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The Westin New York at Times Square

4.5 star property

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Photo gallery for The Westin New York at Times Square

Relax with a drink at the hotel's bar, featuring a long countertop and comfortable seating.
Relax in this stylish living room with a panoramic city view, featuring a large sofa, coffee table, and accent chair.
Step into the grand lobby, featuring a double staircase and plush armchairs, surrounded by a contemporary reception desk.
Relax in a cozy atmosphere with leather booths and a flat-screen TV, surrounded by framed pictures and a modern chandelier.
Experience the vibrant city atmosphere from the corner of this urban hotel, offering stunning views of the surrounding streets.

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪3 min walk‬
  • Broadway
    ‪3 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, River View

  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (View)

Premium Room, 2 Double Beds (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(93 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(358 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View, Corner (Corner)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View, Corner (Corner)

9.6 out of 10
Exceptional
(11 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(465 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(9 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(119 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(41 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Corner (View)

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(9 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

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The price is $327 total
includes taxes & fees
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About this property

The Westin New York at Times Square

4.5-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 27 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 27756 square feet (2579 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a library, and gift shops/newsstands. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

The Westin New York at Times Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Foundry Bar - This bar specializes in American cuisine and serves dinner only.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3067 out of 4826 reviews
Rating 8 - Good. 1043 out of 4826 reviews
Rating 6 - Okay. 409 out of 4826 reviews
Rating 4 - Poor. 157 out of 4826 reviews
Rating 2 - Terrible. 150 out of 4826 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA CRISTINA, Coral Gables

Stayed 4 nights in Apr 2025

4/10 Poor

A

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Apr 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to stay for my first NYC trip. It was close enough to Times Square and wasn’t noisy at all. I always felt safe walking to and from the hotel. Great restaurants and tons of sites were within walking distance. Highly recommend!
Stayed 5 nights in Apr 2025

8/10 Good

Leonard, Santa Clara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Time Square and right next to a subway station is a big plus. Especially after all day out, you can exit subway and you are almost at hotel. Similarly if you stay late at Time SQ, you can still grab some food and walk back. The hotel is reasonable with a minimum bar if you want a drink before bed. But across street or near by there are a lot of other options. I would say location is the best reason to choose this place when you visit New York.
Stayed 5 nights in Apr 2025

8/10 Good

Aliou, Durham

Liked: Cleanliness
Great location.
Stayed 5 nights in Apr 2025

8/10 Good

Linda

Traveled with family
Liked: Amenities
Staff was very protective of guests, housekeeping staff was excellent, all staff very friendly & very helpful! Will definitely stay there again & recommend to friends & family!
Stayed 4 nights in Apr 2025

10/10 Excellent

Rion, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay !!!
Stayed 4 nights in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

FRANKLIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in the heart of it this is the place to stay. Little crazy being that it is in Times Square but convenient to everything. Rooms could use some updating and better lighting.
Stayed 4 nights in Apr 2025

10/10 Excellent

Florence, Savannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin in Times Square was in a great location with alot of shops and eatery near. Other locations were walkable from here as well like the Summit, Grand Central Station, Central Park, The Rockefeller Center. We were there for 4 days. The hotel was nice, clean and the bed was very comfortable! I will definitely be staying here on our next visit.
Stayed 3 nights in Apr 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Reuben

Stayed 3 nights in Mar 2025

10/10 Excellent

Huazhou

Stayed 4 nights in Apr 2025

2/10 Terrible

Adeeb David

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The Westin Times Square has a convenient location — close to Times Square, Penn Station, Broadway, and great restaurants — but the condition of the hotel and room was extremely disappointing. From the start, the room had a strong, unpleasant odor. The carbon monoxide detector kept chirping— not constantly, but loud and often enough to be disturbing. We had to open the window just to get it to stop, and the front desk response was simply, “If it goes off again, call us.” There was old food left in the beverage fridge, and the bed sheets had yellow stains that housekeeping missed twice before finally replacing them. The room phone didn’t work, and an engineer came up just to tell us to dial “0” because the system was outdated. We had to use our personal cell phones to call the front desk for any issues. The cleaning staff clearly doesn’t do a thorough job. From the fridge, to the stained sheets, to the general condition of the room, it was clear cleanliness wasn’t a priority. The lighting in the room was poor — and the only way to get decent light was to open the window, but that meant facing directly into nearby apartment buildings, which forced us to close the blinds again for privacy, bringing us right back to gloomy lighting. The wallpaper was peeling, the ceiling above the shower showed signs of water damage, and overall the room felt neglected and outdated. The staff was polite and courteous, but they’re working in a hotel that’s well below the standard the Westin na
Stayed 3 nights in Apr 2025

8/10 Good

Krissi

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overall a good place to stay

I chose this hotel for the two Queen beds rather than two double beds most hotels offer. The room was clean, beds comfortable, hotel was quiet, but it is rather old and a few things didn’t work. The mini fridge and safe were broken, the shower didn’t drain so you stood in almost a foot of water while you showered. The curtains and blackout shade were old and discolored and the paint on the walls were chipped. It’s been well used and shows it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Morgan, Summerville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom shower was not clean. Old food left in refrigerator. Other than these two things everything else was perfect.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Liked: Property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerika

Traveled with family
Liked: Amenities
I just did not like the hotel fee per night
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelvyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and prime location. Near everything. Beds are super comfy and clean. They always strike to please you. I would stay again any day.
Stayed 5 nights in Apr 2025

10/10 Excellent

Isabel L. De

Traveled with group
Liked: Amenities, property conditions & facilities
Excellent hotel with excellent location
Stayed 7 nights in Apr 2025

8/10 Good

Tamara

Traveled with family
Room was cleaned daily and fresh towels delivered. Property is centrally located, close to Times Square, Broadway, train station access, lots of restaurant choices.
Stayed 4 nights in Apr 2025

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Anitonette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Times Square!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time to NYC and I think I finally found my favorite hotel at the Westin. The bed and pillows were extremely comfortable. Our room had amazing views. The hotel is very close to Time Square and the theaters, and a cool jazz club called Birdland. There’s a shake shack right there as well. I liked how we were close to everything but not immediately in time square as it was a little quieter. The staff was very friendly and helpful when needing a taxi. I’ll definitely return!
Stayed 3 nights in Apr 2025