General Roberts Hotel

2.5 star property

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Photo gallery for General Roberts Hotel

Hallway
King Suite | Living area
Bar (on property)
Bar (on property)
Double Room | Iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
258 Lambton Road, New Lambton, NSW, 2305
  • Newcastle International Sports Centre
    ‪20 min walk‬
  • Newcastle Showground
    ‪3 min drive‬
  • John Hunter Hospital
    ‪4 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪27 min drive‬

Room options

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

King Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

King Suite

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

General Roberts Hotel

Hotel in New Lambton
This smoke-free hotel features a restaurant, a bar/lounge, and ATM/banking services. WiFi in public areas is free.
General Roberts Hotel offers 10 accommodations with complimentary toiletries and ceiling fans. This Newcastle hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

General Roberts Hotel is a smoke-free property.

General Roberts Hotel - This restaurant specializes in Modern European cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • General Roberts Hotel

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Desk chair
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [The bar]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

General Roberts Hotel New Lambton
General Roberts New Lambton
General Roberts
General Roberts Hotel Hotel
General Roberts Hotel New Lambton
General Roberts Hotel Hotel New Lambton

General Roberts Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 211 reviews
Rating 8 - Good. 55 out of 211 reviews
Rating 6 - Okay. 56 out of 211 reviews
Rating 4 - Poor. 19 out of 211 reviews
Rating 2 - Terrible. 22 out of 211 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not as advertised. Boiling hot and the airconditioner does not work, bathrooms are communal and the fan does not work.
Stayed 2 nights in Dec 2024

6/10 Okay

Zia

Traveled with partner
Liked: Staff & service
Basic accomdation in central Newcastle. Shared bathroom is fine. For one night it is fine for travellers. The pub downstairs is convenient. Plenty of street parking.
Stayed 1 night in Dec 2024

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms could use an air conditioner
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very average - unfortunately. The second room we booked had such a bad smell - not sure if it was vomit or smoke we had to change rooms - v happy the staff could accommodate this!
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and comfortable however we booked two separate rooms. One room was located on the corner of the building on a intersection. The noise from the road was a little more than expected. There was a constant noise in the background which we could not determine where it was coming from. I asked my friend if he wanted to swap rooms but he stuck it out. The other room was not as noisy. The shared bathrooms could do with some upgrade. There is no soap dispenser near the hand basins so going to the toilet and no soap to wash hands was disappointing. The shower facility was good but would benefit from a small shelf or wooden stand to put your clean clothes on and your personal items while in the shower. Overall the facilities were great for what we required. I would imagine that most people would not be staying at the facility for multiple days (we were there for 5 days. The staff cleaning the rooms were great. I asked for clean towels on day 3 and the staff were more than accommodating to provide what I required - the staff member even asked was there anything else he could get me. All in all I enjoyed the stay as I have never stayed in hotel/pub accommodation before it was a new experience. All the staff I interacted with were fabulous. Well done crew.
Stayed 5 nights in Nov 2024

6/10 Okay

Annette

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower and bath were not clean, bedding old.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Stayed 1 night in Nov 2024

8/10 Good

Paige

Stayed 3 nights in Nov 2024

10/10 Excellent

MANASA

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and quietness
Stayed 1 night in Nov 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't stay for the night as we could not find a close parking space. Main problem is with Wotif, who did not give detailed specifics; culminating in a non-refund. The General Roberts Hotel looked good, from the photos, which is why we chose it for a one night stay. Will not use Wotif again. When I phoned the Hotel to cancel the room, staff were friendly and understanding. Above ratings based on photos and what the property looked like as we drove nearby.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Business traveler
Liked: Cleanliness, staff & service
Good value - I heard the pub music till midnight and some traffic noise in the morning so not the quietest location. Staff were great and pub is nice place to hang out. There is nothing in the room other than a bed and sink.
Stayed 1 night in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good pub to spend a week at while visiting a friend. Lovely staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and more than welcoming
Stayed 1 night in Sep 2024

6/10 Okay

Chatoorong

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Steven, Duri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget accommodation. Fantastic friendly staff. Easy check in.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Liked: Staff & service
The staff was helpful and friendly, but the photo looks better than what you see when you turn up. You get what it says, ordinary room, shared bathroom, toilet at a good price. There's no parking here next to the football club, so don't bring your caravan.
Stayed 1 night in Sep 2024

6/10 Okay

Aviv

Stayed 1 night in Aug 2024

2/10 Terrible

Carina

Traveled with family
Disliked: Amenities, property conditions & facilities
I was very disappointed to see that my room didn’t have a bathroom. This was not advertised on the page and the place smelled like cigarettes and fry food. People from the other rooms were very noisy, banging on the doors and screaming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
All good value for money
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities
The room was not as advertised. I paid for what I believed had private facilities, as described in the room description. The confirming email shows a room absolutely nothing like I booked. To have such a room would cost me another $30-$50 per night. No hot water in the room. Room/mattress/pillows smelt of stale smoke. Stained bed cover. Good points: the shared facilities were very clean.
Stayed 2 nights in Aug 2024

2/10 Terrible

Julie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Have stayed in many pub style rooms but this one was the worst. The pub itself was good, bistro food was great but the accommodation lets it all down. Smelly room, no tv, poor lighting, bed older than my grandmothers and stained throw cushions, yuk. Although the price was super cheap and they say you get what you pay for, BUT is this really a reason to skimp on the small touches that could leave a guest wanting to return? Maybe! NOT me. I used the room to get dressed in then left the keys in the return box on my way out, was not going sleep in that stinky cold room.
Stayed 1 night in Jul 2024

8/10 Good

Bianca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner stayed there last night and had a good stay, liked how Polite, friendly, helpful staff was. Nice clean room, affordable
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
The price was good, dinner was affordable and plenty of fdelicious ood Parking was an issue. It would be lovely to have a place to make tea or coffee. A tv in the room would be nice
Stayed 1 night in Jul 2024

6/10 Okay

Zenedhun

Stayed 1 night in Jul 2024