The William powered by Sonder

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The William powered by Sonder

Interior
Exterior
Exterior
Double Room, 2 Double Beds, Kitchenette | 1 bedroom, individually decorated, individually furnished
Room, 1 Queen Bed, Kitchenette | Private kitchen | Fridge, coffee/tea maker, electric kettle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning
  • Restaurant

Explore the area

Map
24 E 39th St, New York, NY, 10016
  • 5th Avenue
    ‪3 min walk‬
  • Grand Central Terminal
    ‪5 min walk‬
  • New York Public Library
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬

Room options

Room, 1 Double Bed

  • 200 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed

  • 215 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Kitchenette

  • 505 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Kitchenette

  • 335 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds, Kitchenette

  • 430 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, Balcony

  • 335 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The William powered by Sonder

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include concierge services and laundry facilities. Housekeeping is available on request.
The William powered by Sonder offers 33 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This New York hotel also offers a fitness center, concierge services, and laundry facilities.

The William powered by Sonder is a smoke-free property.

The William powered by Sonder has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Activities nearby

  • Gym (free guest access)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

Property is also known as

William Hotel New York
William Hotel
William New York

The William powered by Sonder Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 211 reviews" "
Rating 8 - Good. 60 out of 211 reviews" "
Rating 6 - Okay. 15 out of 211 reviews" "
Rating 4 - Poor. 7 out of 211 reviews" "
Rating 2 - Terrible. 8 out of 211 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute decision. New York hotels are very expensive. This place is less than half the price of hotels in New York. I definitely wasn't expecting a hotel. I believe this is a brownstone apartment that was converted once upon a time. It was done very well. But it definitely does not have the hotel feel. I think it would be hard to match that level. Having said that, it's very deserving of five stars. This is a great dollar value proposition. Great bang for your buck. I highly recommend.
Stayed 1 night in Oct 2024

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tuyet

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated, dirty
Dirty, outdated, overall disappointing stay. I’ve stayed in different Sonder locations so I was quite shocked at the poor conditions of The William. I originally booked (and paid) an early check-in for a double bed room, just for the front desk to tell us the room wasn’t available as we went to check in. Instead, they put us in two separate rooms, which were able to enter 1.5 hours after our scheduled check in time. They still tried to charge us for the early check-in fee despite not respecting our early check in request!!!! After some back and forth, they finally agreed to refund me but that whole interaction was so demeaning and condescending. Elevators are super slow too.
Broken nozzle
Dirty sheets
Strange stain #1
Stain #2
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much space!!!
The William was great! I thought the contactless check in would be strange, but was actually super convenient. Our room was huge, especially for nyc! Fully appointed kitchen with 2 burners, full cookware and dishes, mini fridge, microwave, sink and coffee machine was amazing! We cooked our own breakfast every morning. Bed was comfy and smart TVs worked great. Shower drained really slow, that was the only negative. Loved the overall boutique feel of the hotel. Location was walkable to several different subway stations, grocery, coffee. Just loved our stay!
Stayed 3 nights in Sep 2024

2/10 Terrible

Katherine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you have a problem you are on your own...
Spent two days here, had a major issue each day, ended up leaving to go to another hotel. The hotel is mostly run by their app.  My first night the app could not open my door, which kept me locked out for half hour while trying to get help via the app as all hotel staff is gone late night. After 20 mins on chat the online rep was not able to help me figure out the problem with the mobile key not working and the pin pad entry code alternative not working either. They left the chat telling me to find staff on property, which as part Sonder model... There is no nighttime staff on property. Remained locked out until I figured out the app key error deactivates pinpad use and locks it. The next day I find the toilet that had not worked well from the start was now totally blocked. I spent next hour trying to get help from chat, (where rep literally stopped responding when I pointed out if they could not fix the toilet they needed to reimburse for room) then phone and on site staff, was hilariously offered a late check out (but no solution to a room with no working toilet and told to use lobby four floors down, or move to a hotel far away from location where there is not subway on east river. ) Paid for second hotel around the corner.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael, New York

Liked: Staff & service, property conditions & facilities
No problems with this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kofine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Eric

Traveled with family
This hotel property did not meet my expectations.
Stayed 4 nights in Mar 2024

2/10 Terrible

Mary

Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the William! Staff was very cool and helpful. We loved the Raines Law room bar - great vibe and excellent cocktails. The hotel rooms are huge by NYC standards, and we were 20 minutes from anywhere we wanted to go. We will be back!
Stayed 4 nights in Jan 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very nice place to stay at. Definitely next time will stay there again
Stayed 4 nights in Jan 2024

10/10 Excellent

Eric J, houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. I strongly suggest getting the kitchenette. We were able to cook and relax. Tv didn’t work in one room but we didn’t watch enough anyway. Bar downstairs and the bar further downstairs seemed cool but we didn’t go. If you go stay here tell them I said hello!
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie

Stayed 3 nights in Dec 2023

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada
Un edificio preciso! Muy bien ubicado, con una decoracion de ensueño! Las ahbitaciines muy comodas y con una atencion amable de todo el personal!! Vuelvo mil veces!!
Stayed 1 night in Dec 2023

10/10 Excellent

maria paula

Stayed 6 nights in Nov 2023

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
This was a disappointing stay. I booked a room that was supposed to have a separate dining area and it did not. I was given a basic room that was tiny. The bed took up most of the room. The balcony was a shared balcony and had 1 plastic chair. No hangers in the closet making it virtually unusable. We had to be creative about where we put our things. The bathroom was clearly renovated but the shower only had a half wall making a watery mess every time we showered. Not enough towels available from the hotel too. The room was clean but pretty worn. Not at all what I expected for a 4 star hotel at nearly $400/night.
Stayed 2 nights in Nov 2023

10/10 Excellent

SYLVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at The Williams a lot. Quiet and clean. Staff very nice as well. First time staying here and will def stay again. Upper floor units are very nice and spacious with balcony and view. Location very convenient to Park Ave as well.

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can stay in a room that has a kitchen you can save a lot of money by using the nearby supermarkets and preparing your own meals. Great location.
Stayed 6 nights in Aug 2023

8/10 Good

OHSUK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work at all and shower knob either.....
Stayed 2 nights in Jul 2023

10/10 Excellent

Arabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS PLACE IS SO WONDERFUL
THIS WAS ABSOLUTELY AMAZING GREAT STAFF GREAT LOCATION AWESOME ROOM BEST IN EVERY WAY
Stayed 2 nights in May 2023

8/10 Good

Juan

Liked: Property conditions & facilities, room comfort
Sonder the William
The hotel location is extraordinary, a 5 minute walk to Grand Central, and about 15 minute to several major attractions. The neighborhood is nice, and has many shops nearby. The hotel was clean and comfortable, although the rooms are very small as you would expect in New York. One thing I didn't like is that cleaning services were not included. The bar at the hotel seems to be very popular amongst locals, and it was always busy.
Stayed 8 nights in Apr 2023