The William powered by Sonder

4.0 star property

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Photo gallery for The William powered by Sonder

Interior
Double Room, 2 Double Beds, Kitchenette | 1 bedroom, individually decorated, individually furnished
Exterior
Room, 1 Queen Bed, Kitchenette | Private kitchen | Fridge, coffee/tea maker, electric kettle
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning
  • Restaurant

Explore the area

Map
24 E 39th St, New York, NY, 10016
  • Grand Central Terminal
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

Room, 1 Double Bed

  • 200 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed

  • 215 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Kitchenette

  • 505 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Kitchenette

  • 335 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds, Kitchenette

  • 430 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, Balcony

  • 335 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The William powered by Sonder

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include concierge services and laundry facilities. Housekeeping is available on request.
The William powered by Sonder offers 33 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This New York hotel also offers a fitness center, concierge services, and laundry facilities.

The William powered by Sonder is a smoke-free property.

The William powered by Sonder has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Activities nearby

  • Gym (free guest access)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Property is also known as

William Hotel New York
William Hotel
William New York

The William powered by Sonder Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 220 reviews
Rating 8 - Good. 62 out of 220 reviews
Rating 6 - Okay. 15 out of 220 reviews
Rating 4 - Poor. 8 out of 220 reviews
Rating 2 - Terrible. 10 out of 220 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No safe in room. Not many independent restaurants in the area. Staff very good.
Stayed 7 nights in Dec 2024

8/10 Good

Emma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. I would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Space to relax in comfort
NYC is known for expensive small rooms but The William was positively palatial. Having a kitchen kept food costs down and view with sunshine in the morning a lovely way to get up to explore the city. No tourist surcharge! No extra hidden costs. Everything we could need and great service if we needed. Downstair Shakespeare bar a safe haven for drinks and food. We stayed a week and could not fault it.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jerome

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly five stars
I would have given this hotel rating of five stars, but the night I visited, there was a very loud party on the first floor (I was on the 5th) that went well after midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute decision. New York hotels are very expensive. This place is less than half the price of hotels in New York. I definitely wasn't expecting a hotel. I believe this is a brownstone apartment that was converted once upon a time. It was done very well. But it definitely does not have the hotel feel. I think it would be hard to match that level. Having said that, it's very deserving of five stars. This is a great dollar value proposition. Great bang for your buck. I highly recommend.
Stayed 1 night in Oct 2024

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tuyet

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated, dirty
Dirty, outdated, overall disappointing stay. I’ve stayed in different Sonder locations so I was quite shocked at the poor conditions of The William. I originally booked (and paid) an early check-in for a double bed room, just for the front desk to tell us the room wasn’t available as we went to check in. Instead, they put us in two separate rooms, which were able to enter 1.5 hours after our scheduled check in time. They still tried to charge us for the early check-in fee despite not respecting our early check in request!!!! After some back and forth, they finally agreed to refund me but that whole interaction was so demeaning and condescending. Elevators are super slow too.
Broken nozzle
Dirty sheets
Strange stain #1
Stain #2
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much space!!!
The William was great! I thought the contactless check in would be strange, but was actually super convenient. Our room was huge, especially for nyc! Fully appointed kitchen with 2 burners, full cookware and dishes, mini fridge, microwave, sink and coffee machine was amazing! We cooked our own breakfast every morning. Bed was comfy and smart TVs worked great. Shower drained really slow, that was the only negative. Loved the overall boutique feel of the hotel. Location was walkable to several different subway stations, grocery, coffee. Just loved our stay!
Stayed 3 nights in Sep 2024

2/10 Terrible

Katherine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you have a problem you are on your own...
Spent two days here, had a major issue each day, ended up leaving to go to another hotel. The hotel is mostly run by their app.  My first night the app could not open my door, which kept me locked out for half hour while trying to get help via the app as all hotel staff is gone late night. After 20 mins on chat the online rep was not able to help me figure out the problem with the mobile key not working and the pin pad entry code alternative not working either. They left the chat telling me to find staff on property, which as part Sonder model... There is no nighttime staff on property. Remained locked out until I figured out the app key error deactivates pinpad use and locks it. The next day I find the toilet that had not worked well from the start was now totally blocked. I spent next hour trying to get help from chat, (where rep literally stopped responding when I pointed out if they could not fix the toilet they needed to reimburse for room) then phone and on site staff, was hilariously offered a late check out (but no solution to a room with no working toilet and told to use lobby four floors down, or move to a hotel far away from location where there is not subway on east river. ) Paid for second hotel around the corner.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael, New York

Liked: Staff & service, property conditions & facilities
No problems with this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kofine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Eric

Traveled with family
This hotel property did not meet my expectations.
Stayed 4 nights in Mar 2024

2/10 Terrible

Mary

Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the William! Staff was very cool and helpful. We loved the Raines Law room bar - great vibe and excellent cocktails. The hotel rooms are huge by NYC standards, and we were 20 minutes from anywhere we wanted to go. We will be back!
Stayed 4 nights in Jan 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very nice place to stay at. Definitely next time will stay there again
Stayed 4 nights in Jan 2024

10/10 Excellent

Eric J, houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. I strongly suggest getting the kitchenette. We were able to cook and relax. Tv didn’t work in one room but we didn’t watch enough anyway. Bar downstairs and the bar further downstairs seemed cool but we didn’t go. If you go stay here tell them I said hello!
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie

Stayed 3 nights in Dec 2023

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada
Un edificio preciso! Muy bien ubicado, con una decoracion de ensueño! Las ahbitaciines muy comodas y con una atencion amable de todo el personal!! Vuelvo mil veces!!
Stayed 1 night in Dec 2023