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The Plaza - A Fairmont Managed Hotel

5.0 star property

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Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Premium bedding, down comforters, minibar, in-room safe
Gatsby Suite King | View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
768 Fifth Avenue, New York, NY, 10019
  • 5th Avenue
    ‪3 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • Times Square
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 475 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View (Carnegie Park)

Suite, 1 King Bed, Park View (Carnegie Park) | View from room

Suite, 1 King Bed, Park View (Carnegie Park)

  • 1001 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pulitzer 5th Avenue)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Pulitzer 5th Avenue)

  • 1001 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed Edwardian Suite

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed Edwardian Suite

  • 1001 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, down comforters, minibar, in-room safe

Junior Suite King

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom Penthouse Suite

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Room King

Premium bedding, down comforters, minibar, in-room safe

Terrace Room King

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

View from room

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

  • 1000 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe 2 Queens

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queens

  • 550 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe) | Premium bedding, down comforters, minibar, in-room safe

Family Room, 2 Queen Beds (Family Grand Luxe)

  • 625 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue) | Premium bedding, down comforters, minibar, in-room safe

Suite, Multiple Beds (Vanderbilt 5th Avenue)

  • 1496 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Luxe King Room

Premium bedding, down comforters, minibar, in-room safe

Grand Luxe King Room

  • 730 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Plaza - A Fairmont Managed Hotel

5-star hotel in Manhattan
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and massage/treatment rooms. Housekeeping is available on request.
The Plaza - A Fairmont Managed Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guerlain Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The Plaza - A Fairmont Managed Hotel features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. This 5-star property offers access to a 24-hour business center, 9 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 21496 square feet (1997 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

The Plaza - A Fairmont Managed Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
The Palm Court - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Champagne Bar - This brasserie specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Champagne Bar - This restaurant serves lunch and dinner. Open daily.
The Plaza Food Hall - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM
  • Limo/town car service
  • Covered valet parking on site (USD 110 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 60 per person
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Champagne Bar
  • Champagne Bar
  • The Palm Court
  • The Plaza Food Hall

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Shopping

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 109 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per day
  • Resort fee: USD 74.58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 60 per person
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Covered valet parking fee: USD 110.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 109 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel
The Plaza A Fairmont Managed
The Plaza A Fairmont Managed Hotel
The Plaza - A Fairmont Managed Hotel Hotel
The Plaza - A Fairmont Managed Hotel New York
The Plaza - A Fairmont Managed Hotel Hotel New York

The Plaza - A Fairmont Managed Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 118 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Theresa Margaret

Traveled with family
Liked: Staff & service
Many large group reservations for guests were made at the Champaign Bar which was annoying and hostess was rude and obnoxious. The purpose of the lobby space is to be available to all patrons. Dirty dishes were left outside guest suites for hours on end. And there were TOO many entries into the suites throughout the day - entering to clean the room once is more than enough. The front entrance lobby was constantly cluttered with tourist, which made it frustrating to enter and leave the property. For the amount paid - I am disappointed and will most likely not return.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical stay. We loved every second. Special shout out to Freddie the doorman , and jaun the house car driver. They both are great and very kind. Just a great trip
Stayed 4 nights in Dec 2024

10/10 Excellent

Willard Allen Phillips, brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing….. simply amazing!!!!
Stayed 3 nights in Nov 2024

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Room was dated. Torn carpet, stains on seats.
Stayed 3 nights in Dec 2024

10/10 Excellent

kaitlin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Plaza!
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle, West palm beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rude to me
Stayed 5 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it
Stayed 3 nights in Nov 2024

10/10 Excellent

Darrin

Stayed 2 nights in Nov 2024

10/10 Excellent

Liam

Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
What's not to love... it's The Plaza!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered the property, everything was exquisite! Each department was amazing and wonderful, from the front desk to housekeeping. Susan was wonderful in housekeeping and always made sure our room was clean. The restaurant was amazing and everyone was so helpful. It was an amazing, first time experience for us. We celebrated my daughter's 16 birthday celebration and the staff went above and beyond to make her feel extra special. Thank you The Plaza and staff for making her dream come true. I can see this as being a new tradition for our family in many years to come!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 5 nights in Nov 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

angela

Traveled with group
Liked: Cleanliness
Change is hard.. I have history of coming to the Plaza from 1954 when my mother came with her mother on a family trip. The grandeur she has spoken of through the years. I have been staying at the Plaza since 1998 when I ran the NY marathon with two friends then shortly after took my young son for his birthday. The lobby was exquisite . The shopping was divine and magical. Even if you didn’t purchase anything you felt you were seeing something so unique and full of whimsy. The staff greeted you as if you yourself had been transported to royalty. I have memories of coming with my favorite aunt when she had terminal cancer and died at 41 shortly after our visit. Everyone went out of their way to make our trip with her daughters extra special. When the residences opened it just began feeling ordinary. Now the entrance feels tired and rushed. (The valets and bellman were very nice and chatty). The lobby is now so small people come in to gawk at the flowers and peer through the glass doors to the Palm room which felt less elegant glorious than in years past. The “champagne bar” come quasi lobby has 4 or 5 barstools and several round tables and a few couches with low tables to get a “quick” coffee or an avocado toast in the am. Unfortunately, though many employees were rushing about, it took a very long time to get a coffee and our eggs were cold. The second coffee we ordered was forgotten altogether. To get a coffee near the Plaza one must go to the Sip around the corner.(more)
Stayed 3 nights in Nov 2024

10/10 Excellent

Gilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Plaza. Everything is nearby. The hotel is so beautiful and elegant. Definitely will be coming back.
Stayed 5 nights in Oct 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST
The absolute best hotel I have stayed at! They made everything we asked for happen and even surprised us with a child sized robe for our son! The best! Gorgeous, impeccably clean, the most respectful and best service there is! And the hotel smells soooooo good!
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Stayed 3 nights in Oct 2024

10/10 Excellent

Riad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza in New York is absolutely amazing!! My time there was spectacular, from every service offered, to staff, to the entire establishment. Hand down Top Notch!! Nick, also, in the champagne Ballroom is absolutely amazing!!! Made you feel right at home by knowing your name, your drink, what snacks you want, and just overall personable!! Cant' wait to make it back to The Plaza!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Joanne, Flanders

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza is a beautiful iconic hotel. Great staff Dining/ Bar Room was excellent Comfortable and very well appointed. Wonderful family treat
Stayed 1 night in Oct 2024

10/10 Excellent

Merico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024