TownePlace Suites by Marriott New York Long Island City/Manhattan View

3.0 star property

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Photo gallery for TownePlace Suites by Marriott New York Long Island City/Manhattan View

Welcome to our reception area, featuring a comfortable seating space with a sofa and lounge chair.
Enjoy a panoramic view of the city skyline from this urban balcony with a sleek design and glass railing.
Relax in style with plush seating, a large TV, and a cozy fireplace.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and convenient vending machine.
Two large beds with white linens and a flat-screen TV are featured in this stylish room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
38-42 11th Street, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪21 min drive‬

Room options

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(95 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

TownePlace Suites by Marriott New York Long Island City/Manhattan View

3-star hotel in Queens
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available once per stay.
TownePlace Suites by Marriott New York Long Island City/Manhattan View offers 133 accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 50-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Event facilities measuring 200 square feet (19 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TownePlace Suites by Marriott New York Long Island City/Manhattan View is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 200 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (43 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (39 inches wide)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 10 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property’s valet parking hours are 6 AM to 10 PM Sunday-Thursday and 6 AM-midnight Friday-Saturday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott New York City/Manhattan View Hotel
TownePlace Suites Marriott New York City/Manhattan View Hotel
TownePlace Suites Marriott New York City/Manhattan View

TownePlace Suites by Marriott New York Long Island City/Manhattan View Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1017 reviews
Rating 8 - Good. 239 out of 1017 reviews
Rating 6 - Okay. 97 out of 1017 reviews
Rating 4 - Poor. 43 out of 1017 reviews
Rating 2 - Terrible. 49 out of 1017 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MANUEL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2025

10/10 Excellent

Nishi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Stayed 4 nights in Mar 2025

10/10 Excellent

Anastasylka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Everything is new, clean. Good atmosphere.
Stayed 6 nights in Apr 2025

10/10 Excellent

Anupam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighboring lots are dirty noisy and perhaps unsafe
Stayed 3 nights in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely. Unfortunately, the area it’s in is not great. For people unfamiliar with the area, it would not be safe to walk at night without knowing your surroundings. The hotel offered housekeeping on the 3rd night of my stay but it didn’t happen. The breakfast included in the stay was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

YOLANNY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I eented for someone else. Returning after dinner felt unsafe ( but was not) el hotel was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Indiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly- had an amazing time. Will be booking again soon :)
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We went to pay our respects to my parents graves…

Stayed 1 night in Apr 2025

10/10 Excellent

Teresita

Stayed 1 night in Apr 2025

6/10 Okay

Jorge

Stayed 1 night in Apr 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient

I went there with my son to do some apartment hunting in the area, as he is moving to NYC for a new job. This hotel was a great home base for us everyday, and had many areas that we could utilize. I was especially pleased with having the kitchen area in our room. When you do go out for dinner, I highly recommend a great Thai place called The Buff. It's only a 5 minute walk from the hotel. Everybody we interacted with at the hotel was friendly and accommodating. I especially appreciated Andrea, the bartender at the lounge on the lower level. She was super friendly, made great drinks, and even helped make our mission there easier by offering useful insight and advice about finding a place for my son.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rafael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tonice

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Front desk was very rude will not be coming back
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good for heavy sleepers and small budget.

Christina was extremely helpful. However the sound insulation was quite poor. People walking in the hallway and closing doors can be easily heard. Also there seems to be construction going on at night with heavy metal pipes dropping, easily kept me awake at night right before I could fall asleep.
Stayed 3 nights in Apr 2025

10/10 Excellent

cloris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, renovated excellent staff
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is great and the staff was fantastic! There is supposed to be a bar there but it isn’t open?? The location seems like it’s in a redevelopment area that was started pre covid that never continued.. a few of our uber/lyft drivers told us to not go anywhere on foot especially at night.
Stayed 6 nights in Mar 2025

4/10 Poor

Ankit

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 10 nights in Mar 2025

6/10 Okay

Greycita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I’ll start off by saying I am a native New Yorker. I booked this hotel as a staycation and to host my boyfriend who was visiting from Philly. To get to this hotel we got off the F train at 21st Queensborough and walked I think it was 2-3 blocks to the hotel. The walk there is surrounded by projects and people hanging out in the street. The hotel block is surround by empty lots but cleaner than by the F train. The property inside was clean and the staff was nice and respectful. Our room was clean and everything worked perfectly inside. The breakfast was okay but free. We had the waffles, bacon and cheese omelet. I also saw they had oatmeal, fruits. Saturday night someone was blasting music from outside. It went on all night until 7am and mind you we were on the 10th floor. When I inquired downstairs the person said it was coming from a block away and that the hotel already alerted 311. Sunday was definitely better no music and we got lots of rest. Unfortunately I won’t come back due to the surrounding area. We found ourselves relying on Ubers when we got back too late which sucks because New York is a very walkable city. I did feel it was a good price for 3 days though. Hotels in time square wanted $500 for one night! I think if you don’t mind the area, you’ll be fine!
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Convenient to Manhattan

I couldn't get my phone to connect to the WIFI, which could have been because my phone is old, but I didn't have that problem when staying at a Marriott in Minneapolis. The room itself was good with comfy beds, but there was only silverware for one with multiple mugs and dishes even though there were two of us in the room. Overall, I'd stay there again since it is convenient to Manhattan.
Stayed 4 nights in Mar 2025

10/10 Excellent

alexis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i did love my room personally and the hotel itself. it was clean, spacious, comfy! i would stay again. parking is pretty difficult and there’s not much around but this was perfect for my work trip. thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad I went back here!! Always a pleasure. Was given a upgrade, so that was a great surprise!! Kevin, was amazing! Made us feel even more welcome when he said welcome back! His customer service is exceptional. Will be back again soon
Stayed 1 night in Mar 2025