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Westgate New York Grand Central

4.0 star property

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Photo gallery for Westgate New York Grand Central

Luxe Queen Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Property entrance
Lobby lounge
Luxe 1 Bedroom King Balcony | Terrace/patio
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
304 E 42nd St, New York, NY, 10017
  • Grand Central Terminal
    ‪7 min walk‬
  • Times Square
    ‪18 min walk‬
  • Empire State Building
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪27 min drive‬

Room options

View all photos for Luxe 2 Queens Balcony

Luxe 2 Queens Balcony | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe 2 Queens Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe King Balcony

Luxe King Balcony | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Queen Balcony

Balcony

Luxe Queen Balcony

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe Queen Room

Luxe Queen Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Queen Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe King Room

Luxe King Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Two Double Beds

Luxe Two Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxe 1 Bedroom King Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe 1 Bedroom King Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe King Suite

Luxe King Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Suite

  • 330 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxe Two Queen Beds

Luxe Two Queen Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe 1-Bedroom King Suite

Luxe 1-Bedroom King Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe 1-Bedroom King Suite

  • 412 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe One-Bedroom Queen Suite

Luxe One-Bedroom Queen Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe One-Bedroom Queen Suite

  • 335 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

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About this property

Westgate New York Grand Central

Hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Change of towels is available on request.
Westgate New York Grand Central offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 51-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities consist of a business center, a meeting room, and limo/town car service.

Event facilities measuring 400 square feet (37 square meters) include conference space. This Tudor hotel also offers a 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2021.

Westgate New York Grand Central is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tudor City Marketplace - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
Tuder City Tavern - Onsite lobby lounge. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 92 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Tuder City Tavern
  • Tudor City Marketplace

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 23 floors
  • Built in 1931
  • Renovated entire property - June 2021
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 51-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 20 per person
  • Valet parking fee: USD 92.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East Manhattan Hilton
Hilton East Manhattan
Hilton Hotel
Hilton Hotel East Manhattan
Hilton New York Grand Central Hotel
Hilton Manhattan East Hotel New York City
Tudor Hotel New York City
Hilton Manhattan East Hotel New York
Hilton Manhattan East New York
Hilton Grand Central Hotel
Westgate New York City Hotel
Westgate New York Grand Central Hotel
Westgate Grand Central Hotel
Westgate Grand Central
Hotel Westgate New York Grand Central New York
New York Westgate New York Grand Central Hotel
Hotel Westgate New York Grand Central
Westgate New York Grand Central New York
Hilton Manhattan East
Westgate New York City
Hilton New York Grand Central
Westgate New York Central
Westgate York Central York
Westgate New York Grand Central Hotel
Westgate New York Grand Central New York
Westgate New York Grand Central Hotel New York

Westgate New York Grand Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1643 out of 2601 reviews
Rating 8 - Good. 599 out of 2601 reviews
Rating 6 - Okay. 193 out of 2601 reviews
Rating 4 - Poor. 82 out of 2601 reviews
Rating 2 - Terrible. 84 out of 2601 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

bindu, wellington

Disliked: Cleanliness, amenities
Pictures not as descriptive, very congested, no view…
Stayed 2 nights in Jan 2025

10/10 Excellent

Gino

Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I'm in is very comfortable. You can see this hotel was renovated and it was done very nicely. Excellent choice of plumbing fixtures in Bathroom. Beds are very comfortable and have lots of pillows. Staff is very friendly and helpful. Would definitely come back here. My main observation is that this hotel is extremely clean, from th lobby to the rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniela

Stayed 3 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowy time in NYC

The experience and stay were great from arrival to departure. All the staff was great and the hotel was comfortable. Although the building is older, it's still was very comfortable. The location was great also.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in Feb 2025

6/10 Okay

Devin

Liked: Cleanliness
Disliked: Amenities
The hotel felt dated, chipped paint and older interior. My showers drain broke and the AC did not work. The room itself was fine, the TV also had issues (I watched it while I was getting ready).
Stayed 2 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!
Stayed 2 nights in Jan 2025

8/10 Good

Kelsey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet location. We did find it to be a little outside of things and not easy to get to by subway but if you are looking to be nearby it’s a nice spot. Only downside was the bathroom was sooo cold and not at all heated and the ventilation in there was poor without opening the window to the winter outside.
Stayed 2 nights in Feb 2025

6/10 Okay

Sakinah

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The overall hotel was lovely but it was a few imperfections that’s should be noted. Overall I enjoyed my stay and wouldn’t mind staying again
Stayed 2 nights in Jan 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Michaela

Liked: Cleanliness
Updated but still dated in common areas. Tight hallways and smaller sized rooms but clean and with a nice sized gym.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claire

Liked: Property conditions & facilities
Very clean rooms, pleasant helpful staff. Quiet on the floors
Stayed 3 nights in Jan 2025

10/10 Excellent

David, Corpus Christi

Stayed 1 night in Feb 2025

10/10 Excellent

Noel

Stayed 8 nights in Jan 2025

2/10 Terrible

Melissa

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I shared issues with the room interrupting my ability to easily sleep in the room, with your staff and was told they would be taken care of. When I returned the next night nothing had been done. When I checked out I informed the desk agent that the issues still persisted and they apologized. I asked for my receipt to be emailed to me which always is after a stay and it never arrived. I've stayed here several times so I'm not sure if something has changed but this was not a positive experience and makes me look elsewhere now when I stay in the area for work which is monthly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeniree

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location! Cute hotel, clean, spacious and super comfortable.
Stayed 3 nights in Jan 2025

6/10 Okay

Alex

Disliked: Property conditions & facilities

Very old

It was nice enough but the hotel was quite rundown and the rooms had absolute no soundproofing so some broken sleep
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Jan 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property, very clean , close to transport. will stay again here for sure .
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Gardenia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of the staff as well as the beautiful interior decor of the hotel. The beds were super comfortable, rooms a perfect size for myself and my husband.
Stayed 3 nights in Jan 2025

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jan 2025

6/10 Okay

Sandy, Dublin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025