This hotel features a 24-hour front desk, ATM/banking services, and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Umbrella Hotel Brooklyn offers 20 accommodations. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. This Brooklyn hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Umbrella Hotel Brooklyn features a vending machine and an ATM. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Limited onsite parking
Conveniences
24-hour front desk
ATM
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
We should mention
This property does not have elevators
Property is also known as
Umbrella Hotel Brooklyn Hotel
Umbrella Hotel Brooklyn Brooklyn
Umbrella Hotel Brooklyn Hotel Brooklyn
Umbrella Hotel Brooklyn Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was one of the worst hotels I have ever seen. The pictures they used for advertising are false. The door to the outside wouldn’t close so it was freezing, the TV was broken, the furniture was burned and damaged and they tried to cover it with a towel, but the WORST was the service. The front desk staff were rude and patronizing. They refused an emergency package we needed and told us we should have read the website. We booked through Hotels.com where there is no mention of a refusal to accept packages. This was after checking with the initial front desk staff who said it would be no problem. The smoke smell is the final thing to note. The entire place smells like stale cigarettes. No one there seemed to care about a guest experience so I recommend choosing any other hotel over this one.
Jennifer
Stayed 4 nights in Dec 2024
8/10 Good
James, Creedmoor
Dec 11, 2024
Liked: Cleanliness, staff & service, amenities
Other than heat going out, not a bad stay for the money
Don't waste your time/money staying here! It ruined our first trip to NYC. We had to find different accommodations because the property was extremely disappointing. We checked in and within seconds of opening the room door we seen 5 cockroaches. We immediately took our luggage to the lobby and requested another room. We were showed 4 other available rooms on a different floor but we were still finding roaches. Out of the five rooms only one "seemed" to not have any roaches but we were wrong. We had to clean out the fridge and found a dead cockroach and mold in the freezer. The shower floor was very dirty and we also cleaned it but still didn’t use it. It was very late when we checked in and the manager wasn't available to request a refund till the next morning.
The very short one night stay was the most uncomfortable night ever and it was difficult to get rest thinking of the cockroaches. We didn't even want to unzip our luggage just because we didn't want any nymph or adult cockroaches to crawl into our luggage. With little to no sleep, I called Orbitz the moment I knew the manager of the hotel would be in that following morning. I requested that we check out and a refund for stay. The manager wanted to only refund the remaining nights but eventually agreed to refund the one night stay as well. I had explained that I had over 20 pictures of all the roaches we had seen. The worst was when I seen I had a nymph cockroach on the bedsheets were I had tried to sleep that night.
The room I had the mattress was completely out of shape. The parking lot is very very tight and I always damage my car getting out. Do not park in the parking lot if you don’t have to
The shower 🚿 😍 🙌 😌 Amazing!!! The microwave and fridge both worked, both very clean. The King size bed was so comfy. The towels, soft, no stains, or rips. Smoking Rm avail. No burns on the covers or sheets. I totally hated the pillows 😑 but I loved the staff. Totally accommodating. I asked for extra towels and pillows, and yes, of couse, I got wat I needed. The down side overnight check in starts at 3pm ends at 11am. I totally was disappointed 😞 BUT the sushi spot 😋 👌 and the Taco truck on 11th ave made me forget all about it.
We got a room in the basement with no windows. Heating in the room was so noisy, we couldn’t sleep. We had just one chair and filing cabinet covered with a towel instead of a table. Just one bedside table and lamp for two people