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Virgin Hotels New York City

5.0 star property

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Photo gallery for Virgin Hotels New York City

Enjoy a panoramic city view from the comfort of this stylish room, featuring a round table, armchairs, and a beautiful plant.
Enjoy a panoramic city view from the large window, featuring a river and city skyline.
Enjoy a panoramic city view from the large window, with a staircase leading to an upper level and a cozy seating area below.
Relax in this stylish living room with a panoramic city view, featuring a comfortable sofa, coffee table, and lush greenery.
Enjoy breathtaking city views from this rooftop terrace with a sofa, armchairs, and a small table.

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • 630 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(177 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

9.2 out of 10
Wonderful
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace

Penthouse, Multiple Beds (Penthouse King Suite)

  • 1678 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

  • 580 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)
  • 393 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite) | Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Richard's Flat King Suite)

  • 2799 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

9.2 out of 10
Wonderful
(39 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(59 reviews)
  • 283 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • 477 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • 480 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • 555 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • 393 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

8.8 out of 10
Excellent
(24 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

8.8 out of 10
Excellent
(23 reviews)
  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Virgin Hotels New York City

5-star hotel in Manhattan
This smoke-free hotel features 2 restaurants, a full-service spa, and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Virgin Hotels New York City features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, 8 meeting rooms, and coworking spaces. This luxury hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Onsite parking is available (surcharge).

Virgin Hotels New York City is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Everdene - Onsite fine-dining restaurant.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business center
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1861 out of 2763 reviews
Rating 8 - Good. 450 out of 2763 reviews
Rating 6 - Okay. 219 out of 2763 reviews
Rating 4 - Poor. 127 out of 2763 reviews
Rating 2 - Terrible. 106 out of 2763 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel over booked and told me there is no room available when I got there. They had to move me to another hotel. They should do better or at least tell people earlier.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay in Midtown

Great location. Variety of restaurants and bars. Loved it.
Stayed 5 nights in Apr 2025

10/10 Excellent

Deepika

Stayed 2 nights in Apr 2025

10/10 Excellent

Maegan

Stayed 1 night in Mar 2025

10/10 Excellent

Phuc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room. It was good size for NYC. The bedding and pillows was comfortable. The shower has nice water pressure. I love the little makeup area. The location was pretty close to all of dinning area. A few complaints was the house keeper kept throwing away my sample product that I was using. I didn’t wan to bring a full size so I had sample stuff for my trip and I end up having to buy some because they throw out all of my samples every day. My other complaint was there is not much of concierge service or hospitality at check in. We book spa treatments massages and they mess up on our appointments.
Stayed 5 nights in Apr 2025

6/10 Okay

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Just okay

Elevators are awful. Rooms are small. Bathroom is tiny. Not my type of place though
Stayed 1 night in Apr 2025

4/10 Poor

Cristina

Stayed 1 night in Apr 2025

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!!! Rooms are huge and so clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Jazsmine

Stayed 2 nights in Apr 2025

10/10 Excellent

Melisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my office, Perfect for hosting clients.
Stayed 1 night in Apr 2025

10/10 Excellent

Kangxing

Stayed 1 night in Apr 2025

10/10 Excellent

John, Cincinnati

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Virgin has an incredibly cool vibe; among intelligent, sensitive and communicative staff. From booking, valet, reception, dining, all superb in delivering comfort, security with a pronounced statement and appeal to everything that is beautiful, art, design, comfort and effervescence of the abundance of sweetness of human emotions, communications, both through direct eye contact, communications - both through elegantly expressed words and amazingly graceful movements and gestures, body, hands, heads and eyes. ,
Stayed 1 night in Apr 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

ALex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Well located hotel with eccentric design and friendly staff services
Stayed 3 nights in Apr 2025

10/10 Excellent

Angel

Stayed 1 night in Apr 2025

10/10 Excellent

Vionist

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

rebecca, bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay over all
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Lybra

Business traveler
Liked: Amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 2 nights in Mar 2025

8/10 Good

Tu

Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym!
Stayed 8 nights in Apr 2025

8/10 Good

Bhamir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Close to restaurants and attractions. Easy to get to anywhere. We arrived around 2:30 and we were able to check in and paid a small fee for an upgrade to a higher floor. The room wasn’t ready so we went to the third floor for some food. The restaurant was good (crispy potatoes on brunch menu was delicious). We went down and the room was doing a final inspection and took another 15 minutes. That staff were super nice and gave us a room credit for the inconvenience and waived the upgrade fee. The room was clean and view was amazing. We could see the Empire State and the Edge. It was reasonably quiet on the 24th floor and the windows could be cracked open for some fresh air. We got a room with two beds the’refull size but seemed small. It’s Manhattan so as expected things were tight but with the floor to ceiling windows it felt more spacious. The bathroom is kind of an open bathroom located between the entrance and the beds. Sinks were in the hall way with a frosted glass door for the shower and a frosted glass door for the toilet. The sinks were not well planned. The faucets come out of the wall but they don’t reach the center of the bowl for the sink. So you can’t really get your hands under the faucet easily. The shower was big had a handheld head that was low on its mount and a rainfall with plenty of hot water. Beds were comfy but pillows were not. Ice machine didn’t work so we had it delivered. Overall great stay and would recommend.
Stayed 4 nights in Apr 2025