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The Crossroads Hotel, Newburgh

3.0 star property

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Photo gallery for The Crossroads Hotel, Newburgh

Front of property
Premium bedding, down comforters, in-room safe, desk
Reception
Premium bedding, down comforters, in-room safe, desk
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
$129
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
5 Lakeside Rd, Newburgh, NY, 12550
  • Place, Ice Time Sports Complex
    ‪3 min walk‬
  • Place, United States Military Academy
    ‪13 min drive‬
  • Place, Woodbury Common Premium Outlets
    ‪17 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite

Premium bedding, down comforters, in-room safe, desk

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Accessible Bathtub

Premium bedding, down comforters, in-room safe, desk

Executive Room, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Roll-in Shower

Premium bedding, down comforters, in-room safe, desk

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

The Crossroads Hotel, Newburgh

3-star Newburgh hotel walkable to Ice Time Sports Complex
A fitness center, a microwave in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, gift shops/newsstands, and ATM/banking services are onsite. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The Crossroads Hotel, Newburgh features a fitness center, gift shops/newsstands, and a fireplace in the lobby. Wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours), an ATM, and an elevator. Complimentary self parking is available on site.

The Crossroads Hotel, Newburgh is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

Reviews

The Crossroads Hotel, Newburgh Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 695 reviews
Rating 8 - Good. 158 out of 695 reviews
Rating 6 - Okay. 111 out of 695 reviews
Rating 4 - Poor. 84 out of 695 reviews
Rating 2 - Terrible. 100 out of 695 reviews

Reviews

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROACH MOTEL

ROACH MOTEL! Stay away from this poor excuse for a hotel. Our room door was jammed and when I finally was able to open it, I got hit with a foul smell of cigarettes, mildew, and grossness. The rugs were filthy and stained. The bathroom was disgusting. And the icing on the cake, ROACHES. I had to book another hotel, on the spot. Hopefully I'll get a refund from hotels.com. NEVER AGAIN!
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Liked: Staff & service
OK place but needs some upgrades- No dining
Stayed 2 nights in Aug 2025

4/10 Poor

Darian

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not kept well. Bathroom was ridiculously small, shower curtains don’t close all the way, bed dressings were stained. Looks nothing like the pictures on the advertisement .
Stayed 2 nights in Aug 2025

8/10 Good

Jun

Stayed 1 night in Aug 2025

8/10 Good

Carla

Stayed 2 nights in Aug 2025

6/10 Okay

Melody

Traveled with partner
Nice area. Convenient to highway. Marijuana smell. Both knees replaced, & elevator on our side was out of order. Had to carry stuff up a flight of stairs. Couldn't change rooms because I booked w Expedia. Not happy.
Stayed 1 night in Aug 2025

8/10 Good

jada

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property appears to have been either something else or in better condition at some point in the past. The staff are friendly albeit wearing jeans and t-shirts. The pictures of the outside look great; the inside is very dated and in definite need of a updating. The rooms are comfortable enough - the property would benefit greatly from a refresh.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually all I require of a hotel is a good bed and a hot shower. But this was a nice room in well-maintained condition (and with nice pillows), which made the experience very enjoyable. The staff was very helpful, especially as I had made two separate reservations which needed to be linked up. Location was very convenient to the highway.
Stayed 1 night in Aug 2025

2/10 Terrible

Jan

Disliked: Amenities, property conditions & facilities
It looks lovely on expedia but no telephone in the room, said it was the last room but most rooms were taped off and only a handful of cars in the parking lot. Very loud at night and because I couldn't talk to the front desk, I had to confront the problem. It was frightening! Front desk at check in said that the internet had a problem and was not secure but I could use it but to be aware of its problems. Needless to say, I did not use it. Figuring my options for hotel, route, etc., the next days drive was very difficult.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good properly, was formerly or another property. It was a sheraton before, and I guess this new hotel took over for what it was worth. The hotel was nice clean comfortable. We need some upkeeping. For some remodeling, but the service was great.Bid was comfortable had no problem
Stayed 1 night in Aug 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location. The place was clean and employees were very pleasant
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy, Newburgh

Stayed 1 night in Aug 2025

10/10 Excellent

Kareem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time there
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Aug 2025

4/10 Poor

Tommy

Traveled with family
Disliked: Amenities
Convenient location off 84. Property in dire need of maintenance. Rugs in room had big stains in multiple spots, drawer to dresser cracked and coming off hinges. Ice machine not working, A lot to pay for such a poorly maintained facility!
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Stayed 2 nights in Aug 2025

6/10 Okay

Anton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

JOANNA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

One night couple stay

I had to change rooms 3 times. The last room i stayed in didnt have a peep hole cover. Loud running of the halls most of the night. Early morning screams in the hall. Horrible night stay. The employees were nice but will never recommend staying here.
Stayed 1 night in Aug 2025

2/10 Terrible

Charles

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newburgh

No pool, no bar, no doors allow access but front doors because they don't work. Bathroom door was falling off and the hotel needs a lot of work. It looked nice at one time.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Very cute hotel. Lobby is beautiful. Room was clean and bed was very comfortable. Bathroom was clean too. A little small though. I'd definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Charlize

Stayed 1 night in Aug 2025

8/10 Good

Chris

Stayed 2 nights in Aug 2025