I recently stayed at the Umbrella Hotel in the Bronx, and unfortunately, it was a very disappointing experience. Upon arrival, I encountered unhelpful front desk staff who seemed disinterested in assisting guests. To make matters worse, the room had leftover party favors from the Valentine’s event the night before, which made me question the cleanliness and attention to detail.
Additionally, the bathroom's drainage system was poor, causing water to pool and creating an unpleasant experience. To top it all off, there was a noticeable hole in the ceiling, which added to the overall sense of neglect in the room. I expected much more from my stay and left feeling frustrated and dissatisfied. I would not recommend this hotel based on my experience.