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The Crossroads Hotel, Newburgh

3.0 star property

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Photo gallery for The Crossroads Hotel, Newburgh

Front of property
Reception
Front of property
1 bedroom, premium bedding, down comforters, in-room safe
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5 Lakeside Rd, Newburgh, NY, 12550
  • Ice Time Sports Complex
    ‪3 min walk‬
  • Resorts World Hudson Valley
    ‪3 min drive‬
  • Algonquin Park
    ‪5 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Roll-in Shower

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Accessible Bathtub

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

1 bedroom, premium bedding, down comforters, in-room safe

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

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The price is $259 total
includes taxes & fees
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About this property

The Crossroads Hotel, Newburgh

3-star Newburgh hotel walkable to Ice Time Sports Complex
A fitness center, a microwave in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, gift shops/newsstands, and ATM/banking services are onsite. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The Crossroads Hotel, Newburgh features a fitness center, gift shops/newsstands, and a fireplace in the lobby. Wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours), an ATM, and an elevator. Complimentary self parking is available on site.

The Crossroads Hotel, Newburgh is a smoke-free property.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 179 out of 463 reviews
Rating 8 - Good. 116 out of 463 reviews
Rating 6 - Okay. 71 out of 463 reviews
Rating 4 - Poor. 49 out of 463 reviews
Rating 2 - Terrible. 48 out of 463 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Lots of people living here with kids
Stayed 1 night in Mar 2025

6/10 Okay

kakia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
There tv service was not working
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Walking in my room light fixture missing like bulb no broken tv screen dirty sheet from previous guest don’t know. Better hotel in the area for the money.
Stayed 1 night in Mar 2025

6/10 Okay

S.Vincent

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Steven

Stayed 1 night in Mar 2025

8/10 Good

Franciscus, Bronx

Stayed 1 night in Mar 2025

2/10 Terrible

Douglas

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and convenient.

Very clean and modern. Convenient parking. Friendly staff. Laundromat 4 minutes away.
Stayed 1 night in Mar 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Crossroads

The floor is the room was moist from a leak or steam cleaning. I could hear a leaking valve or faucet.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. Quiet and easy directions to location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2025

10/10 Excellent

Tomás

Stayed 1 night in Mar 2025

10/10 Excellent

Kristi

Stayed 1 night in Feb 2025

2/10 Terrible

Delshon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Pick Another Hotel

I don't know where those 10/10 reviews are coming from. It looks nice from the photos and the beds themselves seemed clean but I draw the line at roaches in the tub at 7am. And all you get from the person at the desk is that she just works there. And no coffee at 7am either. I would keep going on, but that wouldn't be nice to all the tenants who live there. Whatever. Seriously! Pick another hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristi

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Property you can tell had been partially renovated but it was little things like a hole in the wall from old thermostat and 2 holds in what used to be a bifold door. Maintenance of the property would go a long way. This was a last minute booking so it’s possible that the room was all that was available. Otherwise our stay was fine and reasonable
Stayed 1 night in Feb 2025

2/10 Terrible

Elisheba, FRESNO

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall shabby. There were live bugs in the bathroom. The toilet had a small leak. The wallpaper was peeling and there was food crumbs in the small foyer of the room under the microwave/refrigerator. The linens were clean and one of the beds was comfortable enough, mismatched headboards though. The carpet had unidentifiable stains. The staff was serviceable but not friendly. It seemed like a family was living there because we often saw them in the reception area. Would not stay again.
Stayed 2 nights in Feb 2025

8/10 Good

Micah

Liked: Cleanliness
Clean. No problems
Stayed 1 night in Feb 2025

4/10 Poor

Uchechukwu

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very outdated and practically rundown hotel. It's fairly inexpensive for a very obvious reason once you see the condition of their highest grade of room. For the price, it's okay, but expect 0 amenities, door handles missing, and holes in the wall. Staff is kind, but still would never book again
Stayed 1 night in Feb 2025

4/10 Poor

Adrienne

Stayed 1 night in Feb 2025

4/10 Poor

Tony

Business traveler
Disliked: Amenities, property conditions & facilities
False advertisement. No lounge or restaurant since covid which is what, 4 years ago or so. No breakfast as advertised and the smell of Marijuana in the hallway made me not want to leave my room . Absolutely getto
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Okay

The stay was fine. The hostess was fine. The rugs seem pretty disgusting. My window was not attached to my frame.So while I was opening it trying to get some air The whole window came out of frame and almost fell on me. And took me two weeks to get my deposit back. I had to call about five times before I got it Over the course of an entire week. Overall a decent place if you need a place to stay For a night Pretty much the same thing with every hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Awilda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay. Hotel is welcoming
Stayed 1 night in Jan 2025

8/10 Good

allison

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024