*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and meeting rooms.
Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a health club, spa services, and multilingual staff. Onsite parking is available (surcharge).
The Towers at Lotte New York Palace is a smoke-free property.
- Newspapers in lobby (surcharge)
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Business center
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Covered parking
- Secured parking
- Dry cleaning/laundry service
- Free WiFi
- Health club
- Free wired internet
- Valet parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Free area shuttle
- Spa services on site
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Total number of rooms - 176
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Free WiFi
- Free area shuttle
- Laundry facilities
- In-room childcare (surcharge)
- Refrigerator
- Microwave (on request)
- DVD player
Room Amenities
The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Room service (limited hours)
- Television
- Free newspaper
- Refrigerator
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Designer toiletries
- Desk
- Video-game console
- Premium bedding
- Pay movies
- Turndown service
- Premium TV channels
- DVD player
- Microwave (on request)
- In-room childcare (surcharge)
- In-room massage available
- Slippers
- Dishwasher
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- Free wired internet
- Free dial-up internet access
- Down comforter
- Egyptian-cotton sheets
- Pillowtop mattress
- Pillow menu
- Plasma TV
- TV size: 42
- TV size measurement: inch
- iPod docking station
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Telephone accessibility kit
- Wardrobe or closet
- Toothbrush and toothpaste available on request
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and noon on weekends.
Pomme Palais - This café serves breakfast and lunch.
Villard Restuarant - This restaurant serves breakfast only. Open daily.
Gold Room - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Visual alarms in hallways
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
Nearby Activities
Recreational amenities at the hotel include a health club.
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Utility fee: USD 23 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
- Covered valet parking fee: USD 90 per day (in/out privileges)
- Pet fee: USD 125 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 2 AM
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
Contactless check-in is available
Debit cards
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 75.0 per day.
Pet Policy
- Pets allowed for an extra charge of USD 125 per pet, per stay
- Dogs only
- Up to 25 lbs per pet
- Service animals are welcome, and are exempt from fees
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- Towers New York Palace
- Towers Palace
- Towers Palace Hotel
- Towers Palace Hotel New York
- Towers Lotte New York Palace Hotel
- Towers Lotte Palace Hotel
- Towers Lotte New York Palace
- Towers Lotte Palace
- The Towers At Lotte York York
- The Towers at Lotte New York Palace Hotel
- The Towers at Lotte New York Palace New York
- The Towers at Lotte New York Palace Hotel New York
Hotel Reviews
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