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Hampton Inn by Hilton Middletown

2.5 star property

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Photo gallery for Hampton Inn by Hilton Middletown

Exterior
BBQ/picnic area
Lobby
Restaurant
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
$125
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Galleria at Crystal Run
    ‪1 min drive‬
  • Orange County Fairgrounds
    ‪3 min drive‬
  • Orange County Fair Speedway
    ‪4 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, pillowtop beds, desk, laptop workspace

Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, pillowtop beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds, Non-Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Two Queen Beds, Non-Smoking

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn by Hilton Middletown

Middletown hotel close to Galleria at Crystal Run
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn by Hilton Middletown features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 797 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 30 to September 05
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Middletown
Hampton Inn Hilton Middletown Hotel
Middletown Hampton Inn
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown Hotel
Hampton Inn Middletown Hotel Middletown
Hampton Inn Hilton Middletown
Hampton By Hilton Middletown
Hampton Inn by Hilton Middletown Hotel
Hampton Inn by Hilton Middletown Middletown
Hampton Inn by Hilton Middletown Hotel Middletown

Hampton Inn by Hilton Middletown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Me and my boys really enjoyed our stay. No complaints.
Stayed 1 night in May 2025

8/10 Good

Taray

Stayed 1 night in May 2025

4/10 Poor

Dianna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There’s two dead bugs on the rug. Noisy as you can hear people next door talking. Only three towels in the bathroom for 4 people. Clogged sink and shower. Half tissue rolls left and a few tissues left in the box with no extras. I had to get tissue from my luggage for my kids to wipe their butt. Limited breakfast selections. Stayed one night.
Stayed 1 night in May 2025

2/10 Terrible

Juan Pablo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk was very nice and helpful. Room was clean and Hugh! When we asked for handicapped shower chair it was delivered immediately.
Stayed 3 nights in May 2025

6/10 Okay

David, Front Royal

Traveled with family
Liked: Staff & service
Rooms show signs of age, rundown
Stayed 1 night in May 2025

10/10 Excellent

Julieta, Montgomery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice .. Suggestions: 1.dress code for the front desk would look more professional 2. A designated back/side entrance for deliveries of supplies..instead of the front entrance .. 3. More staff during busy time..for breakfast and for checking out..same staff is performing duties of both..dining and front
Stayed 26 nights in Apr 2025

6/10 Okay

Stacy

Traveled with family
Disliked: Amenities
Shopping good staff and facilities mediocre
Stayed 1 night in May 2025

8/10 Good

Aneesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, property was good. Front desk staff were great. Room could be a little more cleaner
Stayed 1 night in May 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Louis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness
Good location except not much choice for food. Only Outback nearby.

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. We were there for one night and the hotel was clean and quiet. We had breakfast at the hotel the next morning and there was a wonderful lady running it that was so kind and friendly, I hope they realize what an amazing employee they have!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

8/10 Good

Thomas

Stayed 1 night in Apr 2025

6/10 Okay

Colleen

Disliked: Amenities
Stayed 3 nights in Apr 2025

4/10 Poor

Alexandro, Fullerton

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
Out of 5 days they went to clean the room once. Not enough staff to clean up after guests who leave food on the table or floor after eating breakfast. Asked for clean towels and toilet paper and they were never delivered to the room. Easy to find parking. Breakfast was ok.
Stayed 5 nights in Apr 2025

4/10 Poor

ahmad, Corona

Traveled with family
Liked: Staff & service
Disliked: Amenities
Expedia claims that the hotel has heated outdoor swimsuits by pool while in reality the pool is close and does not open before mid of June. Gym room has one universal weight and it is broken. Breakfast is average. For the rate I paid $165 per night, it is not worth it. Expedia should reimburse me the full amount for false advertisement
Stayed 1 night in Apr 2025

8/10 Good

Ebrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As described and expected

Hotel was available at the last minute as my other reservation was abruptly canceled by the other hotel. Check in and check out were smooth. Staff were friendly. Front desk was very knowledgeable about the area and recommended nice places to go to for kid activities dinner etc. Ample parking and location was close to places and about 10 minutes from legoland. Hotel otherwise as described.
Stayed 1 night in Apr 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I do have one complaint. The water never got hot. It was luke warm at best, so showering wasnt a great experience. There was no notification that there was an issue with hot water.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family needed a quick overnight place and this was perfect! Hampton Inns are our family’s favorite!
Stayed 1 night in Apr 2025

6/10 Okay

Ron

Traveled with family
Disliked: Staff & service, property conditions & facilities

Average at best

Average. Staff sub par. Especially the female staff member on the front desk. Small girl, lots of attitude. Not good for your hotel. Breakfast sub par, choices limited, but always running out of options, and it took long periods of time to have those options refilled. Staff just did not seem to really care less about anything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Good location
Stayed 1 night in Mar 2025