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The Westfield Inn, BW Signature Collection

2.5 star property

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Photo gallery for The Westfield Inn, BW Signature Collection

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, free WiFi, bed sheets
Deep soaking tub, hydromassage showerhead, free toiletries, hair dryer
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
435 North Avenue W, Westfield, NJ, 07090
  • Baltusrol Golf Club
    ‪11 min drive‬
  • Kean University
    ‪14 min drive‬
  • Mall at Short Hills
    ‪16 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 358 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 359 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Westfield Inn, BW Signature Collection

Westfield hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
The Westfield Inn, BW Signature Collection offers 41 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 480 square feet (45 square meters) include conference space. This Westfield hotel also offers complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in November 2020.

The Westfield Inn, BW Signature Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Chez Catherine - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • Chez Catherine

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 480 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - November 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Westfield
Best Western Westfield Inn
Westfield Best Western
Westfield Inn
Best Western Westfield Hotel Westfield
Best Western Westfield Inn
The Westfield Inn BW Signature Collection
The Westfield Inn, BW Signature Collection Hotel
The Westfield Inn, BW Signature Collection Westfield
The Westfield Inn, BW Signature Collection Hotel Westfield

The Westfield Inn, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 296 out of 590 reviews
Rating 8 - Good. 181 out of 590 reviews
Rating 6 - Okay. 72 out of 590 reviews
Rating 4 - Poor. 28 out of 590 reviews
Rating 2 - Terrible. 13 out of 590 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rawle

Liked: Amenities
Nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise for local stay
Clean and stylish, close to train station and plenty of restaurants. Furniture in the room was a bit impractical (no chair, but huge dresser and wine fridge?), but no big deal as we only stayed one night. Breakfast was fresh and quite good! Coffee in lobby is better than in breakfast room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very nice room size and very clean at common area and breakfast area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maryna

Liked: Staff & service, property conditions & facilities
Clean and comfy rooms, very friendly staff, and perfect location if you want to be able to walk out for a dinner or drinks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Stayed 1 night in Nov 2024

6/10 Okay

Robin

The Room was dated, but was reasonably clean. The Phantom, the bathroom didn’t work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they offered a hot breakfast
Stayed 2 nights in Oct 2024

8/10 Good

laura

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dumpster fire that should be avoided.
This place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and clean
Cute, clean right near all the shopping and restaurants in Westfield. The elevator is a little old/sus so we only used it for luggage otherwise took the stairs. Bedroom was a great size, bathroom also very large and nice. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renata at the front desk was wonderful as were the rest of the staff! We will definitely be back!
Stayed 1 night in Oct 2024

2/10 Terrible

Christine

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet spot
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Think twice before maing a reservation via Expedia
The room on the second floor was noisy every step on the 3rd floor was heard as well as the nearby elevator and the ice machine. As i had asked a quiet room, i was upset. When i went back to thhe receptionist he told me he had other rooms but he was not allowed to move us because it was booked via expedia (hotels. Com). I told him i was willing to pay the difference in cash. He told me he can't. I was very upset and sfter looking i realized there is no way tl reach hotels.com
Stayed 1 night in Sep 2024

8/10 Good

Marjorie, WALTHAM

Business traveler
Liked: Cleanliness, property conditions & facilities
Parking for hotel very tight and very limited. Accomodates about 12 cars. When asked if there was additional parking, hotel attendant said no that it was the only parking. Suspect there was more but attendant didn't know or share.
Stayed 1 night in Sep 2024

4/10 Poor

Jeanette

Business traveler, Traveled with partner
I didn't like anything about this property. What hotel only has 1 handicap parking spot?
Stayed 1 night in Sep 2024

10/10 Excellent

Jenelle

Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Debbie K., Greer

Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Traveled with group
I don’t usually write reviews but I was very disappointed with this hotel. I checked in to the hotel around 4pm. I washed my hands and found the sink was clogged. I reported the problem to the front desk but was told every room is like this. Well, my friend’s sink was draining fine. Later I learned that they don’t have a maintenance person on site. Adding to the poor ratings was the noise from people above my room. The movement they were making such as walking around created loud noises in late night and early morning and the floor was creaking too. It really disturbed my sleep.
Stayed 1 night in Sep 2024

6/10 Okay

Ann

Traveled with family
Disliked: Amenities
We drove over 6 hours for a funeral and it wasn’t easy to find. We didn’t know where to park,it’s not clear and the entrance had a restaurant attached, that was not open for food, for the 3 days we were there. we had to ask people next door, how to get in the hotel because its not clearly marked and you have to walk your heavy bags all the way around the building, in through the front entrance, to get to an elevator. That needs some attention. There was a horrible odor through the parking lot and all through the hotel. The hotel itself, was clean and the room nice but the refrigerator did not stay cold. It was set to 50 degrees and the odor of the rugs permeated everything. The bed was comfortable and the bathroom was spacious with a great shower and toiletries.
Stayed 2 nights in Sep 2024