The Westin New York Grand Central

4.5 star property

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Photo gallery for The Westin New York Grand Central

View from property
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar
Meeting facility
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
$329
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
212 East 42nd Street, New York, NY, 10017
  • Grand Central Terminal
    ‪5 min walk‬
  • Rockefeller Center
    ‪12 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

Presidential Suite, 1 King Bed

  • 1035 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 720 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(188 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(181 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(238 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed, View

9.2 out of 10
Wonderful
(28 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(26 reviews)
  • 351 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(171 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(13 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Westin New York Grand Central

4.5-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center and 16 meeting rooms.

This luxury hotel also offers a 24-hour fitness center, a garden, and laundry facilities. Parking is available onsite for a surcharge.

The Westin New York Grand Central is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Reviews

The Westin New York Grand Central Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2452 out of 3539 reviews
Rating 8 - Good. 637 out of 3539 reviews
Rating 6 - Okay. 240 out of 3539 reviews
Rating 4 - Poor. 117 out of 3539 reviews
Rating 2 - Terrible. 93 out of 3539 reviews

Reviews

8/10 Good

Catherine, Houston

Stayed 4 nights in May 2025

8/10 Good

Christian

Stayed 3 nights in Jun 2025

10/10 Excellent

Doris

Stayed 3 nights in Jun 2025

10/10 Excellent

Dheeraj

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great stay. Much better than the crowd frenzy at Times Square
Stayed 3 nights in Jun 2025

10/10 Excellent

Tania Fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The cleanliness was truly excellent — everything was spotless, fresh, and well-maintained throughout my visit. The housekeeping team did a fantastic job every day. I felt very comfortable and relaxed thanks to the high standards of hygiene. Highly recommended!
Stayed 6 nights in Jun 2025

10/10 Excellent

Sheila E

Liked: Cleanliness, amenities, property conditions & facilities
I'm a New Yorker and this was my 1st time
Stayed 3 nights in Jun 2025

10/10 Excellent

MARY

Stayed 4 nights in Jun 2025

8/10 Good

Ariston

Stayed 1 night in May 2025

10/10 Excellent

Luis Alexis Diaz

Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Stayed 4 nights in Jun 2025

6/10 Okay

christine, littleton

Traveled with family
Disliked: Cleanliness
Housekeeping services not great. Our bathroom was dirty upon check-in in and wasn't cleaned daily. Had to ask. Even when we left the room and came back it was clear very little was done. Only replacing towels. Very dusty and black mold in shower and hair
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer R.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Keep up the great work!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Jun 2025

10/10 Excellent

Jorge Javier Espejo

Stayed 3 nights in Jun 2025

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in to the city early and the front desk was very accommodating in letting us checked in early because we were tired from our flight in. THANK YOU to the Grand Central Team!
Stayed 4 nights in Jun 2025

8/10 Good

MIHAELA

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and staff and clean comfortable rooms
Stayed 4 nights in Jun 2025

8/10 Good

Ana, Culver City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Grand Central Station. Planned a day trip to Southampton and the stay at this hotel was perfect! The hotel is well maintained and comfortable beds, room size was large for NYC standards.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Great day
Stayed 3 nights in Jun 2025

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though you could hear the street noise (29 floors up), it wasn't overwhelming. The hotel is beautiful, well managed and thenlication is perfect for accesa to times square, broadway area, grand central stn etc. The only negative is there is no parking on site and the valet is really expensive at $100/night amd extra depending 9n vehicle size. We parked elsewhere for a little less and walked back to the hotel. We needed a car as we had to get to other places that weren't right in the city.
Stayed 2 nights in Jun 2025

8/10 Good

Charrese

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel was not in a particularly interesting part of NYC and wasn’t walkable to anything of real interest to us. Huge noisy hotel lobby. Comfortable rooms and beds.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dulce

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 4 nights in Jun 2025