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The Staten Island Inn

2.5 star property

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Photo gallery for The Staten Island Inn

Standard Double Room | Pillowtop beds, desk, laptop workspace, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels
Lobby
Exterior
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
310 Wild Ave, Staten Island, NY, 10314
  • Freshkills Park
    ‪1 min walk‬
  • Staten Island Mall
    ‪6 min drive‬
  • Roller Jam USA
    ‪10 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn New York / Staten Island

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1005)
The price is $166
per night
$194 total
includes taxes & fees
Mar 8 - Mar 9
Hilton Garden Inn New York / Staten Island

About this property

The Staten Island Inn

Staten Island hotel with free in-room WiFi
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Staten Island Inn offers 93 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Staten Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

The Staten Island Inn is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Inn Hotel Staten Island
Comfort Inn Staten Island
Staten Island Comfort Inn
Comfort Inn Staten Island Hotel Staten Island
Comfort Inn Staten Island Hotel
Comfort Inn Staten Hotel
Comfort Inn Staten Island
The Staten Island Inn Hotel
The Staten Island Inn Staten Island
The Staten Island Inn Hotel Staten Island

The Staten Island Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 267 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 203 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother-Daughter NYC Trip
I actually was able to stay in an upgraded partner hotel next door, due to the Inn being used to help refugees at my time of arrival. The room, the service, and the check-in process were all amazing. The breakfast was amazing as well. The staff was remarkable. The front desk staff, whether they worked the day or night shift, was very helpful. I went into the city and came back to find my AC leaking and had some issues with the toilet, due to the weather being so cold outside. No matter what time of day or night, the maintenance people came quickly and worked efficiently to solve the problem. This made our trip wonderful. Just to know that we had a comfortable environment to come back to and rest after a long day of enjoying the city, felt great. I would definitely stay here again.
Stayed 4 nights in Oct 2022

2/10 Terrible

Katelyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon getting to the hotel, the evening before I was running the NYC marathon- I came to find out the hotel is now a homeless shelter. Not only was that shocking to me- given the marathon almost all hotels were already booked. It was extremely frustrating. This hotel needs to be taken down so others can no longer book.

2/10 Terrible

Rudolph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up for my reservation on Oct 15 and was not able to get into the property after finally getting through to the hotel from my car, I was told that all reservations have been cancelled because the hotel replaced there bookings with asylum seekers that were brought to New York City I was asked who reservation was made through and after saying Expedia I was told that Expedia sent out emails I’ve looked through every email and never received anything!! As a matter of fact I’ve received this email asking how I enjoy my stay and also emails from the hotel asking the same I made this booking in August because I was attending a wedding and coming from 2 1/2 hrs away so basically we were left stranded with nowhere to prepare for the wedding and nowhere to spend the night Thanks very good job of ruining the event!!
Stayed 1 night in Oct 2022

2/10 Terrible

Meghan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Greg

Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Stayed 1 night in Sep 2022

8/10 Good

Nur-E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Denys

Stayed 1 night in Sep 2022

8/10 Good

Derrick

Stayed 1 night in Sep 2022

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service
The location was perfect for us. We would have liked to have a microwave in the room since there is no breakfast.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2022

4/10 Poor

Clifton

Very small room. Mini fridge looked beat up. Microwave not available and no coffee maker in room. Why put coffee making items in the room without a coffee maker. Maid that was supposed to clean our room finished her shift luckily another maid cleaned our after we paid her.
Stayed 2 nights in Sep 2022

8/10 Good

evan

Stayed 1 night in Sep 2022

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable and they sheets were changed every couple of days.
Stayed 6 nights in Sep 2022

10/10 Excellent

Mark

Stayed 2 nights in Sep 2022

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

YOICHI

Stayed 1 night in Sep 2022

4/10 Poor

Vladimir

Disliked: Cleanliness
Bed
Stayed 1 night in Sep 2022

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The online add said there were microwaves and laundry. After checking in we found out that was not accurate.
Stayed 1 night in Sep 2022

10/10 Excellent

Betty, Piscataway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2022

6/10 Okay

shatae

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing ever works at the hotel the TV was broken the heated and worked correctly there was someone else's hair in my bed which implies that they never changed my sheet the bathtub was dirty I had to go out and buy some Clorox spray and clean the tub before I was able to take a shower the floor had some liquid spilled on it that had dried up
Stayed 4 nights in Sep 2022

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff
Stayed 1 night in Sep 2022

2/10 Terrible

Syed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2022

4/10 Poor

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smaller then expected, the bed was uncomfortable and pillows were sad. On top of that the toilet didn’t flush properly and I was told service would come but no one did.
Stayed 1 night in Sep 2022

4/10 Poor

Paula

Disliked: Staff & service, amenities, property conditions & facilities
Very small room
Stayed 1 night in Sep 2022