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The Westin New York Grand Central

4.5 star property

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Reception
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
212 East 42nd Street, New York, NY, 10017
  • Grand Central Terminal
    ‪5 min walk‬
  • Times Square
    ‪15 min walk‬
  • Empire State Building
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room | LCD TV, pay movies

Presidential Suite, 1 King Bed

  • City view
  • 1035 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed with Sofa bed

  • City view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Double Beds

  • City view
  • 720 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed

  • City view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed with Sofa bed

  • City view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

City view

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed, View

  • City view
  • 351 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

  • 351 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

  • City view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New York Grand Central

4.5-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center and 16 meeting rooms.

This luxury hotel also offers a 24-hour fitness center, a garden, and laundry facilities. Parking is available onsite for a surcharge.

The Westin New York Grand Central is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2089 out of 3103 reviews
Rating 8 - Good. 589 out of 3103 reviews
Rating 6 - Okay. 227 out of 3103 reviews
Rating 4 - Poor. 111 out of 3103 reviews
Rating 2 - Terrible. 87 out of 3103 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time
Stayed 9 nights in Dec 2024

2/10 Terrible

Cari

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juan D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay and the staff was very friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice, attentive, and friendly. Mr. Cunningham, the manager was an excellent host. Ms. Evyah, the restaurant hostess was attentive. Mr. Thomas the night time front receptionist was helpful. Ms. Amy, Ms. Lilly, Mr. Brian, Mr. Douglas, and Maximo the bartenders, were friendly! We had a great experience and enjoyed ourselves. The bed was super comfortable! Thank you team for making this stay wonderful
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdul Waheed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin Grand Central rooms and bathrooms require maintenance. Other than that it was quiet and comfortable!
Stayed 2 nights in Jan 2025

10/10 Excellent

Maritza

Traveled with family
Liked: Amenities
Absolutely beautiful and staff was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

atena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Westin in NYC several times. Every time I was able to check in super early. Close ro everything. Clean and spacious.
Stayed 1 night in Jan 2025

8/10 Good

Winnie

Stayed 2 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was comfortable. The complimentary breakfast was exceptional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just home from an amazing week at The Westin, our room was always kept spotless, we had an amazing view of the Empire State Building and the room had loads of space in it. All the staff we encountered were friendly and willing to help you. There is a resort fee to stay here (common in America/New York) but in exchange they let you have breakfast or drinks vouchers which I thought was great! Location is excellent, just along from Grand Central station, Chrysler building and Summit. I really hope we get to come back to New York and if we do The Westin will be our first choice! Thank you all for an amazing week in New York!
Stayed 7 nights in Dec 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff as well as housekeeping are fantastic! They were very customer-focused, personable, & went above & beyond. My only negative is about access to food. In room dining is not offered on the weekends. Additionally, the restaurant menu is ridiculously limited. During our Dec stay, for example, we were told no hot beverages are available after 10am b/c those are only offered during breakfast. I was shocked, particularly given we stayed at a Westin.
Stayed 1 night in Dec 2024

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here at Christmas arriving Christmas Day! We spoke with the concierge a couple of times who was extremely helpful. The tax gives you two drinks per day or breakfast tickets for twice during your stay, we chose the breakfast and there was plenty of choice, it does get busy as it’s a small restaurant area but if you are up and down handy then there is no wait. The coffee was delicious and plenty of hot and cold options. Our room was lovely with a fab view of the Crysler building but this put us at the front of the hotel, this was fine but for some reason you could smell cigarettes smoke coming through the heating vents into the room. Not sure if this was from outside or other guests. We had a coffee machine in the room and shower gels in the bathroom. Bed were comfortable but we had to call down for the bedding for the fold out bed which took some time to be delivered. Overall we had a wonderful stay and wouldn’t hesitate to book to come back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and ammenities
Stayed 5 nights in Dec 2024

8/10 Good

Adrienne

Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with impeccable service. Check in was a breeze.
Stayed 1 night in Jan 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, lovely hotel. Would definitely stay again
Stayed 4 nights in Jan 2025

10/10 Excellent

Ying

Stayed 4 nights in Dec 2024

10/10 Excellent

Silvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Stayed 2 nights in Dec 2024

6/10 Okay

Nam Phuong

Stayed 2 nights in Dec 2024