The Westin New York Grand Central

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin New York Grand Central

Exterior
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch, dinner served; American cuisine
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Parking available

Explore the area

Map
212 East 42nd Street, New York, NY, 10017
  • Chrysler Building
    3 min walk
  • Grand Central Terminal
    5 min walk
  • United Nations Headquarters
    7 min walk
  • New York, NY (LGA-LaGuardia)
    21 min drive

Room options

Presidential Suite, 1 King Bed

  • 1035 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 720 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed, View

  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

  • 351 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Westin New York Grand Central

4.5-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center and 16 meeting rooms.

This luxury hotel also offers a 24-hour fitness center, a garden, and laundry facilities. Parking is available onsite for a surcharge.

The Westin New York Grand Central is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1923 out of 2870 reviews" "
Rating 8 - Good. 547 out of 2870 reviews" "
Rating 6 - Okay. 208 out of 2870 reviews" "
Rating 4 - Poor. 109 out of 2870 reviews" "
Rating 2 - Terrible. 83 out of 2870 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Sandy, Severn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment my daughter and I arrived, we were impressed with the hotel. I wish I could remember the name of the lovely woman that checked us in - she was helpful and gave us some pointers on membership points and the Uber app. The concierge was friendly and helpful as well. Our room was spacious, comfortable and clean and we couldn’t wait to hop into bed each night after a long day of sightseeing. Located close to subways and some of the NY attractions, it’s in a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kailey

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
This property was extremely clean, very happy with this option.
Stayed 3 nights in Aug 2024

10/10 Excellent

andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Chengyu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Aug 2024

10/10 Excellent

SK - 11MC 960282

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

KATHERINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed as a family of four. The staff were extremely friendly and the property was convenient to all attractions. The rooms were a good size and clean . Somethings need a little refresh but overall for NYC and the rate , it was great . The breakfast buffet voucher was a nice surprise when we arrived . The buffet was good but I wouldn’t spend $45 out of pocket to eat there . I would definitely go back next time we are in NYC.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samara

Good property
Stayed 4 nights in Aug 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were absolutely AMAZING! They were extremely helpful and kind and went over and above for us! The only reason I docked a star was the cost and quality of the breakfast. The eggs were watery, potatoes and sausage was cold, and if you don't have a voucher, it is well over $120/ 2 people and they include a tip for a buffet. We would have tipped the waitress for bringing our coffee, but should have been able to choose how much. Recommend to take a taxi to Tom's dinner and eat there (it was cheaper and so much better). Another good option is right next door at the sandwich shop!
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Mold in the shower
Stayed 1 night in Aug 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was fantastic. Staff was friendly and helpful. Room was really nice. Bed was super comfortable. Cleaning staff did a great job everyday. Walk to Grand Central was easy. If we ever make it back to NYC, we will definitely stay at this hotel again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nnamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Great customer service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lynne

Stayed 1 night in Aug 2024

8/10 Good

Jason George

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great area… the rooms could use a refresh.
Stayed 5 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some of the desk staff were not pleasant
Stayed 2 nights in Aug 2024

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Staff & service
The staff was very unprofessional at the front desk. The Destination Fee and options available to the guest who have paid it ended up being very problematic. The breakfast buffet, which the Destination Fee covered for one person, was not that extensive or good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Update property, centrally located, clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Valenry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience!
Exceptional service starting from the doorman and check in reception all the way to housekeeping! You won’t find anything better than Westin Grand Central. I love they have a driveway to safely load and unload passengers and bags. The location is unbeatable. A block away from Grand Central Station, the hotel provides many access routes to tourist destinations. It was a comfortable walk to Broadway, just a mile away. We did use ride share to the Upper East side and the traffic wasn’t terrible as it was an easy drive to FDR. Our room had a beautiful view of 42nd Ave and the Chrysler building. Breakfast was delicious! Having visited New York many times, we usually stayed in the 35th street area. Now, I have found my favorite NYC home away from home.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jakia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pig was very helpful
Stayed 3 nights in Aug 2024

8/10 Good

Hayley

Traveled with partner
Liked: Staff & service, amenities
Rooms are a good size but housekeeping standards could have been better. Great location and front of house staff, particularly Alexandra and Diedra were great.
Stayed 5 nights in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024