The Westin New York at Times Square

4.5 star property

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Photo gallery for The Westin New York at Times Square

Bar (on property)
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪4 min walk‬
  • Broadway
    ‪5 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking, River View

  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds (View)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View, Corner

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed

Grand Room, 1 King Bed, Corner

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (View)

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (View)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (View)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Westin New York at Times Square

4.5-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 27 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 27756 square feet (2579 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a library, and gift shops/newsstands. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

The Westin New York at Times Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Foundry Bar - This bar specializes in American cuisine and serves dinner only.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2959 out of 4757 reviews
Rating 8 - Good. 1064 out of 4757 reviews
Rating 6 - Okay. 420 out of 4757 reviews
Rating 4 - Poor. 163 out of 4757 reviews
Rating 2 - Terrible. 151 out of 4757 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff, overall, were nice! However, the restaurant on site was not that great, the service, food, and cost were less than adequate.
Stayed 5 nights in Dec 2024

8/10 Good

Ronaldo

Stayed 3 nights in Jan 2025

10/10 Excellent

Andriy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close to shopping, entertainment
Stayed 2 nights in Jan 2025

6/10 Okay

Weiwei

Stayed 4 nights in Aug 2024

10/10 Excellent

seyedashkan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a clean and quiet place with great access to time Square . Thanks
Stayed 5 nights in Dec 2024

6/10 Okay

Josefina

Traveled with family
Liked: Amenities
Disliked: Staff & service
At check in the lady was super nice. The night staff was rude and not friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, great food and very convenient to Times Square Good size rooms It may be nice though if kettles were supplied with teabags milk and sugar Overall great hotel Would recommend
Stayed 4 nights in Dec 2024

10/10 Excellent

Juana Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

MERCEDES

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel was close to time square it steps away. The hotel management was good. The rooms were average nothing special. The restroom needs updating the sink had wood on the sides that were rotting with water . Besides that it was a good location it was convenient to walk to time square, Bryant part, Central Park and Rockefeller
Stayed 4 nights in Dec 2024

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
location and accessibility
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always pending to any detail!!!
Stayed 5 nights in Dec 2024

6/10 Okay

Melissa Segura

Traveled with group
Liked: Cleanliness
The location was very convenient and we were allowed early check in at 11 which was great. Only issue is the $35 service fee charged daily. The front desk man said we can use it for room service, the hotel’s restaurant etc, when I tried to use my $35 and order some wings and fries through room service we were told they’re be an additional delivery fee. The total ended up being like $45 for some wings, me still having to pay for the delivery fee. I ended up not ordering. What I did was every night I would just order some waters up to the room but I wish the front desk would mention that for room service they charge a delivery fee(pretty dumb ). Also no fridges in rooms which kind of sucks. The bell men are very nice though.
Stayed 4 nights in Dec 2024

10/10 Excellent

sebastian

Stayed 5 nights in Oct 2024

10/10 Excellent

Donald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves this Hotel!! Everyone was very helpful and pleasant!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Fernando

Stayed 3 nights in Dec 2024

10/10 Excellent

Ana-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 5 nights in Dec 2024

6/10 Okay

Patricia Maria

Stayed 5 nights in Dec 2024

6/10 Okay

Vera

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan, Cullman

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to everything!
Stayed 3 nights in Dec 2024

8/10 Good

Pamela del, Monrovia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be able to walk to shopping and Radio City Music Hall.
Stayed 6 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2024

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and walkable to everything Just very noisy, I wish the window were soundproof
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and attentive. We had dinner for NYE at The Foundry Restaurant... They were short staffed and absolutely killed it! They all pulled together and worked it out. This was a Bucket List trip for my Mom and myself... The Westin made it nice for us. Thank You!
Stayed 3 nights in Dec 2024

10/10 Excellent

CANDACE

Stayed 3 nights in Dec 2024