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Westgate New York Grand Central

4.0 star property

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Photo gallery for Westgate New York Grand Central

Luxe Queen Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Property entrance
Luxe 1 Bedroom King Balcony | Terrace/patio
Lobby
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
304 E 42nd St, New York, NY, 10017
  • Grand Central Terminal
    ‪8 min walk‬
  • Empire State Building
    ‪14 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Luxe 2 Queens Balcony

Luxe 2 Queens Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe 2 Queens Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe King Balcony

Luxe King Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe King Balcony

7.6 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Queen Balcony

Balcony

Luxe Queen Balcony

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe Queen Room

Luxe Queen Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe Queen Room

9.0 out of 10
Wonderful
(256 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe King Room

Luxe King Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe King Room

8.8 out of 10
Excellent
(77 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Two Double Beds

Luxe Two Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe Two Double Beds

9.4 out of 10
Exceptional
(49 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxe 1 Bedroom King Balcony

Luxe 1 Bedroom King Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe 1 Bedroom King Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe King Suite

Luxe King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe King Suite

8.4 out of 10
Very good
(46 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxe Two Queen Beds

Luxe Two Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxe Two Queen Beds

8.8 out of 10
Excellent
(37 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe 1-Bedroom King Suite

Luxe 1-Bedroom King Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe 1-Bedroom King Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 412 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe One-Bedroom Queen Suite

Luxe One-Bedroom Queen Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe One-Bedroom Queen Suite

8.0 out of 10
Very good
(14 reviews)
  • 335 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

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The price is $370 total
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About this property

Westgate New York Grand Central

Hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Change of towels is available on request.
Westgate New York Grand Central offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 51-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities consist of a business center, a meeting room, and limo/town car service.

Event facilities measuring 400 square feet (37 square meters) include conference space. This Tudor hotel also offers a 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2021.

Westgate New York Grand Central is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tudor City Marketplace - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
Tuder City Tavern - Onsite lobby lounge. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 92 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Tuder City Tavern
  • Tudor City Marketplace

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 23 floors
  • Built in 1931
  • Renovated entire property - June 2021
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 51-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 20 per person
  • Valet parking fee: USD 92.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East Manhattan Hilton
Hilton East Manhattan
Hilton Hotel
Hilton Hotel East Manhattan
Hilton New York Grand Central Hotel
Hilton Manhattan East Hotel New York City
Tudor Hotel New York City
Hilton Manhattan East Hotel New York
Hilton Manhattan East New York
Hilton Grand Central Hotel
Westgate New York City Hotel
Westgate New York Grand Central Hotel
Westgate Grand Central Hotel
Westgate Grand Central
Hotel Westgate New York Grand Central New York
New York Westgate New York Grand Central Hotel
Hotel Westgate New York Grand Central
Westgate New York Grand Central New York
Hilton Manhattan East
Westgate New York City
Hilton New York Grand Central
Westgate New York Central
Westgate York Central York
Westgate New York Grand Central Hotel
Westgate New York Grand Central New York
Westgate New York Grand Central Hotel New York

Westgate New York Grand Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1691 out of 2680 reviews
Rating 8 - Good. 619 out of 2680 reviews
Rating 6 - Okay. 199 out of 2680 reviews
Rating 4 - Poor. 82 out of 2680 reviews
Rating 2 - Terrible. 89 out of 2680 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Annabella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for short trip!
Stayed 3 nights in Mar 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, property conditions & facilities
Loved the art nouveau decor. Convenient for walking to the east river walk
Stayed 1 night in Mar 2025

8/10 Good

Ashawn

Traveled with group
Liked: Cleanliness, staff & service
The service was really great!
Stayed 5 nights in Mar 2025

2/10 Terrible

Baljot

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was super slow. When you used the phone to call front desk, the call would go to a Florida call center. We asked for towels and didn't receive them. We received robes after 4 hours of calling the front desk. Floors weren't mopped in the rooms. Needed to call housekeeping to clean the room twice. Rooms are super small. Can barely get around. Will not be coming back. Do not suggest a stay here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and everyone who works there are amazing too
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness
Loved it!
Stayed 1 night in Mar 2025

10/10 Excellent

Danelis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location with bus and train stations nearby
Stayed 5 nights in Mar 2025

8/10 Good

Brande

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best kept NYC secret!

we have stayed at The Westgate before - love the friendly staff, nice rooms, location, lobby lounge areas & cafe, free water & HELPFUL staff- everyone is so nice! we will be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property because it is right by the M 42 bus line which is super convenient. It is also right near Grand Central Station. It was quiet and far enough removed from Times Square that it wasn’t overwhelming. I also liked the on-site bar/coffee/canteen. Service Staff was fantastic!
Stayed 4 nights in Mar 2025

10/10 Excellent

Az'alieyh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was beautiful & very easy to check in and out , places around are very convenient !
Stayed 1 night in Mar 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 3 nights in Mar 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nabil, League city

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 9 nights in Mar 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good Could hear neighbors alarm and tv
Stayed 2 nights in Mar 2025

10/10 Excellent

Maxine

Stayed 4 nights in Mar 2025

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Pros and cons

Hotel is nice. It's a smaller hotel so be prepared. We booked the biggest room the had, top floor with one of the few balcony rooms in Manhattan, and a separate bedroom. The only real complaint is the the heating system is a boiler system and didn't work properly. The first night we woke up to a 65 degree bedroom. They couldn't get the heat fixed so we had radiator heaters in the bedroom and front room. Staff was very friendly, but the bartender left a lot to be desired. Overall it's a good hotel with a great location. It's close to Grand Central station so if you know how to navigate the subway that's a plus.
Stayed 4 nights in Mar 2025

10/10 Excellent

Teryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. Helpful staff. Very clean, well appointed rooms. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Alma Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the coziness of this hotel...I was attending an intense convention all week and all I needed was a comfortable, quiet room at the end of the day...an your hotel was perfect.
Stayed 8 nights in Mar 2025

10/10 Excellent

Barrett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. You are able to walk to anything. The beds are extremely comfortable staff was extremely friendly and hopeful.
Stayed 4 nights in Mar 2025