The Crossroads Hotel, Newburgh

3.0 star property

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Photo gallery for The Crossroads Hotel, Newburgh

Front of property
Front of property
Reception
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
$129
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
5 Lakeside Rd, Newburgh, NY, 12550
  • Ice Time Sports Complex
    ‪3 min walk‬
  • Resorts World Hudson Valley
    ‪3 min drive‬
  • Algonquin Park
    ‪5 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪6 min drive‬

Room options

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Executive Room, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Crossroads Hotel, Newburgh

3-star Newburgh hotel walkable to Ice Time Sports Complex
A fitness center, a microwave in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, gift shops/newsstands, and ATM/banking services are onsite. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The Crossroads Hotel, Newburgh features a fitness center, gift shops/newsstands, and a fireplace in the lobby. Wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours), an ATM, and an elevator. Complimentary self parking is available on site.

The Crossroads Hotel, Newburgh is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 197 out of 531 reviews
Rating 8 - Good. 128 out of 531 reviews
Rating 6 - Okay. 87 out of 531 reviews
Rating 4 - Poor. 55 out of 531 reviews
Rating 2 - Terrible. 64 out of 531 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jake

Stayed 1 night in May 2025

2/10 Terrible

Donny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was hands down the worst hotel ive ever seen in my life as i pulled into the parking lots got dirty stares from the "residents" waiting for the bus to bring their kids while smoking and drinking then as i walk in there is a blaring alarm that "cant be fixed" so we were put on the third floor i went to use the elevator and it was clearly very broken but i was experiencing ankle issues so i had no choice was then stuck in the elevator for 5 min once i got to my room there were two garbage cans full of a mystery "white sludge" right outside my room as i go into the room i try to use the toilet and it is clogged i try to call the front desk and the phone doesnt work so i have to hobble my way down the stairs to tell them the issues and was told "yeah the phone has been having issues and the elevator does that sometimes we had to leave so i brought my things with me assuming they wouldnt be able to fix the toilet (i was correct) they then put us on the other side of the hotel that side was just as dirty and loud with children and people screaming all night the next morning for checkout i go down and there is no one at the desk after waiting 5 min with someone behind me i decide to call thinking it would alert someone a old angry woman comes walking around the corner asking "are you calling here" i told her yes she then made up a story about helping a guest who fell and gave me a attitude because shes inept at her job shes unfit for human interaction DO NOT STAY HERE NOT SAFE
Stayed 1 night in May 2025

10/10 Excellent

Mirna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comftarble beds, Clean amenity, nice staff. I was pleased with the service.
Stayed 1 night in May 2025

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Was a good place to stay overnight.
Stayed 1 night in May 2025

8/10 Good

Rhonda

Stayed 1 night in May 2025

8/10 Good

Lionel

Yes I ĥuu u
Stayed 1 night in May 2025

6/10 Okay

John M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good value

It was a good value. Some furniture was not in the best condition, as well as molding. Overall we were satisfied but not vlown away.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kevin

Disliked: Staff & service
Not the best stay. We were told check in *starts* at 3 and we’re told to come back in an hour to see if our room was ready. Desk person was a little rude about it. Almost late to the wedding we were attending as we had limited time once we got to our room. TV didn’t work, AC sounded like it was going to blow up. Would definitely choose another hotel in the future.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was surprised walking in. Place was not updated. Furniture scratched , paint chipped. Elevator was not working right. Couldn’t get to the upper floor and had to take the staircase. Stair door was jammed up hard to open it. Room had no garbage bags. Barely any towels. Will never come back again.
Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quietness staff pleasant
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Stayed 1 night in May 2025

8/10 Good

hector

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 1 night in May 2025

4/10 Poor

Darleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checkin staff not friendly. We had to wipe down all surfaces and still didnt feel clean.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

6/10 Okay

Tiffany

Liked: Staff & service, amenities
Nice property, just needs some cleaning . My bathroom had a smell but otherwise good for a quick stay
Stayed 2 nights in May 2025

2/10 Terrible

Kelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this hotel We did not tell safe and it was dirty and unkept with long term guest and children roaming the halls unattended
Stayed 1 night in May 2025

10/10 Excellent

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean great TV and it was nice you could open the window.. the only thing I would have liked to have was a blow dryer.. other hotels I’ve stayed at had one
Stayed 1 night in May 2025

2/10 Terrible

Christina

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is black mold on the 3rd floor ceiling, plaster falling from the ceiling, and reycling bins lined the halls to catch moisture. Unsafe conditions! After a 12 hour day, at the airport due to lighting and storms, I finally landed in Newburgh at 3:40 in the morning. I checked with the nice woman at the front desk and took the elevator up to find black mold linging the halls.
Stayed 1 night in May 2025

6/10 Okay

Jose, New York

Liked: Amenities
They gave me a room next to a tree and crazy birds making noises all night long so i got no sleep at all.
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Clean hotel and friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness
Nothing unique but it was convenient. Bed was lovely but room needed some love. Lamp didn't have a shade, a piece broke on front of desk.
Stayed 1 night in May 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel advertises on it's website that is has a bar and restaurant. That is not true. There are homeless people living and hanging out in this hotel. There are children and adults sleeping on the floor in the hallways, yelling and running through the halls all hours of the night. Me and my family did not feel safe and did not get any rest. I was the worse hotel I have ever stayed in.
Stayed 2 nights in May 2025

2/10 Terrible

Terrel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just terrible
Stayed 1 night in May 2025