2/10 Terrible
Darcy
Traveled with family
Jul 20, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not fit for a stay. It was filthy. There were few cars in the parking lot. My guess is that the room we were given has not been used recently. There were cobwebs and spiders. The floor was filthy. My daughter took off her shoes and walked to the bed and the bottom of her socks were black. There was no shampoo or body wash is the containers in the shower. There were stains on the towels. The shower handle was loose. The shower was old with rust spots. There was a large window in the bathroom which was frosted but had no curtain or shade and we weren’t sure if the bathroom could be seen outside. The bathroom door would not close. The lamp in the room was broken. It was after 9 when we arrived and we were exhausted. If I thought we had another viable option, we would have left. We felt uncomfortable laying on the sheets as we did not trust they were clean. I paid for the stay with Expedia points. Can this be refunded for me? It was not acceptable. Expedia should stop using this property. It was rated as good. The rating was misleading. I did not expect a modern resort but I expected an up to date, clean room to use for the night.
Darcy
Stayed 1 night in Jul 2025