renovated rooms are 👎
While the service was wonderful the hotel is only partly renovated, which are the pictures you see on hotels.com. We needed 2 beds so we had to opt for the non renovated rooms. They are old, dirty, and falling apart. Literally. I had to clean something red off the back of the bathroom door because I couldn’t stand to look at it anymore. The phone didn’t work, the desk lamp didn’t work, there is no mini fridge, the tub is slippery af, the TV had a crack in it, and for a nonsmoking hotel our floor smelled like cigarettes the entire time. (9th floor). Now we didn’t spend much time in the hotel so it was tolerable but they really need to be honest about the conditions of the entire hotel, not just the king size bed renovated rooms. To their credit, at check in they let us look at the rooms first but we needed 2 beds in the room to accommodate our party so we couldn’t move to the king rooms.
Stayed 4 nights in Jan 2025

6/10 Okay

Kemraj

Traveled with family
Liked: Staff & service
The interior of the hotel was from the 1980's, carpeting, the windows were stuck, no fresh air window unit, bathrooms were from 1980's, they had no common area spaces for their ala carte breakfast.
Stayed 2 nights in Dec 2024

6/10 Okay

Kornelia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was advertised on expedia with free parking. In reality it was 72 dollars. TV was not working at all.
Stayed 1 night in Jan 2025

6/10 Okay

Judith

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is under renovation and the room was very outdated. Don’t know what the renovated rooms look like! Location is absolutely wonderful as well as the staff!
Stayed 1 night in Jan 2025

8/10 Good

Brandon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The updates to the hotel are coming along but that means there's construction noise going on. The staff was very accommodating, helping my wife get checked in a little early. And they did a great job managing the chaos during NYE. We'll give them another shot if we want to stay in the heart of NYC!
Stayed 3 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

JANUQATTER

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Dec 2024

2/10 Terrible

OKSANA

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me an extra 192 USD with no invoice and no explanation of what it was for. Probably for the terrible coffee I made in the morning. I tried to reach them multiple times, but no one was available. Stay better away from this place

2/10 Terrible

Ernesto

Stayed 1 night in Dec 2024

6/10 Okay

yanna

Disliked: Property conditions & facilities
Bed and overall room were clean and the staff helpful, however the property is in desperate need of renovation as there are holes in walls and the bathtub was like walking on a surfboard?
Stayed 2 nights in Jan 2025

4/10 Poor

Enza maria

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Service bad mattresses
Stayed 6 nights in Dec 2024

4/10 Poor

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Elizaveta

Traveled with family
Perfect location for New York vacay
Nice location. Clean and fancy hotel. Great service. Cleaned the room every day.
Stayed 2 nights in Jan 2025

8/10 Good

Manuel

Traveled with family
Liked: Amenities
Great location & excellent customer service. Any issues we had were resolved immediately. Only complaint is that room was outdated and furniture needs a makeover. Bathroom and room was clean. We arrived early so they let us check our bags in while we went to get some lunch. Overall good experience and would recommend.
Stayed 4 nights in Jan 2025

2/10 Terrible

rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby was fine. The girl who checked us in was nice… Other than that it was terrible. Room was dirty. The shower floor was stained yellow. The wire was spliced with exposed wire nuts for the light next to the bed. The bed was awful. We only had 1/3 roll of toilet paper in the entire room and resorted to Kleenex. TV guide did not correspond with the channels. I believe they also charged an extra no refundable fee at the desk when we checked in that we were not made aware of in advance. We have not had a room that bad in a long time.
Stayed 2 nights in Jan 2025

2/10 Terrible

Junaid

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Stay Ever – Rude Staff and Unjust Char
I had an absolutely terrible experience at this hotel. The staff was incredibly rude and unhelpful from the moment I checked in. They made me feel unwelcome and dismissed any concerns I raised. To make matters worse, they charged me a $250 smoking fee, even though I never smoked in the room. I tried to explain this to the front desk, but they refused to listen and were condescending throughout the process. It felt like they were looking for excuses to charge extra fees. The room itself was poorly maintained, with a lingering smell (probably from previous guests) and dirty carpets. The lack of cleanliness made me question the overall hygiene of the property. This hotel clearly has no regard for customer service or fairness. Save yourself the headache and avoid this place at all costs! Make sure to adjust the tone and details to match your actual experience while keeping the review honest and factual.
Stayed 1 night in Jan 2025