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W New York - Union Square

4.5 star property

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Photo gallery for W New York - Union Square

Exterior
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Lobby
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Pet friendly
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
201 Park Ave S, New York, Ny 10003, New York, NY, 10003
  • Empire State Building
    ‪18 min walk‬
  • New York University
    ‪18 min walk‬
  • Times Square
    ‪5 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Mega Room, 1 King Bed, Hearing Accessible, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Mega Room, 1 King Bed, Hearing Accessible, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 King Bed, Accessible Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Fantastic Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, Hearing Accessible, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Spectacular Room, 1 King Bed, Hearing Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Queen Beds, Hearing Accessible

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Spectacular Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Room, 1 King Bed, Park View, Corner

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Fabulous Room, 1 King Bed, Park View, Corner

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Wonderful Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Wonderful Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Transfer Shower

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Wonderful Room, 1 King Bed, Transfer Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Wonderful Room, 2 Queen Beds

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Park View

Studio Suite, 1 King Bed, Park View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Park View

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Queen Beds, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Spectacular Room, 2 Queen Beds, City View

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mega Room, 2 Queen Beds, Park View

Mega Room, 2 Queen Beds, Park View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Mega Room, 2 Queen Beds, Park View

  • Park view
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fantastic Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Fantastic Suite, 1 King Bed

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, Park View, Corner

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Fabulous Room, 1 King Bed, Park View, Corner

  • Park view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Park View

Studio Suite, 2 Queen Beds, Park View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Studio Suite, 2 Queen Beds, Park View

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Fabulous Room, 2 Queen Beds, Park View

  • Park view
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Wonderful Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Wonderful Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Suite, 1 King Bed

Cool Corner Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Cool Corner Suite, 1 King Bed

  • Park view
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Fabulous Room, 1 King Bed, Park View

  • Park view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Spectacular Room, 1 King Bed, City View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mega Room, 1 King Bed, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Mega Room, 1 King Bed, Park View

  • Park view
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Union Square New York

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1008)
The price is $239
per night
$312 total
includes taxes & fees
Apr 27 - Apr 28
Hyatt Union Square New York

About this property

W New York - Union Square

4.5-star hotel in Manhattan
Along with a 24-hour fitness center, this smoke-free hotel has valet parking and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and limo/town car service are onsite. Housekeeping is available on request.
W New York - Union Square offers 256 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4.5-star property consist of 4 meeting rooms and limo/town car service. Event facilities measuring 2444 square feet (227 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

W New York - Union Square is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 100 per day)

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,444 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (80 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 20.00 per accommodation, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Hotel New York Union Square
W New York Union Square
w Hotel Union Square
w Hotels Union Square
w New York - Union Square Hotel New York City
Hotel W New York Union Square
w Union Square
W York Union Square York
W New York - Union Square Hotel
W New York - Union Square New York
W New York - Union Square Hotel New York

W New York - Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Times Square. Hotel's restaurant was under renovation during my visit so hotel offered coffee and pastries in the lobby in the morning. Tomkin Square Bagel is also a block away. Room was quiet and comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints with room location or staff remodeled is not complete so no food service
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, newly renovated. No lock on bathroom doors and a nearly unusable makeup mirror (fixed to bathroom wall in an odd spot, no chair to sit) were the only drawbacks. Super friendly front desk. Having doormen made us/our belongings feel safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tisha

Traveled with family
Disliked: Amenities
Ruined our Christmas booking at the W! Did not know they were going through renovations until after I booked the room as I got an email stating there’s no access to any of the hotel amenities. This was not advertised on Expedia’s website however no refunds was advertised in plain site. Should not have to pay full price for my stay. Spoke to hotel staff was told me to contact Expedia and not their responsibility, called Expedia was told someone will call me back to reimburse. Still no call back. I recommend Expedia advertise in plain site if a hotel is having renovations with no food or drinks and no access to restaurant, lounge, room service etc. This way people don’t feel scammed into booking at a place with no refunds after booking.
Stayed 1 night in Dec 2024

8/10 Good

Beatrice Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Kristine

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy dirty. There was pills all over the floor. The staff opened the door and walked in on my 14-year-old daughter naked when we continuously said don’t open the door. May we help you? May we help you then the next day at 8 AM while all my family was asleep Their staff opened the door again and walked right into my room then there was a stapler or something on the floor and it stabbed my daughter in the foot.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family of four had the most incredible time on NYC at this location. The hotel staff were absolutely incredible and beyond accommodating. Excellent close recommendations for both food and drink were provided as the hotel is currently pending the city to open their on site restaurants. This location is by far the best we have stayed in NYC during the peak holiday season. Thank you to the entire W Marriott Staff for making our holiday absolutely magical ❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Hella

Traveled with family
I liked staying here very much, except the pillows are a little hard to sleep on.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 5 nights in Dec 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Memory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good but expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Sara, San Mateo

Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel, London

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff and a renovated hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2024

10/10 Excellent

Griffin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Spacious room with very comfortable bed. Amazing Union Square location where we were able to wander through the holiday market and walk to great restaurants. The hotel restaurant and bar were being renovated, so we weren’t able to enjoy that amenity. Maybe next time. Overall, it was a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

LUCY

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Traveled with family
The room was huge and location excelent
Stayed 4 nights in Nov 2024

10/10 Excellent

Ralph

Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024