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Hampton Inn by Hilton Middletown

2.5 star property

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Photo gallery for Hampton Inn by Hilton Middletown

Exterior
BBQ/picnic area
Restaurant
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

$110
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Place, Galleria at Crystal Run
    ‪1 min drive‬
  • Place, Orange County Fairgrounds
    ‪3 min drive‬
  • Place, Orange County Fair Speedway
    ‪4 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪24 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, pillowtop beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, pillowtop beds, desk, laptop workspace

Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Two Queen Beds, Non-Smoking

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn by Hilton Middletown

Middletown hotel close to Galleria at Crystal Run
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn by Hilton Middletown features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 797 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 30 to September 05
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Middletown
Hampton Inn Hilton Middletown Hotel
Middletown Hampton Inn
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown Hotel
Hampton Inn Middletown Hotel Middletown
Hampton Inn Hilton Middletown
Hampton By Hilton Middletown
Hampton Inn by Hilton Middletown Hotel
Hampton Inn by Hilton Middletown Middletown
Hampton Inn by Hilton Middletown Hotel Middletown

Hampton Inn by Hilton Middletown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1006 reviews
Rating 8 - Good. 302 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shuang

Stayed 2 nights in Jun 2025

6/10 Okay

Gail

Traveled with family and small children
No towels. At check in only 2 bath towels/washcloths for 4 guests and then we had to ask for more the second night
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Brandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool area was dirty...cigarette butts all over, trash not thrown away, food left on the tables. I had to get wet paper towels to clean off the tables to be able to use them. Also there is a urine smell in the bushes on the side of the pool with the towel bin. Very noticeable when lying out by the pool with the heat. The mattress was very comfortable but the sheets didn't fit. The television remote didn't work...called the front desk. Someone came up with a new remote & spare batteries. She said it was the batteries. No, it was the remote. Had to go down later & get a new remote. The staff was very nice though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It’s clean and nice very comfortable and convenient location , we’ve stayed here a few times and it always serves our purpose very nicely
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

It was very nice and peaceful. Receptionist was very nice indeed.
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, and quiet!
Stayed 1 night in Jul 2025

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasant
Stayed 1 night in Jun 2025

2/10 Terrible

Jeni

Traveled with family
Disliked: Property conditions & facilities
I was called by the front desk at 12:30 and 1:00 AM. When I had sleeping children in the room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jacqueline

The room stunk of cigarette smoke. The pillows and comforters had stains and hair on comforter. I’d find a different exit!
Stayed 1 night in Jun 2025

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and the staff is very friendly. The rooms were pretty expensive
Stayed 1 night in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Stayed 1 night in Jun 2025

6/10 Okay

Darlene

Traveled with family
Liked: Staff & service
The room had plenty of space. The beds were comfortable. Cleanliness was my concern. Aside from the stain on the wall, the mirror was streaky and had a long hair on it. Then I pulled open the sliding table between the beds, dried coffee and crumbs. The Shampoo was empty, and the Conditioner pump was broken. The outside pool was nice!
Stayed 1 night in Jun 2025

4/10 Poor

George

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t realize this was a pet-friendly hotel, but the strong wet dog smell throughout made it very clear. The pool was cloudy and smelled terrible, so we didn’t use it. Housekeeping never cleaned our room during our 3-night stay, and we had to leave our trash outside to avoid ants (which we still had). Had to call multiple times for towels, and they often never came. The only upside was the breakfast — good selection and clean area. Overall, very disappointing stay.
Stayed 3 nights in Jun 2025

8/10 Good

robin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No soap in shower
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Stayed 1 night in Jun 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Matthew

Good location. Poor quality of linens and towels. Didn’t get room cleaned on day scheduled.
Stayed 3 nights in Jun 2025

8/10 Good

Jim

Liked: Cleanliness
Very friendly
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
clean, good breakfast However only ONE elevator working and shampoo holder in shower was EMPTY
Stayed 1 night in Jun 2025

10/10 Excellent

Shawna, Denair

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a nice option for something simple to get the day going. Staff was nice and it was conveniently located. Room was clean and ready when we got there!
Stayed 2 nights in Jun 2025

6/10 Okay

Colleen

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Not worth what I paid! Needs updating in the rooms. Bathroom had towels that were yellowish white. Bath tube felt like I was going to fall through and dirty. Not impressed.
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, but no pool in service

It was good stay, with one complaint. Their pool was out of service and it was 90 degrees.
Stayed 1 night in Jun 2025